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Country SA PHN Newsletter August 2026
HealthPathways SA Updates: New Sexual Health Screening Pathway Now Live

Access to sexual and reproductive health care remains a significant challenge for many people living in regional and remote South Australia. Services such as contraception, sexually transmitted infection (STI) testing and treatment and early medical abortion can be difficult to access due to geographical, workforce and service availability barriers.

Recognising these challenges, Country SA PHN commissioned SHINE SA to investigate ways to improve access to sexual and reproductive health services across regional South Australia. The resulting Improving Regional Access to Sexual and Reproductive Health report highlighted the need for improved access to accurate information and local referral pathways to support equitable care.

In response to this need, HealthPathways SA continues to expand its Sexual Health suite, providing clinicians with practical, locally relevant guidance to support best-practice care.

HealthPathways SA is pleased to announce the launch of the new Sexual Health Screening pathway, offering evidence-based guidance for both asymptomatic and symptomatic sexual health screening.

The pathway includes:

  • South Australian-specific resources and local referral options.
  • Guidance to support culturally safe and respectful practice.
  • Practical advice on sexual health history taking, appropriate testing, investigation and management.

The Sexual Health suite now includes nine pathways, with additional pathways and resources currently in development. Together, these pathways aim to support clinicians in delivering consistent, high-quality sexual and reproductive health care, regardless of where patients live.

Clinicians are encouraged to explore the new pathway and incorporate it into their practice to support timely, evidence-based sexual health care across South Australia.

Access the Sexual Health Screening pathway

HealthPathways SA is a partnership between SA Health, Adelaide PHN and Country SA PHN.

Reminder: Homelessness Access Program Pilot Project Request for Proposal Applications Close 18th of August 2026

Country SA PHN reminds eligible services that applications for the Homelessness Access Program Pilot Project remain open until 2:00pm (ACST) on 18 August 2026.

The request for proposal (RFP) is seeking innovative responses from the sector to establish and operate an outreach service aimed at increasing access to primary health services for people experiencing or at risk of experiencing homelessness in the Riverland Mallee Coorong Local Health Network (RMCLHN) region.

The RFP is open to:

  • General Practices
  • Aboriginal Community Controlled Health Organisations (ACCHOs)
  • Community Service Providers

Applicants must be willing to work across the RMCLHN and may choose to deliver activities in one or more of the following Murray Mallee locations:

  • Murray Bridge
  • Berri
  • Renmark
  • Loxton
  • Waikerie
  • Surrounding townships in RMCLHN

The total funding available under this RFP is $600,000 (excluding GST). Funding will be allocated across two financial years:

  • Up to $300,000 available in 2026–27
  • Up to $300,000 available in 2027–28

Applicants may submit proposals for projects delivered across both financial years, within the available funding allocation.

The successful applicant will be expected to work towards service commencement by November 2026, and the activity will conclude June 2028.

Additional information about the project, including eligibility criteria, is available in the RFP Guidelines, which can be downloaded from the Country SA PHN e-procurement portal, TenderLink.

Questions relating to the RFP must be posted to the online TenderLink forum.  

South Australian Postgraduate Medical Education Association (SAPMEA) presents Child Health, Development and Family Safety workshops in Moonta, Port Augusta and Murray Bridge

Recently, Country SA PHN commissioned the South Australian Postgraduate Medical Education Association (SAPMEA) to facilitate face to face Child Health, Development and Family Safety Workshops in Moonta, Port Augusta and Murray Bridge, bringing together a diverse group of health and community professionals to strengthen their knowledge, skills and collaborative approaches.

The workshops were attended by allied health professionals, general practitioners, and nurses, providing an opportunity for multidisciplinary learning and discussion around the impacts of family violence on children and families. Participants explored the principles of child-centred practice, recognising children's voices and experiences, and identifying practical strategies to support safety, engagement and positive outcomes.

Through interactive discussions and case-based learning, attendees examined the complex dynamics of family violence and child development, and the important role health and community services play in early identification, trauma-informed responses and referral pathways. The workshops also highlighted the value of collaboration across sectors, enabling professionals to work together to provide coordinated and effective support for vulnerable children and families.

SAPMEA is committed to building workforce capability across regional South Australia, ensuring practitioners have access to contemporary training and evidence-based resources. The strong attendance and engagement at these workshops demonstrated the ongoing commitment of local professionals to enhancing family violence responses and delivering care that places children at the centre of practice.

To explore further education opportunities with SAPMEA, browse their Education Calendar.

Training attendees in Moonta
Training attendees in Port Augusta

Country SA PHN Newsletter August 2026
New headspace Outreach Services to Strengthen Youth Mental Health Support in Regional South Australia

Young people living in Yankalilla and Naracoorte will soon have improved access to mental health support, with the establishment of two new headspace Outreach Services as part of the Australian Government's continued investment in youth mental health.

The new outreach services will extend the reach of the headspace model into communities that currently have little to no dedicated youth mental health support, ensuring more young people can access early intervention and appropriate care closer to home.

The initiative forms part of the Australian Government's election commitment to establish a national network of 20 new headspace Outreach Services in regional and remote communities through an investment of more than $27 million.

For Country South Australia, the new services represent an important milestone in improving equitable access to mental health care for young people, regardless of where they live.

Regional and remote communities often experience unique challenges, including geographic isolation, workforce shortages and limited access to specialist mental health services. These factors can contribute to higher levels of psychological distress and create additional barriers to seeking help. By delivering support within local communities, the new outreach services will reduce the impact of distance, travel time and associated costs, making it easier for young people and their families to access care when they need it most.

Consistent with the establishment of all headspace services, the successful Lead Agency will work closely with headspace National, Country SA PHN and the local community to establish the services in accordance with the requirements of the headspace Trade Mark Licence Deed (TMLD). This collaborative approach will ensure the services reflect local community needs while meeting the national standards and quality requirements of the headspace model.

Establishment activities are shortly commencing and will include community engagement, workforce recruitment, service planning and partnership development to ensure both outreach services are fully operational by 30 June 2027.

The outreach services will strengthen connections with local schools, primary care providers, Aboriginal Community Controlled Health Organisations, community organisations and other youth services, ensuring support is tailored to the needs of each community while complementing existing health services.

The announcement represents the next phase of the Australian Government's $200 million investment to expand the national headspace network. Nationally, there are currently 175 headspace services, including 94 located in regional Australia, with the network expected to grow to more than 200 services by 2028–29. Country SA PHN welcomes this investment and looks forward to working closely with communities, service providers and key stakeholders to establish sustainable, accessible and locally responsive youth mental health services that improve outcomes for young people across regional South Australia.

NOW LIVE: eReferrals now available to primary mental health care services for both GPs and allied health professionals

The option for electronic referral (eReferral) is being established for the Medicare Mental Health phone service, to enable clinicians to digitally send referrals for Country SA PHN funded primary mental health programs. 

Country SA PHN has now activated eReferrals for both general practices and allied health professionals regionwide in country South Australia.

GPs can digitally send and track referrals to primary mental health care services using HealthLink SmartForms within your existing practice management software.

Health professionals (without access to HealthLink) can submit referrals through a Secure Online Webform: Mental Health Referral Form.

eReferrals are sent electronically to the Medicare Mental Health intake team, where it can be assessed, and the client connected to the most appropriate mental health support. This is an enhancement to the current Medicare Mental Health phone service referral system, offering a more secure and consistent way of referring to primary mental health programs.

If you are an individual seeking mental health support
  • Visit the Medicare Mental Health website for self-referral options, resources, and information on available services, or call Medicare Mental Health on 1800 595 212
  • If you require urgent support, consider contacting Lifeline at 13 11 14 or Beyond Blue at 1300 22 4636.
Why use e-referrals
  • No faxing or printing
  • Saves time – auto populate fields from client records at a click
  • Secure and trackable digital referral pathways embedded in practice software
  • Instant confirmation and faster processing = faster access for patients
Further information

You can access resources and user guides available here:

Country SA PHN will host information sessions for health professionals about the Medicare Mental Health eReferral system. Register to attend an information session

For more information contact [email protected]

Country SA PHN looks forward to supporting country South Australians via more streamlined and efficient referral pathways to primary mental health care services.

Country SA PHN Newsletter August 2026
Community Advisory Committees – Latest activity

Bridget Kennelly, our Manager Community Collaborations reports on the following activity being undertaken with the CSAPHN Community Advisory Committees.

Bridget travelled over to beautiful Port Lincoln on 22 June to join the meeting of the Lower Eyre Local Health Cluster. Country SA PHN’s Rural Health Innovation Fund coordinator, Susan Brown, joined online, and gave a great background of the fund and how the Committee can play an active role in promotion and referral for further information. A recipient of RHIF Round 3 was present and able to speak first-hand of the success of their program ‘The Mentally Fit EP Grief and Loss Group’, run by West Coast Youth and Community Support, and the incredible impact it has had within the EP community. Centacare Catholic Country SA reported that they have recruited a wellbeing practitioner, based in Lincoln Medical Centre for their 'Clinic Connect' pilot program. This program, funded by CSAPHN uses social prescribing as a method for improving health outcomes. The Committee also discussed Everymind’s ‘Minds Together’ program, which provides support and information to family, friends and carers of people who experience suicidal crisis.

