news

Flexible Funding

A national priority

Flexible funding enables Country SA PHN to commission services in response to the identified national priority of Aboriginal and Torres Strait Islander Health.


The range of services being commissioned by the Country SA PHN include:

  • Chronic Disease Management Services
  • Workforce Support and Capacity Building
  • Ngangkari Services
  • Health Navigation

Chronic Disease Management

Holistic management

Funding has been provided to some Aboriginal Community Controlled Health Organisations to deliver a more holistic Chronic Disease Management (CDM) program within their communities.

The funding provides increased access to Allied Health Professionals and Specialist Services, additional staff to existing CDM teams to assist in the coordination of health services in chronic conditions and training and development of staff in these areas, as well as Ngangkari Services.

Service Providers include:

  • Yadu Health Aboriginal Corporation
  • Oak Valley Health Service
  • Tullawon Health Service Inc.
  • Umoona Tjutagku Health Service Aboriginal Corporation
  • Moorundi Aboriginal Community Controlled Health Service Inc.

Workforce Support

Increasing the quality of health care services

Contact our Team

Workforce Support and Capacity Building funding is available to Aboriginal primary health care providers inclusive of Integrated Team Care Providers. Activities aim to:

  • Increase the participation of Aboriginal primary health care providers in professional development, inclusive of Integrated Team Care service providers
  • Increase access to culturally safe, comprehensive, and coordinated care
  • Increase capacity to provide quality services.
  • Enable best practice approach to delivery of care

Services who receive Workforce Support and Capacity Building funding change as according to the organisations communicated needs.

For more information go to our Digital Health and Practice Support pages.

Service providers
  • Bamagee Aboriginal Corporation
  • FocusOne Health
  • Pika Wiya Health Service Aboriginal Corporation
  • Port Lincoln Aboriginal Health Service
  • Sonder
  • Umoona Tjutagku Health Service Aboriginal Corporation


Ngangkari Services

Supporting Aboriginal and Torres Strait Islander understandings of health

A holistic health framework

The activity aims to support Aboriginal and Torres Strait Islander understandings of health and the complex interplay between cultural, spiritual, physical, social and emotional health. This is targeted at Aboriginal Community Controlled Health Organisations (ACCHOs) to provide Ngangkari Services as part of a holistic health framework. It is to support the clinical activities undertaken and can serve to improve participation and engagement in lifestyle programs and education that needs to be undertaken.

Service providers

  • Aboriginal Sobriety Group Inc.
  • Moorundi Aboriginal Community Controlled Health Service Inc.
  • Port Lincoln Aboriginal Health Service Inc.
  • Pangula Mannamurna Inc.
  • Yadu Health Aboriginal Corporation

Other funded services

Service providers who have access to these services via other funding areas include:

  • Yadu Health Aboriginal Corporation
  • Oak Valley Health Service
  • Tullawon Health Service Inc.
  • Umoona Tjutagku Health Service Aboriginal Corporation
  • Moorundi Aboriginal Community Controlled Health Service Inc.

Mental Health, Alcohol & Other Drugs

Supporting the Aboriginal community

Aboriginal Mental Health Services

Aboriginal and Torres Strait Islander mental health services provide access to effective high-quality health care services in regional, rural and remote locations. This includes through Aboriginal Community Controlled Health Organisations (ACCHOs), wherever possible and appropriate, as well as through mainstream services delivering culturally appropriate primary health care.

This program enables Aboriginal and Torres Strait Islander people access to mental health services that are joined up, integrated, culturally appropriate and safe, and designed to holistically meet the mental health and healing needs of Aboriginal and Torres Strait Islander people at the local level.

Read More

Service providers

  • Aboriginal Sobriety Group Inc. (Riverland)
  • Moorundi Aboriginal Community Controlled Health Service Inc. (Murray Mallee)
  • Nganampa Health Council (APY Lands)
  • Pangula Mannamurna Inc. (South East)
  • Umoona Tjutagku Health Service Aboriginal Corporation (After-Hours – Coober Pedy)

Aboriginal Mental Health and AOD

Aboriginal and Torres Strait Islander mental health and AOD programs are designed to better support substance abuse services to identify and treat coinciding mental illness and substance abuse disorders (including those involving methamphetamine or ‘ice’) by greater service integration.

The program ensures culturally appropriate use of triage systems and processes to identify clients with mental illness and substance abuse disorders and where clients present with co-morbidities to integrated and coordinated care across these services.

