GoShare Plus is a ‘next generation’ SMS recall and reminder tool that brings together CAT4’s health analytics capability with GoShare’s extensive content library.

It enables Practice staff to send engaging health resources to patient lists based on search/filter or reporting criteria.

What are the benefits to GPs and practices?

Enables efficient and measurable sharing of health resources tailored to patients’ information needs
Increase patient understanding and motivation to participate in preventative health campaigns and quality improvement activities
Provides a recall and reminder message via SMS with no cost to the practice
The digital content bundles aim to improve patient self-management behaviours and to empower people to play a more active role in their healthcare

How does GoShare work?

Click here to see how GoShare Plus works.

Examples of GoShare activities

QIM 1 Hba1c Recall
QIM 4,5,6 Flu Vaccination Recall
QIM 8 CV Risk Assessment
QIM 9 Cervical Cancer Screening
QIM 10 Diabetes Blood Pressure
Diabetes information/Recall
COVID 19 Vaccination 75+
Bowel Cancer Screening
Breast Cancer Screening
75+ Health Assessment
45-49 Health Assessment
Home Medicines Review Recall
Heart Health Check Recall
Shingles Recall
Pneumococcal Vaccine Recall
GPMP/TCA Recall
Item 715 Health Assessment

Current Country SA PHN GoShare activities

Shingles recall
Diabetes
Pneumococcal recall
Healthy Lifestyle Program
Covid Immunisation targeting Aboriginal and Torres Strait Islander people
Palliative Care for Aboriginal and Torres Strait Islander people
Cancer Screening
Reminders and recalls for chronic disease
Quality Improvement (QI) activities supporting Practice Incentive Payments (PIP) and Accreditation support

Healthy Lifestyle Program

The aim of the GoShare “Healthy Lifestyle Program” is to deliver an efficient, targeted, measurable, and culturally appropriate approach to the provision of health and wellbeing information – including a focus on pregnancy and chronic disease.

This targeted approach provides consumers with self-management support, empowering them to play a more active role in their own health.

Educational video messages from subject matter experts and community role models are sent directly to the consumer’s mobile phone from their primary health care provider.

As a two-pronged approach, Country SA PHN are providing upskilling to GPs and Health Professionals from Dr Zali Yager to support them with positive messaging.

Healthy Lifestyle YouTube Messaging

Testimonials

Feedback from General Practitioners

“Lifestyle medicine is the key to so many of our chronic disease and cancer prevention and management. I’d be keen to pursue things in this area”.

“I am really interested in your Healthy Lifestyle funded program and was hoping that I could organize to either meet or have a zoom meeting regarding this. I am one of the doctors at our practice and would like to learn more about how we could use your program.”

“We found the program so encouraging we have sent it all our patients not just the pregnant and chronic disease patients”

“We have found GoShare easy to use. Their support and instructions are fantastic, and it has enabled us to be proactive with health information rather than reactive. With some additional doctors and available appointments, it has been great to use to utilize the appointment availability”

Feedback from Allied Health Professionals

"We provide physiotherapy services in four towns within the Limestone Coast region and would love to refer our patients to this program”

“Can we please use the YouTube video in our waiting room to encourage patients to be proactive with their health?”

Feedback from Consumers

“Very powerful messaging”

“The advice from the health professionals was very positive and encouraging”

“I thought Lachlan’s advice was great”

Board of Directors

Executive Office

Chief Executive Officer
Chief Operating Officer
Manager Special Projects
Manager Media and Communications
Communications Officer

Commissioning

Executive Manager Commissioning
Senior Manager Commissioning
Contract & Performance Managers
Contracts & Compliance Officers

Performance, Quality
& Information Systems

Executive Manager Performance, Quality & Information Systems
Manager Information Systems
Business Intelligence Developer
Health Data & Analytics Officers
IT Support Officers

Health System Integration & Innovation

Executive Manager Health System Integration and Innovation
Senior Manager Health System Integration and Innovation
Population Health Lead
Outcome Design Manager
HealthPathways Clinical Coordinators
Primary Care Development Officer

Corporate Services

Manager of Business
Human Resources Administrator
Finance Officer
Payroll/Accounts Officer
Accountant
Corporate Services Officer

Strategic Engagement

Executive Manager Strategic Engagement
Senior Manager Strategic Engagement
Manager Primary Care & Digital Support
Manager Community Collaborations
Rural Health Innovation Fund Coordinator
Program Lead Aged Care Integration
Program Lead Care Finder
Primary Care Support Officers
Palliative Care Project Officer
Aged Care Support Officer

Mental Health & AOD Strategy

Executive Manager Mental Health and AOD Strategy
Senior Manager Mental Health & AOD
Project Managers Mental Health & AOD

National initiative from the Department of Health

IAR-DST aims to build a common language relating to mental health services or treatments an individual might require

Initial Assessment and Referral (IAR) Snapshot

What is the IAR-DST?