LELHC Committee – Back row (L-R): Bridget, Robyn Rowsell, Nicole Linsell. Front row (L-R): Lain Montgomerie, Pascale Dettwiller, Rowena Fox. Absent from photo: Scott Daly, Sharon Bilney

Bridget attended Yankalilla on the 14 July, for the Fleurieu Region Community Services Advisory Committee. As a Community Advisory Committee of Country SA PHN, the Committee endorsed a 26/27 Health Promotions Grant to be delivered later in the year. The Committee expressed concerns around limited public transport contributing to poor health outcomes and discussed strategies to advocate for this. Bridget presented the committee with background information on pilot programs being implemented in the Country SA region and informed how local data is used in commissioning services.

For any enquiries around Country SA PHN’s Community Advisory Committees, please reach out to Manager Community Collaborations at [email protected].

Country SA PHN Newsletter August 2026
The care finder program at Hawker General Store

Janelle, care finder based at Country & Outback Health in Port Augusta teamed up with Julie a member of the Hawker District Memorial Health Advisory Council at the Hawker General Store! The Store is more than it might seem, as it regularly serves as a community hub for the area. Hawker is a small rural town with a population of approximately 300 people in the Flinders and Upper North Local Health Network region.

Janelle shared “I was pleased I took the opportunity to be available for the community and raise awareness of the care finder program”. Janelle also visited the local hospital, and Medical Centre while in the area. Janelle continued, “highlighting how to improve access to aged care services and other support for older people in rural communities is vital, so being there in person with the Health Advisory Council was so important”

Janelle had been introduced to the Health Advisory Council through her partnership with the SA Local Network (Department of Health Disability and Ageing), Engagement Team also based in Port Augusta. One connection always leads to another.

Helen Morley, Program Lead for the care finder program at Country SA PHN said, “I really commend these innovative sessions and partnerships hosted in frequented local places. In rural and remote regions, thinking outside the norm and working with others, is key to maximising support, visibility and community connection“

For more information and local connection to the care finder program please visit the Country SA PHN care finder webpage.

The care finder program is supported by funding from Country SA PHN through the Australian Government’s PHN program.

gpex Housing and Homelessness e-module gets a refresh

Have you ever been required to navigate the housing or homelessness sector for a patient, or community member you support in your work? If the Sector is not your speciality, it can be quite overwhelming.

Country SA PHN, in partnership with gpex have recently refreshed the Housing and Homelessness e-module to keep it current.

In just 60-90 minutes you can undertake the session. While originally created to support care finders, the learning is broad and will assist any professional, looking to upskill their knowledge.

It's free, interactive, and includes a certificate upon completion. Access the Care Finder Housing and Homelessness Education Module.

This module is supported by funding from Country SA PHN through the Australian Government’s PHN program.

CDM Plus Corporate Membership - Funded by Country SA PHN

As part of Country SA PHN's commitment to strengthening the primary healthcare workforce, eligible organisations across the region have exclusive access to the CDM Plus Corporate Membership.

Designed to support aged care providers, Aboriginal Medical Services (AMSs), ACCHOs, general practices, allied health professionals, and pharmacies the membership provides practical education, resources, and tools that teams can use every day to build confidence, strengthen workflows and support high-quality, person-centred care.

Whether you're welcoming new team members, supporting ongoing professional development or implementing quality improvement initiatives, the Corporate Membership offers flexible, on-demand access to trusted resources that fit around busy clinical practice. Members can learn at their own pace while accessing practical tools to support continuous improvement across their organisation. 

Primary healthcare is delivered by multidisciplinary teams, with General Practice, Aboriginal Medical Services and ACCHOs, Aged Care, Allied Health and Pharmacy working together to support better patient outcomes. While some resources are tailored to specific roles or settings, many are relevant across the primary healthcare workforce and can be applied in a range of clinical and operational environments.

Corporate Membership includes:

  • Templates for Clinical Software
  • Text Shortcuts for Progress Notes
  • Digital Resources
  • Online Modules
  • Watch & Learn video library
  • Exclusive Webinars
  • Health Promotion Program
  • Quality Improvement Digital Resources
  • 25% Corporate Member Discounts on selected Products and Services

For a limited time, there is no limit on the number of users your organisation can register. To ensure everyone has their own personalised learning experience and can track their progress, each staff member requiring access must complete their own registration.

If you previously had access to the Country SA PHN Corporate Membership and can no longer log in, please complete the new registration form. This is required to update your access and support Country SA PHN reporting.

How to Register:

  1. Complete the registration form 
  2. Our team will confirm your organisation is eligible within the Country SA PHN region.
  3. Once approved you will receive a welcome email with your login details and instructions on how to access your Corporate Membership.

Need help to register or have a question? Please call 1800 549 769 or email [email protected].

Residential Aged Care Network Meeting Hosted by Country SA PHN

The Ageing Well Team at Country SA PHN would like to extend an invitation to our next Residential Aged Care Network Meeting.

This network meeting will provide a valuable opportunity for staff members working within residential aged care to connect, share insights, explore collaborative opportunities, and stay informed with latest news and developments.

Date: Thursday 27 August 2026
Time: 2.00pm – 3.00pm
Location: Online videoconference
Guest Presentation: Hello Home Doctor – After Hours Support in RACH

Please register your attendance

Country SA PHN Newsletter August 2026
CDM plus Immunisation Updates for Nurse and Aboriginal Health Practitioner-Led Clinics workshops

Following the success of our pilot workshops in Port Lincoln, Port Augusta, and the Adelaide Hills, Country SA PHN, in collaboration with CDM Plus, recently delivered a series of face-to-face Immunisation Updates for Nurse and Aboriginal Health Practitioner-Led Clinics over the past two weeks.

The workshops were held across Mount Gambier, Renmark, Wallaroo, and Nuriootpa, providing valuable opportunities for primary healthcare professionals to strengthen their immunisation knowledge and stay up to date with current best practices.

Our Primary Care Support Officer, Adrienne, attended the Nuriootpa workshop this week, where she had the opportunity to connect with many dedicated nurses and healthcare professionals from across the region.

The workshops were extremely well received, and we were especially pleased to see such strong participation from nurses across country South Australia. Thank you to everyone who attended, shared their experiences, and contributed to the success of these sessions. Together, we continue to support and strengthen our primary healthcare workforce. For further information or support, please contact the Country SA PHN Primary Care & Digital Support team at [email protected].

(L-R): Chrissie Jarman, ANUM, Barossa Hills Fleurieu Local Health Network, Sharon Campbell, Registered Nurse, Gawler Aboriginal Health Clinic, Michelle Bywater, ANUM, Barossa Hills Fleurieu Local Health Network, Nicola Booth, Clinical Health Worker, Barossa Hills Fleurieu Local Health Network, Adrienne Mazo, Primary Care Support Officer, Country SA PHN
Country SA PHN Strengthens Connections Through Regional Practice Visits

The Country SA PHN Primary Care and Digital Support team continues to strengthen relationships with general practices across the region through regular practice visits that provide valuable opportunities to connect, share information and better understand local needs.

Recently, Primary Care and Digital Support Officers Adrienne and Deepika, together with Care Finder Program Lead Helen Morley, visited Mount Barker South Medical Centre to discuss a range of key topics, including digital health support, primary care initiatives, the care finder program, and current Country SA PHN activities. Key areas of discussion included Assignment of Benefit changes, Initial Assessment and Referral (IAR), MyMedicare, HealthPathways SA, GoShare by Healthily, Practice Health Profiles available through the Primary Care Portal, and Lulu immunisation books.

Adrienne also recently travelled throughout the Riverland region, visiting seven general practices to hear directly from practice teams about their local priorities, current challenges and opportunities for further support. These visits helped strengthen partnerships, gain insight into local service delivery experiences, and identify practical ways Country SA PHN can continue supporting practices through primary care assistance, digital health guidance and quality improvement initiatives.

Country SA PHN values the opportunity to engage directly with practices and remains committed to supporting healthcare teams across regional South Australia through tailored advice, resources and ongoing collaboration. For any questions or to request a practice visit, please contact the Country SA PHN Primary Care & Digital Support team at [email protected].

Staff from Barmera Medical: Alicia (Nurse Manager), Naomi (Finance Officer), Samantha (Practice Manager)
L-R: Helen Partridge (Director, RN), Dr Jaya Lindsay (GP), Janelle Elefttheriadis (RN), Dr Danielle Crosby (GP)
Janelle Hammerstein (Practice Manager) Loxton Medical Centre
L-R: Barbara Tsolomitis (Business Manager), Amy Gibbons (Business Support Manager)
Digital Health
Assignment of Medicare benefits changes from 1 July 2026

From 1 July 2026, updated requirements apply for assigning Medicare benefits when a service is bulk billed. Assignment of benefit is the process where a patient agrees for their Medicare benefit to be paid directly to the provider as full payment for the service, meaning the patient has no out-of-pocket cost for that service.

There is a 12-month transition period where patients can provide a verbal assignment, providing practices time to update workflows, train staff and confirm software arrangements without needing to make every change immediately on 1 July 2026.

General practices should review their billing and administrative workflows to ensure patients are provided with clear information about the bulk billed service and are able to agree to assign their Medicare benefit before a claim is submitted.

Key points for practices
  • Verbal assignment transition period. Practices can use the 12-month transition period to put in place necessary assignment processes, documentation and train staff. During this time, practices should also review and strengthen how verbal assignment is recorded.
  • Enduring assignment may reduce repeated consent steps. Enduring assignment allows a patient to agree in advance to assign their Medicare benefits for eligible future bulk billed services with the practice.
  • Patient agreement is required. Patients must be given enough information to understand what they are agreeing to when assigning their Medicare benefit for a bulk billed service.
  • Assignment can occur before or after the service. Practices should ensure the service description and assignment request remain accurate if the service provided changes.
  • Electronic and digital processes are supported. The changes are intended to modernise assignment of benefits and support safer, more transparent Medicare claiming.
  • Records must be retained. Practices should keep appropriate records of assignment in line with Medicare requirements and their usual record keeping processes (2 years minimum).