Service providers
  • Aboriginal Drug & Alcohol Council SA
  • Aboriginal Sobriety Group Inc.
  • Life without Barriers
  • Moorundi Aboriginal Community Controlled Health Service Inc. (Murray Mallee)
  • Pangula Mannamurna Inc. (South East)
  • Umoona Tjutagku Health Service Aboriginal Corporation (After-Hours – Coober Pedy)

Health navigation

Improving patient service navigation

The aim of the activity is to improve patient pathways of Aboriginal and Torres Strait Islander people in systematic discharge, referral and follow-up between hospital and primary health care services.

The objective of the activity is to develop a sustainable platform which identifies and addresses barriers to Aboriginal patient navigation through primary, secondary and tertiary health services.

Resources & Useful Links

Need support? Contact our Team

Contact Us
MBS Items

There is a list of MBS Items available for Aboriginal Community Controlled Health Organisations and Primary Health Care Providers who deliver services to Aboriginal and Torre Strait Islander people from the Department of HealthMBS Online also provides information on specific MBS items.

Online learning resources are also available:

Cultural Awareness Training

Cultural Awareness Training is available through your local service providers delivering the ITC program. Please contact your local provider to access this assistance.

Ways to improve culturally safe services and quality care

There are some things that can your Practice can do to start moving your Practice to one that is culturally responsive to Aboriginal and Torres Strait Islander patient needs which have been completed by the Australian Commission on Safety and Quality in Health Care.

Australian Commission on Safety and Quality in Health Care

The Australian Commission on Safety and Quality in Health Care will be updating the standards required of health care providers in 2018. In these standards, Improving Care for Aboriginal and Torres Strait Islander People will be undertaken and will affect accreditation processes in the future. For more information please go to Improving care for Aboriginal and Torres Strait Islander People.

Overview: Guide to better care for Aboriginal and Torres Strait Islander Consumers (Word 503KB)

Asking the Question Resources

As the first step in providing culturally safe care that is tailored to the needs of patients, you first must know whether your patients identify as being of Aboriginal and Torres Strait Islander origin. You cannot tailor care if you do not know. To do this, there are resources dedicated to assist this process. The question must be asked in the exact same manner every single time and there are different ways that it could be implemented.  The strategies which are more suitable are largely dependent on your local area and your own practice context.

Indigenous Health Project Officers in your region, can assist you with Quality Improvement cycles in identification as well as providing you with local strategies that are the most appropriate.

Aboriginal and Torres Strait Islander Clinical Care

Health Pathways South Australia is an online portal that provides general practitioners and other health professionals with easy access to comprehensive, evidence-based assessment, management, and localised referral resources for specific health conditions. HealthPathways is both a model of working; bringing together clinicians across the health care sectors to co-develop pathways, and a tangible product in the form of an online health information portal.

There are clinical care pathways that are different for Aboriginal and Torres Strait Islander people across a range of health topics. Some of these are currently located in Health Pathways South Australia and are localised to the South Australian context. Different aspects to management and referral pathways are highlighted with Aboriginal and Torres Strait Islander flags.

Aboriginal and Torres Strait Islander Health Specific Resources

The Australian Indigenous HealthInfoNet is a specific Website that delivers Aboriginal and Torres Strait Islander specific health information and resources across Australia to support practice in the delivery of care for Aboriginal and Torres Strait Islander peoples. It is extensive.

It contains many resources that cover a range of topics either specific to the Aboriginal and Torres Strait Islander context in South Australia, across other jurisdictions or nationally. If using resources that are either national or from other jurisdictions, please check with Indigenous Health Project Officers regarding local relevance of these resources.

Acute Rheumatic Fever and Rheumatic Heart Disease

Aboriginal and Torres Strait Islander populations, and migrant groups from developing countries, have a higher prevalence of ARF and RHD compared to the general Australian population. ARF and RHD are notifiable under the South Australian Public Health Act 2011. For more information about the State-wide RHD Control Program, please see the SA Health website New Australian Guidelines were released in February 2020 and are available from the RHDAustralia website along with a diagnosis calculator app and accredited E-learning modules.

Diabetes Resources

There are a range of resources available to support the provision of Diabetes care for Aboriginal and Torres Strait Islander people.

There is a current project to deliver South Australian Aboriginal specific film resources currently underway and will be included on completion.

