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Mental Health and AOD - December 2025

Country SA PHN Newsletter December 2025

This month we take a look at Medical Mental Health Check In, a new digital early intervention service for people requiring mental health support and the Alcohol and Other Drugs Community Consultation.

Medicare Mental Health Check In will deliver free early intervention from next year

The Australian Government are establishing a new digital early intervention service, ‘Medicare Mental Health Check In’ to provide free low-intensity cognitive behavioural therapy (LiCBT) to people at risk of or experiencing mild mental ill-health or distress, aged 16 years and above.

Medicare Mental Health Check In will provide:

  • Digital access
  • Guided mental health support
  • No cost services
  • Easy access via referral from the Medicare Mental Health phone service

From 1 January 2026, you will be able to visit the Medicare Mental Health Check In website for more information or visit Country SA PHN’s website to view:

In preparation to prepare for this new digital early intervention service, Regional Access (1300 032 186) will cease operations on 18 December 2025. During this transition phase of the early intervention services, Regional Access will provide redirection to the Medicare Mental Health phone service in country South Australia, ensuring people can find support via the Medicare Mental Health network.  

Medicare Mental Health is a free confidential mental health, social and emotional wellbeing service and is available for anyone in Australia. They can help you find the care that supports your needs and goals, help if you are concerned about someone you care about, and  contact local mental health supports, either over the phone or online.

To access support in your region, make a free call on 1800 595 212 (Monday to Friday 8:30-5:00, excluding public holidays) or visit the Medicare Mental Health website.

When you contact Medicare Mental Health, the team can provide:

  • Immediate help to reduce distress
  • Support to improve your sense of wellbeing
  • Assistance to navigate through stress and concerns
  • Help to connect you with ongoing mental health support
  • Information on referral pathways and/or support for someone you care about.

For help in a mental health emergency call the 24/7 Emergency Triage and Liaison Service on 13 14 65.

Alcohol and Other Drugs Community Consultation

During March to June 2025, an extensive stakeholder and community consultation was undertaken in regional South Australia. The purpose of the consultation was to capture communities’ views regarding whether current alcohol and other drugs services meet the needs and preferences of the community, and to identify gaps, barriers and enablers for people to seek help for their alcohol and other drug use.

A total of 355 people took part in the consultation by either completing an online survey or participating in a focus group in: Berri, Ceduna, Mount Barker, Mounty Gambier, Port Augusta or Port Pirie. The consultation revealed that although current alcohol and other drug services in country South Australia are having a positive impact on people accessing services and their communities, some opportunities for improvement were identified. These include:

  • More community-based groups established to support people who use alcohol and other drugs
  • Provide innovative models like home detoxification, after hours appointments, outreach services and improved transport options
  • Co-locate services (alcohol and other drugs, mental health, housing, justice services)
  • Streamline funding arrangements and referral pathways
  • Provide clearer service navigation channels (e.g. a dedicated person to help guide a person through the system)
  • Increase the number of qualified alcohol and other drug professionals
  • Implement education and awareness initiatives to reduce stigma and encourage help-seeking behaviour

More information about the consultation is available on the Country SA PHN website.

Published on: December 11, 2025

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