If a patient does not agree to assign their Medicare benefit, the service cannot be claimed as bulk billed. Practices will need to discuss alternative billing arrangements with the patient before submitting a claim.

Which patients are eligible for an enduring assignment of benefits?

From 1 July 2026, patients registered with MyMedicare, residents of aged care homes, and patients of Aboriginal Community Controlled Health Organisations (ACCHOs) or Aboriginal Medical Services (AMSs) will be able to make an enduring assignment of benefit for ongoing GP bulk billed services, either directly or through a person acting on their behalf.

  • A patient registered with MyMedicare will be able to make one enduring agreement to receive services from all general practitioners at their MyMedicare practice, if offered.
  • A patient of an ACCHO or AMS will be able to make an enduring agreement with the ACCHO or AMS, and they will be able to have multiple agreements with multiple ACCHs or AMS.
  • A patient living in a residential aged care home will be able to make multiple enduring agreements with different practitioners.
How can practices prepare for Assignment of Benefits changes?

Practices can prepare by:

  • checking that reception, clinical and billing teams understand verbal, pre-service, post-service and enduring assignment requirements
  • confirming their practice management software supports the required assignment workflow
  • reviewing processes for telehealth, pathology and any circumstances where the service changes from what was originally booked
  • ensuring staff know where to find the Department’s FAQs and seek support if they are unsure.

The Australian Government Department of Health, Disability and Ageing has published frequently asked questions to help medical practitioners, administrative staff in medical practices and hospitals, and software vendors understand and meet their obligations when claiming bulk billing under Medicare.

Services Australia has published templates for Episodic and Enduring Assignment of Benefits.

For more information, see the Department’s Assignment of Medicare Benefits for Bulk Billing – Frequently Asked Questions. For support please contact [email protected].

A quick way to navigate MyMedicare program eligibility

MyMedicare is a voluntary patient registration model. It aims to formalise and strengthen the relationship between patients, their general practice, general practitioner (GP) and primary care teams.

The table below shows health services associated with MyMedicare.

More information:

GP Chronic Conditions Management Plans: One Year On

The GP Chronic Conditions Management Plan (GPCCMP) replaced separate GP Management Plans and Team Care Arrangements from 1 July 2025. It provides one streamlined plan for chronic condition care planning, referrals and reviews.

What practices need to know
  • One plan replaces the previous GPMP/TCA process.
  • The plan outlines the patient’s chronic conditions, goals, agreed actions, referrals if needed and review schedule.
  • Practice nurses, Aboriginal and Torres Strait Islander Health Practitioners and Aboriginal Health Workers can assist with preparation and reviews where requirements are met.
  • A patient must have at least one medical condition that has been, or is likely to be, present for at least 6 months, or is terminal.
GPCCMP eligibility snapshot
Notes
  • For a MyMedicare-registered patient, GPCCMP items must be accessed through the practice where the patient is registered. The patient’s usual medical practitioner, or someone at the same practice, should bill the GPCCMP item.
  • A GPCCMP cannot be claimed for a patient in a residential aged care facility; consider alternate care planning services such as MBS items 232 or 731 where appropriate.
  • CCM items cannot be billed with specified general attendance items for the same patient on the same day; check MBS Online for current item rules before claiming. 

Table 1: GP Chronic Condition Management Items commenced from 1 July 2025   

Name of item GP MBS items Prescribed medical practitioner MBS items
Prepare a GP chronic condition management plan – face to face   965 392
Prepare a GP chronic condition management plan - video   92029 92060
Review a GP chronic condition management plan – face to face  967 393
Review a GP chronic condition management plan – video 92030 92061
GPCCMP resources and help

Local support: For MyMedicare, GPCCMP, quality improvement and change management support, contact: [email protected]

Better Access Initiative changes, including Mental Health Treatment Plans

From 1 November 2025, changes to Better Access MBS arrangements affect MHTP preparation, referrals and reviews. The following short version keeps the key messages together and moves supporting links into a single resources block.

Key messages
  • A Medicare benefit is payable for MHTP preparation, referrals and MHTP reviews where the patient has seen a GP/PMP at their MyMedicare-enrolled practice, or their usual medical practitioner regardless of MyMedicare status.
  • MHTP review items and ongoing mental health consultation items have been removed from the MBS; practices can use the most appropriate time-tiered professional attendance item.
  • MHTP referrals dated before 1 November 2025 remain valid until the treatment services specified in the referral have been delivered, within the session limit for that course of treatment.
  • These changes do not affect focused psychological strategies delivered by eligible GPs and PMPs with recognised training.
  • Better Access treatment services are intended for patients needing at least a moderate level of mental health support. Practices should consider stepped care options and local PHN referral pathways where appropriate.
MHTP eligibility snapshot

Local pathway prompt: Include your PHN HealthPathways link, local stepped care referral options, Medicare Mental Health Centre information and any region-specific mental health service navigation supports.

Better Access resources

Local support: For Better Access, MyMedicare, GPCCMP and quality improvement support, contact: [email protected]

Allied Health Referrals for GPCCMPs – one year since the July 2025 changes
Chronic Conditions Management referrals: what has changed
  • GPCCMPs replaced the previous chronic disease management referral and team care arrangement requirements from 1 July 2025.
  • There are no changes to individual allied health MBS items for treating chronic conditions, but referral requirements are simpler.
  • The GP does not need to specify the number of allied health services on the referral.
  • The allied health provider does not need to be named on the referral.
  • Team Care Arrangements are no longer required.
Practical tips for allied health services
  • Discuss the patient’s priorities and how they want to use their annual allied health services.
  • If relevant, ask whether the patient wants to use private health cover for some services so Medicare-referred services can be used elsewhere.
  • Use HPOS/MBS Online to check item eligibility and claiming history where appropriate.
  • Coordinate with the referring practice and broader care team, including case conferencing or group allied health services where relevant.
  • Use My Health Record, where available and appropriate, to support care coordination.
Allied health resources

Share by Default requirements now in effect

Australians and their healthcare providers are now empowered with greater access to health information, with Share by Default legislative requirements taking effect 1 July 2026.

While we have already seen a significant increase in the uploading of pathology and diagnostic imaging reports to My Health Record prior to the Share by Default legislation taking effect, these reports now must be shared with My Health Record, except in certain circumstances. This enhances Australians' access to key health information, streamlining timely availability and supporting continuity of care.

Under the requirements, pathology and imaging reports authored by (or on behalf of) a pathologist or radiologist must be uploaded to My Health Record by default, unless an exception applies or an extension of time has been granted. The requirement does not include images.

The changes support improved access to health information for consumers and healthcare providers helping to make information available when and where it is needed to support care.

What this means
  • More pathology and diagnostic imaging reports are now available in My Health Record.
  • Healthcare providers can continue to access reports through their existing clinical systems and workflows.
  • My Health Record provides access to reports uploaded by other pathology and diagnostic imaging providers involved in a patient’s care, supporting continuity of care across healthcare settings.
  • Patients may choose to access some pathology and diagnostic imaging reports through My Health Record, which supports a more interactive follow-up consultation. 
  • At the time when pathology and diagnostic imaging services are requested, providers may wish to have a discussion with their patients regarding report availability and confirm follow-up arrangements. 
  • Guidance resources are available for patients to support conversations about understanding and interpreting results.
Patient access

Processing times vary for different pathology tests and diagnostic imaging studies. Sometimes it can take days or weeks for a report to be finalised, depending on the nature of the test. This can affect when the report is available in My Health Record. 

Once a report is finalised, it will generally be uploaded to My Health Record within 24 hours of being shared with the requesting provider, unless an exception applies. 

What’s next for Share by Default

The Department of Health, Disability and Ageing, in partnership with the Agency, recently undertook consultation to shape the development of new Share by Default requirements focused on online prescribing services.

This includes consultation about the introduction of requirements for online prescribing services to share prescribed and dispensed medicines information to My Health Record by default. Medicines information shared to My Health Record would then be available to people and their healthcare providers, subject to existing privacy protections and individual controls.  

Feedback received through the consultation process will help inform future policy considerations. Further information is available on the Department of Health, Disability and Ageing website.

Learn more

For Healthcare providers:

For Consumers:

For more information, visit digitalhealth.gov.au or email [email protected]. Should you require any additional tailored resources, support or have any questions, please contact your Partnerships team at [email protected].

Digital Health Highlights – Education updates
Education update

The Australia Digital Health Agency’s Education team produces a range of free online eLearning resources to support digital health learning for everyone.

To support the national 1800MEDICARE campaign, the team have released 5 new 1800MEDICARE app short courses.

The courses cover:

  • Getting started with the 1800MEDICARE app
  • Exploring the 1800MEDICARE app home screen
  • Privacy and access settings in the 1800MEDICARE app
  • Using electronic prescriptions with the 1800MEDICARE app
  • Using Active Script list with the 1800MEDICARE app

The 1800MEDICARE app allows you to access key health information, seek trusted advice and connect with care, all from the palm of your hand.

To access these and other digital health eLearning modules for individuals, healthcare providers, students and educators, visit the Agency’s online learning portal. You can also find more information about the 1800MEDICARE app here.