Ear Health Resources

Ear Health is a public health issue within the Aboriginal and Torres Strait Islander population within Country South Australia. HealthPathways South Australia provides a range of relevant resources regarding Otitis Media for Aboriginal and Torres Strait Islander children.

Flexible Funding

A national priority

Flexible funding enables Country SA PHN to commission services in response to the identified national priority of Aboriginal and Torres Strait Islander Health.


The range of services being commissioned by the Country SA PHN include:

  • Chronic Disease Management Services
  • Workforce Support and Capacity Building
  • Ngangkari Services
  • Health Navigation

Chronic Disease Management

Holistic management

Funding has been provided to some Aboriginal Community Controlled Health Organisations to deliver a more holistic Chronic Disease Management (CDM) program within their communities.

The funding provides increased access to Allied Health Professionals and Specialist Services, additional staff to existing CDM teams to assist in the coordination of health services in chronic conditions and training and development of staff in these areas, as well as Ngangkari Services.

Service Providers include:

  • Yadu Health Aboriginal Corporation
  • Oak Valley Health Service
  • Tullawon Health Service Inc.
  • Umoona Tjutagku Health Service Aboriginal Corporation
  • Moorundi Aboriginal Community Controlled Health Service Inc.

Workforce Support

Increasing the quality of health care services

Contact our Team

Workforce Support and Capacity Building funding is available to Aboriginal primary health care providers inclusive of Integrated Team Care Providers. Activities aim to:

  • Increase the participation of Aboriginal primary health care providers in professional development, inclusive of Integrated Team Care service providers
  • Increase access to culturally safe, comprehensive, and coordinated care
  • Increase capacity to provide quality services.
  • Enable best practice approach to delivery of care

Services who receive Workforce Support and Capacity Building funding change as according to the organisations communicated needs.

For more information go to our Digital Health and Practice Support pages

Service providers
  • Bamagee Aboriginal Corporation
  • FocusOne Health
  • Pika Wiya Health Service Aboriginal Corporation
  • Port Lincoln Aboriginal Health Service
  • Sonder
  • Umoona Tjutagku Health Service Aboriginal Corporation

Ngangkari Services

Supporting Aboriginal and Torres Strait Islander understandings of health

A holistic health framework

The activity aims to support Aboriginal and Torres Strait Islander understandings of health and the complex interplay between cultural, spiritual, physical, social and emotional health. This is targeted at Aboriginal Community Controlled Health Organisations (ACCHOs) to provide Ngangkari Services as part of a holistic health framework. It is to support the clinical activities undertaken and can serve to improve participation and engagement in lifestyle programs and education that needs to be undertaken.

Service providers

  • Aboriginal Sobriety Group Inc.
  • Moorundi Aboriginal Community Controlled Health Service Inc.
  • Port Lincoln Aboriginal Health Service Inc.
  • Pangula Mannamurna Inc.
  • Yadu Health Aboriginal Corporation

Other funded services

Service providers who have access to these services via other funding areas include:

  • Yadu Health Aboriginal Corporation
  • Oak Valley Health Service
  • Tullawon Health Service Inc.
  • Umoona Tjutagku Health Service Aboriginal Corporation
  • Moorundi Aboriginal Community Controlled Health Service Inc.

Mental Health, Alcohol & Other Drugs

Supporting the Aboriginal community

Aboriginal Mental Health Services

Aboriginal and Torres Strait Islander mental health services provide access to effective high-quality health care services in regional, rural and remote locations. This includes through Aboriginal Community Controlled Health Organisations (ACCHOs), wherever possible and appropriate, as well as through mainstream services delivering culturally appropriate primary health care.

This program enables Aboriginal and Torres Strait Islander people access to mental health services that are joined up, integrated, culturally appropriate and safe, and designed to holistically meet the mental health and healing needs of Aboriginal and Torres Strait Islander people at the local level.

Read More

Service providers

  • Aboriginal Sobriety Group Inc. (Riverland)
  • Moorundi Aboriginal Community Controlled Health Service Inc. (Murray Mallee)
  • Nganampa Health Council (APY Lands)
  • Pangula Mannamurna Inc. (South East)
  • Umoona Tjutagku Health Service Aboriginal Corporation (After-Hours – Coober Pedy)

Aboriginal Mental Health and AOD

Aboriginal and Torres Strait Islander mental health and AOD programs are designed to better support substance abuse services to identify and treat coinciding mental illness and substance abuse disorders (including those involving methamphetamine or ‘ice’) by greater service integration.