The Initial Assessment and Referral (IAR) Guidance and the IAR Decision Support Tool (IAR-DST) were developed to create a nationally consistent framework for conducting initial mental health assessments. They assist general practitioners and other healthcare professionals in identifying and recommending the most appropriate level of care for individuals seeking mental health support.

These tools are an initiative of the Australian Government Department of Health, Disability and Ageing, drawing on a range of sources, including Australian and international research evidence, as well as guidance from leading experts in the field.

Training Options

1. Online Live Workshop - The workshop will be facilitated by an experienced IAR Training and Support Officer (TSO) from the National TSO Network.

Component 1: Foundations

Introduction to the IAR and its development
Overview of stepped care in Australia
Orientation to IAR domains, levels of care, and the Decision Support Tool

Component 2: Interactive Practical Application

Application of the IAR-DST using a consumer scenario
Clinical judgement and supported decision-making in practice

2. e-Learning Module

A self-paced elearning module is available for suitably qualified and experienced health professionals involved in mental health assessment and/or treatment. This flexible online format allows health professionals, intake interviewers, and care navigators including non-clinical staff to complete the training at a time and place that suits their operational needs. To learn more about how the module works, please view the Video

This activity is approved by the Royal Australian College of General Practitioners and the Australian College of Rural and Remote Medicine. A certificate of attendance will be provided for participants to self-report eligible hours.

CPD Accreditation

This is an approved CPD activity with both:

Royal Australian College of General Practitioners (RACGP)
Australian College of Rural and Remote Medicine (ACRRM)

A certificate of attendance will be issued to enable participants to self-report CPD hours in accordance with college requirements.

Please contact [email protected] if you’re interested to know more about the online workshop.

Benefits of the IAR-DST

1. Consistent and transparent referrals
The IAR-DST provides a standardised framework for referrers to communicate assessment and referral information consistently, and articulate treatment needs using a language commonly understood across the sector. Widespread use of the IAR-DST improves awareness and transparency of how decisions about the appropriateness of referrals are made.

2. Improved patient outcomes
Effective communication of a consumer’s circumstances will ensure that they are matched to the most appropriate service for their needs, minimise the risks and liabilities associated with under-estimating a person’s treatment needs. Moreover, this can reduce frustration and save time in managing rejected referrals, meaning more patients receive the right care at the right time.

3. Supported decision making
Referrers can use the tool to guide the discussion about treatment options with consumers, with the flexibility to adjust treatment needs in response to changes in their circumstances Studies have shown that when consumers are involved in the decision process, they are empowered and more likely to adhere to care.

4. Streamlined referral process
Integration of the IAR-DST within existing primary systems and mapping of available services to each level of care will streamline decision-making processes and reduce overall administrative load

How IAR Works

Eight holistic domains

The IAR-DST is used to alongside a usual mental health assessment to gather information from the consumer. The tool considers 8 holistic domains that are important for referral decision making in mental health, including:

Symptom Severity and Distress
Risk of Harm
Functioning
Impact of Co-Existing Conditions
Treatment and Recovery History
Social and Environmental Stressors
Family and Other Support
Engagement and Motivation

Initial Assessment and Referral Decision Support Tool

Access the Initial Assessment and Referral Decision Support Tool

Website

Why GPs are important in mental health

For most Australians, a general practice is the first port of call when they access Australian’s healthcare system, and their general practitioner (GP) is usually the first person they consult about their mental health care. In 2020-21, almost 13% of Australians aged 16-85 saw a GP for their mental health. In 2019-20, approximately 30% of Medicare-subsidised services specific to mental health were provided by GPs.

In a recent report, GPs reported – for the sixth consecutive year- that psychological conditions (including sleep disturbance and depression) were the most commonly reported reasons for patient presentations. This is why GPs would benefit from skills and knowledge to identify and address patient’s mental health needs.

Frequently Asked Questions

Question	Answer
What is IAR-DST?	The Initial Assessment and Referral (IAR) is an initiative by the Department of Health on establishing effective systems for the initial assessment and referral of individuals presenting with mental health conditions in primary health care settings. You can view the Guidance of this initiative here. The IAR Decision Support Tool (IAR-DST or DST) is a decision support aid to assist clinicians in matching a person's mental health treatment needs with the right level of service intensity, which you can view here: https://iar-dst.online/#/
How long does the IAR-DST take to complete?	Following a comprehensive mental health assessment, filling out the IAR-DST takes approximately 2-3 minutes for frequent users and 5-10 minutes for infrequent users.
Who can do the training?	We welcome everyone from the mental health workforce to attend the training and learn about IAR. Specific guidance on which clinician groups should complete the initial assessment and how to engage peer workers, youth workers, and workers trained in the delivery of low intensity services to undertake components of the initial assessment is outlined on page 20 of the Guidance, which can be found here.