Supporting healthcare providers with new Healthcare Identifiers education resources

Partners can now access the Digital Health Foundation Series resources designed to support consistent understanding and correct use of Healthcare Identifiers (HI) and the HI Service across the health and care system.

The Digital Health Foundation Series features short, practical videos that guide providers through connecting to the HI Service and registering for key national digital health systems.

These resources make it easier for partners, educators and vendors to guide members, customers and stakeholders with clear and consistent information.

Revisit the resources and continue sharing them through partner channels, training programs and stakeholder communications

Healthcare Identifiers webpage

Learning Spotlight - Factsheets and flyers

Looking for a factsheet or flyer to support digital health adoption? The Digital Health Agency has a range of resources available via the online learning portal.

Resources for consumers include brochures and factsheets about better and faster access to pathology and radiology reports in My Health Record, the 1800MEDICARE app, electronic prescriptions and more.

Resources for healthcare providers include the newly updated My Health Record organisation registration checklist, a factsheet on setting up access to the National Provider Portal and one on the My Health Record emergency access function.

Also available are a range of resources from our stakeholders including My Health Record storybooks, easy read resources, LGBTIQ+ factsheets and plain language videos.

FHIR Implementation Guide now available
Health Connect Australia Provider Directory – FHIR® Implementation Guide Now Available

The transition of the Healthcare Provider Directory (HPD) from Services Australia to the Agency continues to progress, building on the strong foundations already in place and advancing delivery of the Health Connect Australia Provider Directory.

As part of the transition, the Health Connect Australia Provider Directory will move to FHIR® based APIs, to provide improved search and discovery functionality and support modern, secure system to system integration across the healthcare ecosystem. Existing HPD SOAP APIs are planned for future retirement (date to be confirmed), including:

  • TECH.SIS.HI.17 – Search for Individual Provider Directory Entry
  • TECH.SIS.HI.18 – Search for Organisation Provider Directory Entry

The Agency is targeting becoming the HPD Operator by the end of January 2027, with transition activities continuing to support a smooth and orderly handover.

FHIR Implementation Guide now available

A key milestone has been reached with the release of the Health Connect Australia Provider Directory FHIR Implementation Guide (IG). Access the FHIR IG on the Health Connect Australia Digital Health Implementer Hub.

The FHIR IG provides clear technical guidance for software vendors and integration partners to connect to the national provider directory using modern, standards based FHIR APIs. This supports the planned move away from SOAP APIs and enables secure, automated access to verified healthcare provider information.

The availability of the FHIR IG allows vendors to commence planning and readiness activities, supporting a smooth and orderly transition to the new Health Connect Australia Provider Directory.

Transition approach and engagement focus

As part of this phase, a transition assessment of impacted people and engagement groups is underway to ensure roles, responsibilities, and support arrangements are clearly understood and appropriately managed. 

What this means for you

You are encouraged to review the FHIR Implementation Guide and begin thinking about readiness, adoption and migration planning. Access the FHIR IG on the Health Connect Australia Digital Health Implementer Hub.

If you have questions about the FHIR IG or the HPD transition, please email the Health Connect Australia team. Further updates will continue to be shared as the transition progresses and additional milestones are reached.

Changes to NASH PKI Infrastructure – Information for Practices

Services Australia are required to make updates to NASH PKI infrastructure which will include the creation of a new Chain of Trust. The change is required to move to a new managed service arrangement that meets current security standards and supports future needs. 

 What you need to know 
  • Software Developers have been testing the new NASH Chain of Trust since 15 June 2026.  Software Vendors will need to have products compatible with the updated Chain of Trust in place before 13 August 2026.
  • All Healthcare Organisations will automatically transition to new NASH certificates from 13 August 2026 when they next renew their NASH certificate.
  • Some software products may require additional steps which will be communicated by the suppliers of those products to their customers.
What you need to do 

Access to digital health services will continue as normal and unless advised otherwise by your software supplier, there is no additional action to be taken by Healthcare Organisations and Contracted Service Providers (CSPs) other than to continue to replace NASH PKI certificates prior to expiry as per normal processes.

Should you have any questions regarding the above information please contact: [email protected].

GoShare

The GoShare Program continues to provide community support via general practices sending SMS recall messages and health promotion activities.

Since the commencement of the program the total patients reached is 71,586 with 55 participating practices with 22 campaigns.

The Bowel Cancer and Cervical Recall Screening campaign continues to gain momentum following the ten educational roadshow events in country South Australia. Register your interest.

Country SA PHN GoShare Practice Registration

CDM Plus
CDM Plus Webinars

You're invited to join our latest CDM Plus Member's Exclusive Webinar - Unexpected Deterioration in Residential Aged Care: Recognition, Escalation and After-Hours Care Across Aged Care and Primary Care. This practical webinar will explore how residential aged care and primary care teams can work together to recognise early signs of deterioration, communicate effectively and provide timely care, particularly after hours. Discover practical strategies, resources, and tools to support clinical decision-making, strengthen collaboration and improve outcomes for older people living in residential aged care.

Date: Tuesday 25th August 2026
Time: 12:00 pm – 1:00 pm (NSW Time)
Email: [email protected]
Live Webinar: All members will have access to the recording and slides in their membership portal!
Need Help? Questions? Call 1800 549 769

How to Register

  1. If you are already registered in the Country SA PHN Portal with CDM Plus – log into CDM Plus and click on the Webinar tile, then click on the Registration link

OR

  • If you are not registered in the Country SA PHN Portal with CDM Plusregister here (then once you have access complete step 1)

Learning Objectives

  • Recognise common signs and symptoms of unexpected deterioration in residential aged care residents and identify when escalation of care is required
  • Understand the roles of residential aged care and primary care teams in recognising, communicating, escalating, and managing deterioration, including after-hours care

What will be covered

  • Recognising deterioration – early signs, common causes, and red flags
  • Team-based care – roles of aged care and primary care teams in recognising, escalating, and managing deterioration
  • Practical tools and resources – including My After-Hours Action Plan, After-Hours Action Plans and HealthPathways

Who should attend?

Residential Aged Care staff, Nurses, Nurse Practitioners, Aboriginal Health Practitioners, GPs, Practice Nurses, Primary Care teams and other healthcare professionals involved in the care of older people.

CDM Plus memberships

Country SA PHN are still offering free CDM plus corporate membership for general practices. If you’re interested in getting access to downloadable resources like billing sheets, templates, quality improvement planner etc. you can get it through the portal. Register for portal access.

Primary Care Portal
Primary Care Portal

The Primary Care Portal serves as a streamlined, single point of online interaction for all things related to Country SA PHN. The portal offers a variety of features, providing practices with easy access to a range of clinical and quality improvement resources, including Practice Health Profiles, HealthPathways SA, education and webinar recordings, immunisation resources, accreditation support, and other tools to support evidence-based care and improve patient outcomes. The portal also enables commissioned service providers to access funding agreements, reporting requirements and other contract-related information in the same place.

To register your practice, email [email protected].

Practice Health Profile – Market Insights Sample Report Quality Improvement

Market Insights February - April 2026 reports now available via Primary Care Portal:

  • The first section highlights the health service profile, community profile, and broader population characteristics, providing important context about the population you serve.
  • The second section offers a detailed overview of your practice including patient demographics. It also compares your active patient cohort across areas such as health assessments, medication management, health summary uploads, and chronic conditions against Country SA PHN practices.
  • The third section highlights gaps in clinical data and accreditation-related items, identifying the proportion of patients with missing information such as allergies, alcohol status, height, and weight.
  • Finally, the report includes a quarterly snapshot of the 10 PIP Quality Improvement Measures (QIM), with comparisons to both Country SA PHN and national averages.

If you have identified opportunities to improve and enhance the quality of care delivered to your patients, you can utilise the Plan–Do–Study–Act (PDSA) cycles templates readily available through Primary Care Portal.

Acknowledgement of Country

Country SA PHN would like to acknowledge the Traditional Custodians of the lands across Australia and pay respects to the Elders past, present and future. We recognise and respect the unique cultural and spiritual relationships to the land, waters, and seas, which continue to be important to Aboriginal and Torres Strait Islander people living today. 

Country SA PHN Activity


Primary Care and Digital Health Support

Aged Care, Older People and Palliative Care

Strategic Engagement

Mental Health and AOD

Health System Integration and Innovation

Country SA PHN Funded
Educational Events


Face to Face

Wound Care Management Workshop – Murray Bridge
Saturday 22 August, 9.00am – 4.30pm
More information

Hands-on Skin Cancer Workshop for GPs and Nurses – Port Lincoln
Wednesday 26 August 2026, 6.00pm – 10.00pm
More information

Webinars / e-Learning

What is palliative care? - PalliLEARN
Friday 7 August 2026, 11.00am – 12.00pm
More information

Palliative Care ECHO: Framing Hard Conversations
Tuesday 8 September 2026, 6.30pm – 7.30pm
More information

Community Education Series – PalliLEARN
Friday 7 August – Monday 12 October 2026
More information

Regional Primary Health Activity


Gawler Medical Clinic – 90 plus wall
Gawler Medical Clinic proudly features an Over 90s Photo Wall, an initiative created by Dr Adrian Borg to celebrate and honour some of the clinic's oldest patients. When asked what inspired the project, Dr Borg explained that as people age, they can often begin to feel invisible within society. He also noted that older people rarely have the opportunity to have professional photographs taken, despite the rich lives and experiences they have accumulated. As part of the project, each participant is invited to share their most important life lesson, creating not only a striking visual display but also a collection of wisdom, resilience and stories that can inspire patients, staff and visitors alike. The gold frame recognises the clinic's only centenarian.