The program ensures culturally appropriate use of triage systems and processes to identify clients with mental illness and substance abuse disorders and where clients present with co-morbidities to integrated and coordinated care across these services.

Service providers
  • Aboriginal Drug & Alcohol Council SA
  • Aboriginal Sobriety Group Inc.
  • Life without Barriers
  • Moorundi Aboriginal Community Controlled Health Service Inc. (Murray Mallee)
  • Pangula Mannamurna Inc. (South East)
  • Umoona Tjutagku Health Service Aboriginal Corporation (After-Hours – Coober Pedy)

Health navigation

Improving patient service navigation

The aim of the activity is to improve patient pathways of Aboriginal and Torres Strait Islander people in systematic discharge, referral and follow-up between hospital and primary health care services.

The objective of the activity is to develop a sustainable platform which identifies and addresses barriers to Aboriginal patient navigation through primary, secondary and tertiary health services.

Resources & Useful Links

Need support? Contact our Team

Contact Us
Ear Health Resources

A National health framework

Delivering better health care to the Aboriginal Community in SA

Social and Emotional Wellbeing

The current National Aboriginal and Torres Strait Islander Health Plan 2013-2023 delivered by the Department of Health guides all health activities in Australia. This is likely to significantly change post 2023 to be in line with the reforms in the National Partnership Agreement delivered in 2020. The Implementation Plan has also been provided to assist further in the implementation of these policies.

National Strategic Framework

Aboriginal and Torres Strait Islander Peoples’ Mental Health and Social and Emotional Wellbeing 2017-2023

Download

Aboriginal Services

Supporting emotional and social wellbeing

There are multiple services for Aboriginal and Torres Strait Islander people being funded by Country SA PHN. The areas of funding include:

  • Integrated Team Care
  • Flexible Funding
  • Mental Health, Alcohol & Other Drugs Funding

Services co-designed with the Aboriginal Community Controlled Health sector have a strong basis in the Social and Emotional Wellbeing perspective, where physical health, while a key concern, is not the only concern and multiple factors affect physical health.


Chronic Disease Consortium

Improved health & wellbeing

Country SA PHN is part of the South Australian Aboriginal Chronic Disease Consortium, which was established to improve the health and wellbeing of Aboriginal South Australians by working together in the prevention and support of Aboriginal and Torres Strait Islander people with chronic diseases.

The South Australian Aboriginal Chronic Disease Consortium Road Map for Action outlines the specific activities in which the partnership is striving toward.

SA Aboriginal Chronic Disease

Visit the SA Aboriginal Chronic Disease website for more information.

Visit Site
Chronic Disease Consortium Road Map
Download PDF

CSAPHN & Professional Research Bodies

Country SA PHN works closely with the South Australian Health and Medical Research Institute in the connection between Aboriginal Health research and policy.

The Wardliparingga Aboriginal Research Theme provide invaluable information to support the strategic direction of Aboriginal health policy in country South Australia.

Country SA PHN is part of the South Australian Aboriginal Chronic Disease Consortium, which was established to improve the health and wellbeing of Aboriginal South Australians by working together in the prevention and support of Aboriginal and Torres Strait Islander people with chronic diseases.

The South Australian Aboriginal Chronic Disease Consortium Road Map for Action outlines the specific activities in which the partnership is striving toward. Aboriginal Health has a national policy framework that is delivered through the National Partnership Agreements between the Australian Government and the States and Territories of Australia. This agreement has a supporting National Aboriginal and Torres Strait Islander Health Plan 2013-2023 delivered by the Department of Health and guides all health activities in Australia.

Read More
  • Look at the implications of research and what that may mean to services on the ground.
  • Look at areas where there are known gaps
  • Look at past and present researched responses to ensure gaps within the primary health care sector being addressed accordingly.

Ensure research outcomes are applied within an Aboriginal context encompassing self-management and self-determination within a holistic health framework.

Contact

For further information on Aboriginal Health, please contact the team.

Jessica Scott

Manager - Aboriginal Health


Anthea Kemp

Assistant Manager


Flexible Funding

A national priority

Flexible funding enables Country SA PHN to commission services in response to the identified national priority of Aboriginal and Torres Strait Islander Health.


The range of services being commissioned by the Country SA PHN include:

  • Chronic Disease Management Services
  • Workforce Support and Capacity Building
  • Ngangkari Services
  • Health Navigation

Chronic Disease Management

Holistic management

Funding has been provided to some Aboriginal Community Controlled Health Organisations to deliver a more holistic Chronic Disease Management (CDM) program within their communities.

The funding provides increased access to Allied Health Professionals and Specialist Services, additional staff to existing CDM teams to assist in the coordination of health services in chronic conditions and training and development of staff in these areas, as well as Ngangkari Services.

Service Providers include:

  • Yadu Health Aboriginal Corporation
  • Oak Valley Health Service
  • Tullawon Health Service Inc.
  • Umoona Tjutagku Health Service Aboriginal Corporation
  • Moorundi Aboriginal Community Controlled Health Service Inc.

Workforce Support

Increasing the quality of health care services

Contact our Team

Workforce Support and Capacity Building funding is available to Aboriginal primary health care providers inclusive of Integrated Team Care Providers. Activities aim to:

  • Increase the participation of Aboriginal primary health care providers in professional development, inclusive of Integrated Team Care service providers
  • Increase access to culturally safe, comprehensive, and coordinated care
  • Increase capacity to provide quality services.
  • Enable best practice approach to delivery of care

Services who receive Workforce Support and Capacity Building funding change as according to the organisations communicated needs.

For more information go to our Digital Health and Practice Support pages.

Service Providers
  • Bamagee Aboriginal Corporation
  • FocusOne Health
  • Pika Wiya Health Service Aboriginal Corporation
  • Port Lincoln Aboriginal Health Service
  • Sonder
  • Umoona Tjutagku Health Service Aboriginal Corporation

Ngangkari Services

Supporting Aboriginal and Torres Strait Islander understandings of health

A holistic health framework

The activity aims to support Aboriginal and Torres Strait Islander understandings of health and the complex interplay between cultural, spiritual, physical, social and emotional health. This is targeted at Aboriginal Community Controlled Health Organisations (ACCHOs) to provide Ngangkari Services as part of a holistic health framework. It is to support the clinical activities undertaken and can serve to improve participation and engagement in lifestyle programs and education that needs to be undertaken.

Service providers

  • Aboriginal Sobriety Group Inc.
  • Moorundi Aboriginal Community Controlled Health Service Inc.
  • Port Lincoln Aboriginal Health Service Inc.
  • Pangula Mannamurna Inc.
  • Yadu Health Aboriginal Corporation

Other funded services

Service providers who have access to these services via other funding areas include:

  • Oak Valley Health Service
  • Tullawon Health Service Inc.
  • Umoona Tjutagku Health Service Aboriginal Corporation

Mental Health, Alcohol & Other Drugs

Supporting the Aboriginal community

Aboriginal Mental Health Services

Aboriginal and Torres Strait Islander mental health services provide access to effective high-quality health care services in regional, rural and remote locations. This includes through Aboriginal Community Controlled Health Organisations (ACCHOs), wherever possible and appropriate, as well as through mainstream services delivering culturally appropriate primary health care.

This program enables Aboriginal and Torres Strait Islander people access to mental health services that are joined up, integrated, culturally appropriate and safe, and designed to holistically meet the mental health and healing needs of Aboriginal and Torres Strait Islander people at the local level.

Read More

Service providers

  • Aboriginal Sobriety Group Inc. (Riverland)
  • Moorundi Aboriginal Community Controlled Health Service Inc. (Murray Mallee)
  • Nganampa Health Council (APY Lands)
  • Pangula Mannamurna Inc. (South East)
  • Umoona Tjutagku Health Service Aboriginal Corporation (After-Hours – Coober Pedy)

Aboriginal Mental Health and AOD

Aboriginal and Torres Strait Islander mental health and AOD programs are designed to better support substance abuse services to identify and treat coinciding mental illness and substance abuse disorders (including those involving methamphetamine or ‘ice’) by greater service integration.

The program ensures culturally appropriate use of triage systems and processes to identify clients with mental illness and substance abuse disorders and where clients present with co-morbidities to integrated and coordinated care across these services.

Service Providers

  • Aboriginal Drug & Alcohol Council SA
  • Aboriginal Sobriety Group Inc. (Riverland)
  • Life Without Barriers
  • Moorundi Aboriginal Community Controlled Health Service Inc. (Murray Mallee)
  • Pangula Mannamurna Inc. (South East)
  • Umoona Tjutagku Health Service Aboriginal Corporation (Coober Pedy)

Health navigation

Improving patient service navigation

The aim of the activity is to improve patient pathways of Aboriginal and Torres Strait Islander people in systematic discharge, referral and follow-up between hospital and primary health care services.