Launching the Aboriginal and Torres Strait Islander MHFA Instructor Scholarship Program
Mental Health First Aid International have launched the Aboriginal and Torres Strait Islander MHFA Instructor Scholarship Program, an initiative investing in First Nations leadership and expanding access to culturally responsive Mental Health First Aid training across Australia. The program supports Aboriginal and Torres Strait Islander people with strong community connections and a passion for social and emotional wellbeing to become licensed MHFA Instructors. More information

Lived Experience of Suicide Representatives sought for National Agreement Governance Groups
The Department of Health, Disability and Ageing, in collaboration with Roses in the Ocean, are recruiting people who have lived experience of suicide to support the work of key governance bodies involved in mental health and suicide prevention, under the National Mental Health and Suicide Prevention Agreement. These groups include the Mental Health and Suicide Prevention Senior Officials Group, Data Governance Forum and the National Mental Health Workforce Working Group.

Refugees Specific Populations Resource
The General Practice Mental Health Standards Collaboration (GPMHSC) has developed a new suite of resources to assist GPs in providing inclusive, trauma-informed and culturally safe care to patients from diverse backgrounds. One such resource addresses refugee patients. The resource offers advice on providing trauma-informed and culturally safe care to refugee patients and tailored information around the unique challenges refugee patients face. Explore the full suite of Specific Populations Resources.

MND Australia – Resources and knowledge for supporting people who have or may have MND
MND Australia provides information on helping people supporting others suffering from MND, including looking for signs, what to do after a diagnoses, referrals and general practice. More information is available via MND Australia's information and support resources, MND Hub's education and courses, and the An introduction to Motor Neurone Disease (MND) course.

PrEP Empowerment Project
GPs are being called on to contribute to an important new initiative aimed at improving access to HIV prevention. As part of the PrEP Empowerment Project, led by Charles Sturt University, GPs are invited to complete a short survey that will play a vital role in strengthening healthcare outcomes for young men, particularly in regional and rural communities. More information

Grant Opportunity: Support at Home in Thin Markers
The Department of Health, Disability and Ageing has announced the Support at Home Thin Markets 2026-27 (Round 3) Grant Opportunity. The grant provides flexible funding to eligible Support at Home providers delivering aged care services in thin markets, where access to services can be limited due to factors such as location, low population, workforce shortages or high delivery costs. More information

Chronic Conditions and LonelinessClinical trial recruitment
The Chronic Conditions and Loneliness clinical trial is a RCT examining the efficacy of The Chronic Conditions and Loneliness Course. This is an online psychology intervention designed for adults over 60, with significant physical health conditions, and feelings of loneliness or social isolation. More information

Dementia Support Australia (DSA) survey to GPs
Did you know Dementia Support Australia offers a dedicated service to support GPs? DSA are currently seeking feedback from GPs on their service offering to gather valuable insights and continue improving outcomes for people living with dementia and their carers. Complete the GP survey

Psychological Research Trial at Flinders University
The Sleep and Psychology Laboratory is conducting a research study for Child and Adolescent Treatment for Trauma and Sleep (CHATTS). More information

Updated RACGP Infection prevention and control guidelines
For more information, see the Reprocessing of reusable medical devices frequently asked questions.

Updated new Aged Care Act training
The Department of Health, Disability and Ageing has published new eLearning modules to help providers and their staff meet the requirements of the Aged Care Act 2024. Recently updated 'Module 3: Embedding rights in practice' supports providers and their staff to apply the rights-based Act in their everyday work. Providers can complete or revisit Module 3 via eLearning webpage for providers, eLearning webpage for workers and the the Aged Care Quality and Safety Commission's online learning platform. Providers can also request Sharable Content Object Reference Model (SCORM) packages to incorporate new Act eLearning into their Learning Management System by emailing [email protected].

Bring specialist heart failure support closer to home
HF-REACH is a nurse-led teletrial helping people with heart failure in regional and rural Australia access additional support without leaving their community. Participants continue their usual care with their GP or cardiologist while receiving remote monitoring, education, medication support and follow-up from experienced cardiac nurses. CardioNexus manages screening, consent, onboarding, monitoring and study administration. GP clinics and cardiology services in MM2–MM7 locations are invited to take part by identifying suitable patients and continuing their usual clinical care. Email for more information.

Invitation to participate in a national research project on access to psychological services for aged care residents in Australia
This study aims to understand if and how psychological services are accessed by residents in Australian residential aged care homes and to evaluate barriers and potential solutions for making such service accessible, from the perspective of facility staff. The findings will help inform future service planning to improve access to psychological services in residential aged care. More information

Support4Resilience Aged Care Leadership Workshop
As part of a Macquarie University research study, residential aged care managers and leaders are invited to participate in the Support4Resilience Aged Care Leadership Workshop. This initiative is designed to help aged care leaders better support the mental health and wellbeing of their workforce. Participants will receive free access to the evidence-based Support4Resilience Toolbox and attend a half-day leadership training workshop. More information

New resources available for health professionals for implementation of the Australian Asthma Handbook
The National Asthma Council (NAC) has released two new resources to assist with implementing the NAC's updated Australian Asthma Handbook guidelines and ensuring correct inhaler use. Both resources, the Asthma in adults and adolescents quick reference guide and Inhaler technique for people with asthma or COPD, are vital resources for improving asthma management in the community.

Dementia Action WeekMonday 21 to Sunday 27 September
World Alzheimer's Day on Monday 21 September kicks off Dementia Action Week. Dementia is now the leading cause of death in Australia. An estimated 446,500 Australians are living with dementia right now and in 40 years that number is projected to reach one million. Dementia isn't a normal or inevitable. Get involved

Updated CHSP Data Exchange Guide
The Department of Health, Disability and Ageing has updated the Data Exchange (DEX) guide for Commonwealth Home Support Program (CHSP) providers. The revised guide supports reporting requirements from 1 July 2026 and helps ensure and helps ensure government-funded activities are reported consistently and in line with compliance requirements. More information

Immunisation update
For more information, see the Australian Immunisation Handbook’s guidance on Risk conditions for pneumococcal vaccination and eligibility for NIP funding, the Australian Government Department of Health, Disability and Ageing resources on maternal vaccinations and winter vaccinations, and SA Health’s information on the Diphtheria Outbreak Response Immunisation Program.

Aboriginal And Torres Strait Islander Health Toolkit for General Practice
This toolkit has been created by CHN’s Indigenous Health team to bring resources and information together to assist primary health care providers when caring for First Nations people. More information

Physiology program for women in the menopausal transition clinical trial
UNSW is running a physiology program for women in the menopausal transition clinical trial with GPs and primary health care professionals. More information

Job Opportunities


Contract and Compliance Officer
Country SA PHN
More information

Manager of Business
Country SA PHN
More information

Industry Education and Events


Health Awareness Dates

National Stroke Week
3 – 9 August 2026
Learn more

Loneliness Awareness Week
3 – 9 August 2026
Learn more

Dying to Know Day
8 August 2026
Learn more

Kidney Action Week
10 – 17 August 2026
Learn more

International Overdose Awareness Day
31 August 2026
Learn more

National Homelessness Week
3 – 9 August 2026
Learn more

Aged Care Employee Day
7 August 2026
Learn more

International Day of the World’s Indigenous Peoples
9 August 2026
Learn more

Daffodil Day
20 August 2026
Learn more

Dementia Action Week
21 – 27 September 2026
Learn more

Face to Face

Focused Psychological Strategies (FPS) Level 2 Training
Saturday 8 August – Sunday 9 August 2026, 9.00am – 5.00pm
More information

GP Refresh Conference & Exhibition – Melbourne
Saturday 15 August – Sunday 16 August 2026
More information

Advancing Pelvic Pain Care: Diagnosis, Complexity and Clinical Practice
Saturday 22 August 2026, 8.00am – 6.00pm
More information

PC4 and Cancer Council SA Primary Care Breakfast Session
Wednesday 9 September 2026, 7.30am – 8.30am
More information

18th National Rural Health Conference
Monday 14 September – Wednesday 16 September 2026
More information

EMET Agitated Patient Cleve
Tuesday 15 September 2026, 8.00am – 2.00pm
More information

Australian Dermoscopy Meeting
Thursday 8 October – Saturday 10 October 2026
More information

International Celiac Disease Symposium
Tuesday 17 November - Friday 20 November 2026
More information

The Annual Helen Mayo House Perinatal and Infant Mental Health Conference 2026
Thursday 26 November – Friday 27 November 2026
More information

EMET Neonatal Emergency Assessment & Response (NEAR)Berri
Monday 10 August 2026, 8.00am – 4.00pm
More information

Central Adelaide LHN General Practice Education Day 2026
Saturday 15 August 2026, 9.00am – 3.30pm
More information

National MHFA Summit 2026
Tuesday 1 September – Wednesday 2 September 2026
More information

Endometriosis Symposium
Friday 11 September 2026, 8.30am – 5.00pm
More information

EMET Agitated Patient Cowell
Monday 14 September 2026, 9.00am – 4.30pm
More information

Dementia Australia Understanding Changes in Behaviour Victor Harbor
Wednesday 7 October 2026, 10.00am – 12.30pm
More information

Be Chill CPD Retreat
Friday 13 November – Sunday 15 November 2026
More information

International Celiac Disease SymposiumDietician / GP Only 1 Day Event
Friday 20 November 2026
More information

Changed Behaviour Workshops
1 day workshops of engaging face-to-face learning on changed behaviour in dementia.
More information

Webinars / e-Learning

Could it be HIV? For Hospital-Based Physicians
Thursday 6 August 2026, 6.30pm – 7.30pm
More information

Adult Polypharmacy: Clinical Deprescribing Strategies – Webinar
Thursday 6 August 2026, 7.00pm – 8.30pm
More information

Breaking the Cycle – Managing iron deficiency in the context of bleeding disorders across Women’s health in General Practice
Wednesday 19 August 2026, 6.30pm – 8.00pm
More information

Practical Dermoscopy Training for SA GPs (Fully Funded)
24 August 2026 – 23 November 2026
More information

Syphilis Update Discussion 
Wednesday 26 August 2026, 6.00pm – 7.00pm
More information

Effective Obesity Management in General PracticeWebinar
Thursday 10 September 2026, 7.00pm – 8.30pm
More information

Who we think we are: the role of identity in making decisions as we get older
Wednesday 23 September 2026, 10.30am – 11.30am
More information

Endometriosis: Seeing the InvisibleWebinar
Thursday 15 October 2026, 7.00pm – 8.30pm
More information

Aged Care Quality and Safety Commission
Aged Care Learning Information Solution (ALIS) learning platform. More information

Better Health Coaching Service Information
Supporting South Australians to make lasting lifestyle changes. More information

Men in Mind: Engaging Men in Primary Care - Movember
Thursday 6 August 2026, 6.30pm – 8.00pm
More information

Sexual Health in Primary Care Workshop
Part 1: Tuesday 11 August 2026 & Part 2: Tuesday 18 August 2026, 6.30pm – 8.00pm
More information

Emergency Medicine ECHO: Endocrine Emergencies (Part 1)
Monday 24 August 2026, 7.00pm – 8.15pm
More information

Engaging adult users of domestic and family violence: Concepts, roles and practice tips for AOD and mental health practitioners
Wednesday 26 August 2026, 11.30am – 1.00pm
More information

Could it by HIV? For Emergency Department and Urgent Care
Thursday 27 August 2026, 6.30pm – 7.30pm
More information

Emergency Medicine ECHO: Agitated Patient with Dementia (Part 2)
Monday 21 September 2026, 7.00pm – 8.15pm
More information

Aged Care Transition to Practice Program: Provider Registration
September 2026 intakes
More information

Emergency Medicine ECHO: Paediatric Sepsis Update (Part 3)
Monday 19 October 2026, 7.00pm – 8.15pm
More information

Digital Health in Residential Aged Care
Supporting safe transfer from residential to acute care settings. More information

Acknowledgement of Country

Country SA PHN would like to acknowledge the Traditional Custodians of the lands across Australia and pay respects to the Elders past, present and future. We recognise and respect the unique cultural and spiritual relationships to the land, waters, and seas, which continue to be important to Aboriginal and Torres Strait Islander people living today. 

Country SA PHN Activity


Primary Care and Digital Health Support

Aged Care, Older People and Palliative Care

Mental Health and AOD

Strategic Engagement

Health System Integration and Innovation

Country SA PHN Funded
Educational Events


Face to Face

Child-Centred Practice and Family ViolenceMurray Bridge
Wednesday 22 July 2026, 6.00pm – 9.00pm
More information

Understanding and Responding to Substance UseBordertown Hybrid
Wednesday 5 August 2026, 6.00pm – 9.00pm
More information

Optimising Medication Management in Palliative Care Whyalla
Monday 27 July 2026, 6.30pm – 9.00pm
More information

Webinars / e-Learning

Navigating the Triad: CKD, Diabetes and CVD
Wednesday 8 July 2026, 7.00pm – 9.00pm
More information

Palliative Care ECHO: Framing Hard Conversations
Tuesday 8 September 2026, 6.30pm – 7.30pm
More information

Palliative Care ECHO: Dementia Approach
Tuesday 4 August 2026, 6.30pm – 7.30pm
More information

Regional Primary Health Activity


Supporting Stronger Rights in Aged Care: New Resources for Providers and Workers
The Aged Care Quality and Safety Commission is delivering a national public information program, “Choice, dignity, respect – older people’s rights in aged care,” to help older people, their families, and supporters understand the strengthened rights under the Aged Care Act 2024. To support this, the Commission has released an Engagement Toolkit for aged care providers and workers, particularly in residential care, with resources on residents’ rights, raising concerns, and the roles of providers and the Commission. The toolkit also includes ready-to-use materials to help providers share this information and ensure residents and their families feel informed, empowered, and confident to speak up. More information

End-of-Life PathwaySecond Funding Round
The Australian Government will introduce a second funding round for the Support at Home End-of-Life Pathway from early 2027. Currently, eligible older people can access up to $25,000 over 12 weeks (extendable to 16 weeks if funds remain). Under the new arrangement, those requiring ongoing care will be eligible for a consecutive second round of funding. This additional funding will provide a further $25,000 for at least 12 weeks, supporting continuity of care during a critical stage. Implementation will commence once the required legislation and digital systems are in place. More information

Consumer Medicines Line 1300 MEDICINES to Close
The Consumer Medicines Line (also known as the Adverse Medicine Events Line), will cease operating on 30 July 2026 following the conclusion of its current funding agreement. From this date, consumers are advised to seek support and advice regarding medicines from appropriate healthcare professionals including GPS, nurse practitioner, midwife or community pharmacists. More information

Changes to Adult Pneumococcal Vaccination (From 1 July 2026)
The Australian Government has announced updates to the National Immunisation Program (NIP) for adult pneumococcal vaccination, effective 1 July 2026. A new vaccine, 21vPCV – Capvaxive, will replace the previous 13vPCV and 23vPPV vaccines for adults. More information

Dementia Action Week 2026It's time to talk about dementia
This year Dementia Action Week will run from Monday 21 to Sunday 27 September, with World Alzheimer's Day on Monday 21 September. Dementia is now the leading cause of death in Australia. An estimated 446,500 Australians are living with dementia right now and in 40 years that number is projected to reach one million. That's why this September, we're asking all Australians to take part in the conversation: with family, with friends, in workplaces and in communities. Because change starts with a conversation. More information

Invitation to participate in digital mental health survey
eMHPrac (e-Mental Health in Practice) is conducting an anonymous online survey examining the knowledge, views, and use of digital mental health among Australian health practitioners. eMHPrac is a government-funded service that provides education and training in digital mental health to Australian health practitioners. The survey also explores awareness and use of the eMHPrac website, professional development preferences, and views on AI in mental health care. More information

‘It's NEVER too early' Audiobook
This is a primary prevention resource working to build the capacity of adults in the community to prevent child sexual abuse. Project Paradigm’s goal was to create something practical, accessible, and most importantly, something co-designed with the people who would be using it. The practical guide, audiobook, and posters are available on the Project Paradigm website.

Medicare Assignment of Benefit Changes for Aged Care from 1 July 2026
From 1 July 2026, Medicare will allow aged care residents to set up enduring Assignment of Benefit (AoB) agreements for ongoing bulk-billed GP services, including with multiple practitioners where required. These changes aim to reduce administrative burden for residents, providers and practices while maintaining access to quality care. More information

Job Opportunities


GP Clinical Editor (GPCE)
Country SA PHN
More information

Clinician – Psychological Therapies
Country and Outback Health
Apply today!

Care FinderCeduna
Country and Outback Health
Apply today!

Industry Education and Events


Health Awareness Dates

Dry July
Go alcohol-free in July to raise funds for people affected by cancer. Learn more

National Diabetes Week
12 – 18 July 2026
Learn more

NAIDOC Week
5 – 12 July 2026
Learn more

Dementia Action Week
21 – 27 September 2026
Learn more

Face to Face

Burns Management in Rural Regions – Port Lincoln
Tuesday 14 July 2026, 6.30pm – 9.00pm
More information

Pregnancy Choices Training
Tuesday 28 July 2026, 9.15am – 5.00pm
More information

EMET Agitated PatientCeduna
Thursday 30 July 2026, 10.00am – 5.30pm
More information

EMET Neonatal Emergency Assessment & Response (NEAR)Berri
Monday 10 August 2026, 8.00am – 4.00pm
More information

Australian Dermoscopy Meeting
Thursday 8 October – Saturday 10 October 2026
More information

The Annual Helen Mayo House Perinatal and Infant Mental Health Conference 2026
Thursday 26 November – Friday 27 November 2026
More information

AAAPC 2026 Annual Research Conference
Monday 20 July – Tuesday 21 July 2026
More information

EMET Paediatric Emergencies PRIMENairne
Wednesday 29 July 2026, 8.30am – 5.00pm
More information

EMET Agitated PatientStreaky Bay
Friday 31 July 2026, 8.00am – 1.30pm
More information

GP Refresh Conference & Exhibition – Melbourne
Friday 14 August – Sunday 16 August 2026
More information

Be Chill CPD Retreat
Friday 13 November – Sunday 15 November 2026
More information

Webinars / e-Learning

Digital Transformation Tech Talk
Wednesday 15 July 2026, 1.30pm – 3.00pm
More information

Strengthening Digitaltech – Humanness in General Practice Webinar
Friday 17 July 2026, 10.30am – 11.30am
More information

RSV Vaccination for Older People
Wednesday 22 July 2026, 12.30pm – 1.30pm
More information