The objective of the activity is to develop a sustainable platform which identifies and addresses barriers to Aboriginal patient navigation through primary, secondary and tertiary health services.

Resources & Useful Links

Need support? Contact our Team

Contact Us
MBS Items

There is a list of MBS Items available for Aboriginal Community Controlled Health Organisations and Primary Health Care Providers who deliver services to Aboriginal and Torre Strait Islander people from the Department of Health. MBS Online also provides information on specific MBS items.

Online learning resources are also available:

Cultural Awareness Training

Cultural Awareness Training is available through your local service providers delivering the ITC program. Please contact your local provider to access this assistance.

Ways to improve culturally safe services and quality care

There are some things that can your Practice can do to start moving your Practice to one that is culturally responsive to Aboriginal and Torres Strait Islander patient needs which have been completed by the Australian Commission on Safety and Quality in Health Care.

Australian Commission on Safety and Quality in Health Care

The Australian Commission on Safety and Quality in Health Care will be updating the standards required of health care providers in 2018. In these standards, Improving Care for Aboriginal and Torres Strait Islander People will be undertaken and will affect accreditation processes in the future. For more information please go to Improving care for Aboriginal and Torres Strait Islander People.

Overview: Guide to better care for Aboriginal and Torres Strait Islander Consumers (Word 503KB)

Asking the Question Resources

As the first step in providing culturally safe care that is tailored to the needs of patients, you first must know whether your patients identify as being of Aboriginal and Torres Strait Islander origin. You cannot tailor care if you do not know. To do this, there are resources dedicated to assist this process. The question must be asked in the exact same manner every single time and there are different ways that it could be implemented.  The strategies which are more suitable are largely dependent on your local area and your own practice context.

Indigenous Health Project Officers in your region, can assist you with Quality Improvement cycles in identification as well as providing you with local strategies that are the most appropriate.

Aboriginal and Torres Strait Islander Clinical Care

Health Pathways South Australia is an online portal that provides general practitioners and other health professionals with easy access to comprehensive, evidence-based assessment, management, and localised referral resources for specific health conditions. HealthPathways is both a model of working; bringing together clinicians across the health care sectors to co-develop pathways, and a tangible product in the form of an online health information portal.

There are clinical care pathways that are different for Aboriginal and Torres Strait Islander people across a range of health topics. Some of these are currently located in Health Pathways South Australia and are localised to the South Australian context. Different aspects to management and referral pathways are highlighted with Aboriginal and Torres Strait Islander flags.

Aboriginal and Torres Strait Islander Health Specific Resources

The Australian Indigenous HealthInfoNet is a specific Website that delivers Aboriginal and Torres Strait Islander specific health information and resources across Australia to support practice in the delivery of care for Aboriginal and Torres Strait Islander peoples. It is extensive.

It contains many resources that cover a range of topics either specific to the Aboriginal and Torres Strait Islander context in South Australia, across other jurisdictions or nationally. If using resources that are either national or from other jurisdictions, please check with Indigenous Health Project Officers regarding local relevance of these resources.

Acute Rheumatic Fever and Rheumatic Heart Disease

Aboriginal and Torres Strait Islander populations, and migrant groups from developing countries, have a higher prevalence of ARF and RHD compared to the general Australian population. ARF and RHD are notifiable under the South Australian Public Health Act 2011. For more information about the State-wide RHD Control Program, please see the SA Health website New Australian Guidelines were released in February 2020 and are available from the RHDAustralia website along with a diagnosis calculator app and accredited E-learning modules.

Diabetes Resources

There are a range of resources available to support the provision of Diabetes care for Aboriginal and Torres Strait Islander people.

There is a current project to deliver South Australian Aboriginal specific film resources currently underway and will be included on completion.

Ear Health Resources

Ear Health is a public health issue within the Aboriginal and Torres Strait Islander population within Country South Australia. HealthPathways South Australia provides a range of relevant resources regarding Otitis Media for Aboriginal and Torres Strait Islander children.

A National health framework

Delivering better health care to the Aboriginal Community in SA

Social and Emotional Wellbeing

The current National Aboriginal and Torres Strait Islander Health Plan 2013-2023 delivered by the Department of Health guides all health activities in Australia. This is likely to significantly change post 2023 to be in line with the reforms in the National Partnership Agreement delivered in 2020. The Implementation Plan has also been provided to assist further in the implementation of these policies.