Could it be HIV? For Hospital-Based Physicians
Thursday 6 August 2026, 6.30pm – 7.30pm
More information

Could it by HIV? For Emergency Department and Urgent Care
Thursday 27 August 2026, 6.30pm – 7.30pm
More information

Aged Care Transition to Practice Program: Provider Registration
September 2026 intakes
More information

Could It Be HIV? For General Practitioners
Thursday 16 July 2026, 6.30pm – 7.30pm
More information

Return to Work ECHO: Return To Work Scheme
Tuesday 21 July 2026, 6.30pm – 7.30pm
More information

RSV Vaccination for Older People
Thursday 23 July 2026, 5.30pm – 6.30pm
More information

Adult Polypharmacy: Clinical Deprescribing StrategiesWebinar
Thursday 6 August 2026, 7.00pm – 8.30pm
More information

Effective Obesity Management in General PracticeWebinar
Thursday 10 September 2026, 7.00pm – 8.30pm
More information

Endometriosis: Seeing the InvisibleWebinar
Thursday 15 October 2026, 7.00pm – 8.30pm
More information

Country SA PHN Newsletter July 2026
Smiles for Miles hits the road, bringing brighter smiles to regional South Australia

There’s a new reason to smile across regional South Australia, with the Smiles for Miles program officially underway. Funded by Country SA PHN and delivered by the Australian Dental Foundation (ADFi), this exciting initiative has had a strong start, bringing free oral health screening, treatment and education directly to regional communities. The program began in the Riverland Mallee Coorong region, where local schools, aged care facilities and homelessness services welcomed the mobile dental team with open arms.

Smiles for Miles aims to address poorer oral health outcomes experienced in regional and isolated areas of SA. Children in regional South Australia experience higher rates of tooth decay and hospitalisations, while seniors, particularly those in residential care, often face significant barriers getting to a dentist. By meeting people where they are in classrooms, childcare centres, aged care facilities and recreation centres, the program removes these barriers and delivers timely, equitable care. Highlighting the importance of early dental intervention and community education, ADFi Chairman Dr Greg Miller notes, "the best predictor of dental health in adulthood is a person’s dental health in childhood.”

The early response to Smiles for Miles has been overwhelmingly positive, with dozens of expressions of interest already received from schools across the state, and bookings secured throughout June and July. As Smiles for Miles prepares to expand across South Australia’s six regional Local Health Networks, it continues to provide: healthier smiles, and improved access to dental care. It’s a promising start to a program that is bound to make an impact one smile at a time. Keep an eye out for ‘Clarrie’ the beloved mobile dental bus, as she hits the road!

For more information about Smiles for Miles, visit the Australian Dental Foundation website.

Luca receiving a dental check up from Han and Sasha (ADFi)
Victor Harbor Medicare Urgent Care Clinic Celebrate 6 months of Patient Care

Last month marked the six-month milestone of doors opening at the Victor Harbour Medicare Urgent Care Clinic (MUCC). Since opening, the MUCC has quickly become a trusted and essential health service, providing timely, accessible and high-quality care to the people of Victor Harbor and surrounding areas.

Since inception, the clinic has achieved:

  • A total number of patients cared for (inclusive of repeat visits): 9,318
  • This represents 38.6% of the 18,663 people in the Local Government Area, or 25.4% of the regional population of 28,363 inclusive of Victor Harbor, Port Elliot, and Goolwa.
  • Average number of patients seen per day: 51

Behind these numbers is a dedicated team of doctors, nurses, and support staff who have worked tirelessly to deliver safe, effective, and patient-centred care. Their commitment has helped establish the clinic as a reliable option for urgent healthcare needs in the community.

Patients have benefited from extended hours, walk-in access with no appointment required, and care that is fully bulk-billed under Medicare. From minor injuries and infections to urgent assessments and follow-up care, the clinic has delivered prompt and compassionate service in a welcoming environment.

The clinic is open 8am-6pm, 7 days per week, 365 days per year including public holidays. More information can be found on the Victor Harbor Medicare Urgent Care Clinic website.

The Victor Harbor Medicare Urgent Care Clinic is delivered by Victor Medical Centre and is commissioned by Country SA PHN through the Australian Government Department of Health, Disability and Ageing. 

SAPMEA Education Services Program - Victor Harbor Dermatology Masterclass

As part of the Educations Services program delivered across Country SA, SAPMEA delivered a Dermatology Masterclass session in Victor Harbor on June 3, 2026. This in-person workshop gave participants best practice education on mastering skin cancer diagnosis and excision techniques.

21 medical professionals participated in the workshop with 100% of participants completing the evaluation. 100% of participants rated the facilitators as highly engaging, skilled and knowledgeable. Two thirds of participants plan to modify their practice due to the training and 100% would recommend this CPD activity to a colleague.

This is historically and extremely popular and successful component of this program and fantastic feedback like this demonstrates the positive impact this program has on the primary health care workforce of country SA. Country SA PHN thanks SAPMEA for their ongoing commitment to delivering this program.

Job Opportunity - GP Clinical Editor (GPCE)

“Shape the future of primary care in South Australia.”

Country SA PHN is seeking an experienced South Australian General Practitioner with a passion for improving how care is delivered across the health system, to fulfil the role of GP Clinical Editor (GPCE) within our HealthPathways SA team.

As a GPCE you will use your clinical experience to work collaboratively with fellow clinicians and subject matter experts to create evidence-based, best practice pathways that provide everyday guidance for South Australian healthcare professionals.

HealthPathways SA is an online clinical information and referral portal used at the point of care to support assessment, management, and referral of patients. Access the HealthPathways SA portal for more information.

This flexible role is designed to accommodate varying schedules, offering up to 30 hours per month of online, work-from-home engagement under an independent contractor agreement.

For more information on the role and how to apply, visit Country SA PHN Careers.

Expressions of interest close Sunday 30 August 2026.

Image: Smiles for Miles hits the road, bringing brighter smiles to regional South Australia - Han (ADFi) providing dental education to regional school children

Country SA PHN Newsletter July 2026
Strengthening Regional Connections in Roxby Downs

Venessa Blinman and Bridget Kennelly recently travelled to Roxby Downs for a valuable road trip focused on strengthening relationships and connecting with healthcare providers across the region.

The visit provided an excellent opportunity to meet with local practices, services and health professionals, and to hear first-hand about regional priorities, challenges and opportunities. Stops included Roxby Downs Family Practice and its Woomera clinic, where Venessa and Bridget met with Dr Simon Lockwood and Nurse Sharon Wasley.

They also visited Roxby Doctors Surgery and met with Practice Manager Teresa Hodgetts, who represents Robe Family Practice, Penola Doctors and Nangwarry.

The road trip also included a visit to the Royal Flying Doctor Service nurse in Andamooka, as well as time with local hospital staff. A highlight was seeing the new palliative care room and learning more about the thoughtful initiatives being introduced to support patients and families. Venessa was pleased to assist with sourcing keepsake blankets for palliative care patients and their loved ones.

The trip also incorporated attendance at the Roxby Downs Health Forum, which created further opportunities to engage with local services, listen to community needs and continue building strong connections across the healthcare network.

These visits are an important part of maintaining meaningful regional relationships and ensuring local voices continue to inform and strengthen primary health care support across the region.

Teresa Hodgetts, Practice Manager, Roxby Downs Doctors Surgery with Country SA PHN Primary Care Support Officer Venessa Blinman
Country SA PHN Chair Dr Simon Lockwood and Sharon Wasley at Roxby Downs Family Practice - Woomera Clinic, with our Primary Care Support Officer Venessa Blinman
1800MEDICARE: Helping people find the right care, day or night

When someone is unsure what care they need, 1800MEDICARE can help them take the next step. The free 24/7 service connects consumers with a registered nurse who can provide trusted health advice and guide them to the most appropriate care for their situation.

Consumers can access 1800MEDICARE by calling 1800MEDICARE (1800 633 422), visiting the website, or using the 1800MEDICARE app for trusted health information and advice.

Depending on their needs, consumers may be supported to self-manage, or guided to services such as a GP, pharmacy, urgent care clinic or the emergency department. After hours, eligible patients may also be offered a free GP telehealth consultation.

The 1800MEDICARE app

The 1800MEDICARE app gives consumers an easy and secure way to access key health information and services in one place.

Through the app, consumers can:

  • Access trusted health information and tools, including a symptom checker
  • Connect to 1800MEDICARE services, including nurse triage and, where appropriate, after-hours GP telehealth consultations
  • Access and manage My Health Record
  • View and manage electronic prescriptions and their Active Script List
  • Find and connect with health services
My Health Record

My Health Record is a secure online summary of a consumer’s key health information, including medicines, test results, immunisations and discharge summaries.

From a healthcare provider perspective, access to this information can support:

  • More informed clinical decision-making
  • Continuity of care across settings and providers
  • Reduced duplication and improved visibility of patient history

The 1800MEDICARE app makes it easier for consumers to access and engage with their My Health Record, supporting more informed conversations and shared decision-making during care.

Supporting your networks

You can support your communities by encouraging them to:

  • Use 1800MEDICARE when they are unsure what care they need
  • Download and use the 1800MEDICARE app
  • Access and engage with My Health Record
Online learning now available

A suite of short online learning modules is available on our Online Learning Portal to support both healthcare providers and the broader community to better understand and use the 1800MEDICARE app:

These modules provide practical guidance on how to use the app and support consumers to engage with it confidently.

Additional resources from the Department

Additional resources are available on the Department website to support different audiences, including:

My Health Record – Updated Legislation

Healthcare provider organisations participating in My Health Record must operate in accordance with relevant legislation, including establishing and maintaining a security and access policy.

The My Health Records Rule 2016 (the 2016 Rule) has been replaced with the My Health Records Rules 2026 (the 2026 Rules), effective 1 April 2026. Under the 2026 Rules, revised security and access policy requirements are outlined in Rules 21 and 43. These Rules replace Rules 42 and 44 of the 2016 Rule. While the core requirements remain largely consistent, several key changes have been introduced. This includes changes to requirements concerning user account management, training and security measures, and a new requirement to include processes for responding to My Health Record data breaches. In addition to the policy itself, organisations must keep records showing how the policy has been applied. Retention periods for these records are outlined in Rule 45 of the 2026 Rules.

Organisations registered with the My Health Record system before 1 April 2026, must update their security and access policy by 1 October 2026, in line with the 2026 Rules. Organisations registering for My Health Record from 1 April 2026, must develop a security and access policy in accordance with the 2026 Rules.

It is recommended that all organisations review the 2026 Rules to ensure their security and access policy complies with applicable requirements. Information to assist organisations in updating their policy in accordance with the new requirements can be found on the Australian Digital Health Agency’s website, My Health Record participation obligations.

MyMedicare Updated Guidelines and Resources

Please be advised that the MyMedicare Registration Form and Program Guidelines have been updated and are available on the Department of Health, Disability and Ageing (DHDA) website. Services Australia systems have also been updated to align with the revised registration form and requirements.

What’s been updated?
  • MyMedicare Program Guidelines - to improve clarity of eligibility, consent arrangements and exemption pathways.
  • MyMedicare Registration Form - to align with updated guidelines, including revised exemption categories and a new extenuating circumstances option.
  • MyMedicare DL brochure - to reflect current program settings and patient information.
  • Practice posters - to support awareness and patient engagement.  
What practices need to know
  • When registering patients, ensure the correct exemption pathway is selected on the MyMedicare Registration Form or recorded in the HPOS system (including applying updated exemption categories).
  • Completed registration forms must be retained by the practice in the patient’s clinical record and must not be sent to Services Australia or the Department.
  • Use updated patient-facing resources (brochures and posters) to support conversations about MyMedicare registration. 
Resources

All resources can be found on the Department website.
Useful Links:

If you have any further questions, please email [email protected].

Modernised Assignment of Medicare Benefits for Bulk Billed Services - 1 July 2026

The Australian Government and Department of Health, Disability and Ageing have listened to concerns raised by stakeholders about the amended Medicare assignment of benefit legislative requirements that will take effect on 1 July 2026.  While there will be greater flexibility in how health providers can obtain patient consent for bulk billed services, the department recognizes this is a significant change for many.   

In response, regulatory amendments will be made to support a 12-month transition period. This includes enabling verbal assignment of benefit for all bulk billed patients, in all settings. These regulatory amendments are being progressed as a priority. The department will also use the 12-month transition period to explore other regulatory and legislative options to further reduce the administrative burden on both GP practices and patients while ensuring the integrity of Medicare is maintained.  

Providers and software vendors that have already prepared or are preparing for the new arrangements, including through digital solutions, should continue that work. The department recognizes the substantial efforts by those who are working towards implementation. In addition, regulatory amendments have been progressed that would reduce administrative burden for bulk billing GP services through the introduction of an ‘enduring’ assignment of benefit option for eligible patients. This means that from 1 July 2026, patients registered with MyMedicare, residents of aged care homes, and patients of ACCHOs and AMSs will be able to make an enduring assignment of benefit for ongoing GP bulk billed services, either directly or through a person acting on their behalf.   

  • A patient registered with MyMedicare will be able to make one enduring agreement to receive services from all general practitioners at their MyMedicare practice, if offered. 
  • A patient of an ACCHO or AMS will be able to make an enduring agreement with the ACCHO or AMS, and they will be able to have multiple agreements with multiple ACCHS or AMS. 
  • A patient living in a residential aged care home will be able to make multiple enduring agreements with different practitioners. 

The department is regularly updating its frequently asked questions (FAQs) which clarify the Assignment of Benefit changes, including what the changes mean practically. These will be updated to reflect the enduring agreements and how these can be established.  

It is important to note that none of these changes impact the new requirements for simplified billing arrangements. The legislative requirements that start from 1 July 2026 for privately insured services claimed as part of hospital and hospital substitute treatment will remain unchanged. 

The department will continue to work with stakeholders regarding the changes outlined above. Once these regulatory changes are finalised, the compliance approach will be consistent with the department health provider compliance strategy. The department will prioritise prevention and education as practitioners work towards adopting new assignment of benefit requirements within a risk-based approach to its’ ongoing compliance efforts.  The department appreciates practitioners’ ongoing dedication to compliance and welcomes your suggestions and questions regarding these changes. 

If you would like to provide feedback or ask further questions, please contact the Australian Government Department of Health, Disability and Ageing on [email protected].

Supporting healthcare providers with new Healthcare Identifiers education resources

Healthcare identifiers underpin many national digital health systems, yet information about how to access and use the Healthcare Identifiers (HI) and the HI Service has often been spread across multiple sources.

To make this easier, the Agency has released the Digital Health Foundation Series to support healthcare providers, organisations and software partners with clear, consistent and practical information.

The Digital Health Foundation Series are a set of short, practical videos that help healthcare providers understand healthcare identifiers, connect to the HI Service, and register for My Health Record and electronic prescribing. 

These audience friendly videos make it easier to understand and complete key processes by providing step-by-step guidance in a format that is quick to absorb and simple to use. They directly support providers to:

  • understand what healthcare identifiers are and why they matter
  • connect to the HI Service
  • complete registration for My Health Record and electronic prescribing

By delivering clear, accessible education, the Digital Health Foundation Series reduces complexity, builds confidence and helps providers see how the HI Service fits within the broader national digital health ecosystem.

The videos can be found on the Digital Health Healthcare Identifiers webpage, which also provides a single point of reference for healthcare identifiers and the HI Service. It brings together trusted guidance in one central location. Explore the resources and share them with your networks to support confidence and consistency across the digital health system.

Initial Referral Assessment (IAR)

The Initial Assessment and Referral (IAR) Guidance and the IAR Decision Support Tool (IAR-DST) were developed to create a nationally consistent framework for conducting initial mental health assessments. They assist general practitioners and other healthcare professionals in identifying and recommending the most appropriate level of care for individuals seeking mental health support.

Please refer to National Training Workshop Schedule for sessions in July 2026.

Bowel Cancer Screening and Cervical Self Collect Program

The GoShare Bowel Screening and Cervical Self-Collection Program is now open to practices wishing to support and promote the importance of screening for their patients. Videos featuring lived-experience community members and health professionals, along with information bundles, are distributed to patients via SMS. Comprehensive training is also provided to practice staff to help identify and send information to the following patient cohorts:

  • Bowel Screening 50+
  • Bowel Screening 45-49 incorporating the 45-49 Health Assessment
  • Bowel Screening 715
  • Cervical Screening

Additional resources include staff explainers and waiting room posters, which are attached. A video is also available for display on waiting room televisions. This activity is fully funded by Country SA PHN, including the SMS messages.

Please see the expression of interest form

Ebola Disease Outbreak caused by the Bundibugyo virus in DRC and Uganda

On the 17 May 2026, the Director-General of the World Health Organization determined that the ongoing outbreak of Ebola disease caused by Bundibugyo virus (BVD) in the Democratic Republic of the Congo (DRC) and Uganda constitutes a Public Health Emergency of International Concern (PHEIC) under the International Health Regulations (2005).

Although this outbreak currently presents a low risk to Australia, healthcare workers should remain vigilant for the signs and symptoms of Ebola and request travel history from anyone presenting with symptoms.

Symptoms usually start suddenly and can get worse over time. Early symptoms include:

  • fever
  • severe headache
  • muscle pains
  • weakness
  • sore throat.

This is followed by:

  • vomiting
  • diarrhoea
  • abdominal pain rash.

Later stages can involve bleeding, including:

  • blood in vomit and stools
  • bleeding from the nose, gums, eyes or vagina.

 If you suspect your patient has Ebola disease:

  • Isolate the patient and restrict entry to the isolation room.
  • Obtain a full travel and exposure history, including symptoms, illness onset, travel dates and travel activities/locations.
  • Urgently notify your local public health unit by phone, wherever possible, before collecting any pathology specimens or undertaking any invasive procedures. They can provide further advice on risk assessment and public health management.
  • If you are in a hospital, immediately notify the infection control service and the hospital executive for your hospital and follow their directions.

The Australian Centre for Disease Control has published guidance for frontline health professionals on Ebola disease:

For more information contact the Department of Health, Disability and Ageing’s Border Health Section at [email protected].

CDM Plus Corporate Membership

Country SA PHN is still offering free CDM Plus corporate membership for our general practices. If you’re interested in accessing downloadable resources like billing sheets, templates, quality improvement planner, scan the QR code in the CDM plus flyer.

Workforce Incentive Program – Practice Stream

Practice Stream (WIP-PS) provides financial incentives directly to general practices to support multidisciplinary team-based care involving a variety of health professionals, including nurses, midwives, allied health professionals, and Aboriginal and Torres Strait Islander People health practitioners and workers.

To explore the program further or to start the application process, view these resources:

Image credit: 1800MEDICARE