National Strategic Framework

Aboriginal and Torres Strait Islander Peoples’ Mental Health and Social and Emotional Wellbeing 2017-2023

Download

Aboriginal Services

Supporting emotional and social wellbeing

There are multiple services for Aboriginal and Torres Strait Islander people being funded by Country SA PHN. The areas of funding include:

  • Integrated Team Care
  • Flexible Funding
  • Mental Health, Alcohol & Other Drugs Funding

Services co-designed with the Aboriginal Community Controlled Health sector have a strong basis in the Social and Emotional Wellbeing perspective, where physical health, while a key concern, is not the only concern and multiple factors affect physical health.

Contact Us

Chronic Disease Consortium

Improved health & wellbeing

Country SA PHN is part of the South Australian Aboriginal Chronic Disease Consortium, which was established to improve the health and wellbeing of Aboriginal South Australians by working together in the prevention and support of Aboriginal and Torres Strait Islander people with chronic diseases.

The South Australian Aboriginal Chronic Disease Consortium Road Map for Action outlines the specific activities in which the partnership is striving toward.

SA Aboriginal Chronic Disease

Visit the SA Aboriginal Chronic Disease website for more information.

Visit Site
Chronic Disease Consortium Road Map
Download PDF

CSAPHN & Professional Research Bodies

Country SA PHN works closely with the South Australian Health and Medical Research Institute in the connection between Aboriginal Health research and policy.

The Wardliparingga Aboriginal Research Theme provide invaluable information to support the strategic direction of Aboriginal health policy in country South Australia.

Country SA PHN is part of the South Australian Aboriginal Chronic Disease Consortium, which was established to improve the health and wellbeing of Aboriginal South Australians by working together in the prevention and support of Aboriginal and Torres Strait Islander people with chronic diseases.

The South Australian Aboriginal Chronic Disease Consortium Road Map for Action outlines the specific activities in which the partnership is striving toward. Aboriginal Health has a national policy framework that is delivered through the National Partnership Agreements between the Australian Government and the States and Territories of Australia. This agreement has a supporting National Aboriginal and Torres Strait Islander Health Plan 2013-2023 delivered by the Department of Health and guides all health activities in Australia.

Read More
  • Look at the implications of research and what that may mean to services on the ground.
  • Look at areas where there are known gaps
  • Look at past and present researched responses to ensure gaps within the primary health care sector being addressed accordingly

Ensure research outcomes are applied within an Aboriginal context encompassing self-management and self-determination within a holistic health framework.

Contact

For further information on Aboriginal Health, please contact the team.

Jessica Scott

Manager - Aboriginal Health


Anthea Kemp

Assistant Manager


Quality improvement

Efficient, effective & coordinated health care

Improve Effectiveness

Increasing the efficiency and effectiveness of medical services for patients, particularly those at risk of poor health outcomes.

Improve Coordination

Improving coordination of care to ensure patients receive the right care, in the right place, at the right time.

The clinical audit tools

Measure ongoing improvement activities

Get Started
CAT PLUS - Clinical Audit Tool CAT 4

The Clinical Audit Tool (CAT) suite of products, comprising CAT 4 and Cleansing CAT is a data extraction tool created by Pen Computer Systems Pty Ltd.  When used effectively, CAT scrutinizes the practice’s aggregated patient information and presents it in an easy-to-understand graphical format. 

The data analysis functions can be customised to suit practice needs, filtering by demographics, conditions and medications, allowing practices to target patients with particular needs or specific health risk profiles.  CAT is compatible with the majority of clinical desktop software.

Cleansing CAT

The Cleansing CAT module allows the easy identification of critical missing patient data by providing a set of predefined reports. These reports provide data that would otherwise require multiple filter selections and recalculation.

The reports available allow for identification of: missing demographic data missing clinical / accreditation data indicated Chronic Kidney Disease where no diagnosis is recorded indicated Diabetes where no diagnosis is recorded medication review for Diabetes with elevated HbA1c indicated Mental Health where no diagnosis is recorded indicated COPD where no diagnosis is recorded indicated Osteoporosis where no diagnosis is recorded Pen CS wishes to acknowledge the ideas and commitment to continually improving primary health care provided by Judy Evans, Manager e-health, RACGP in this project.

Access to the Practice Aggregation Tool (PAT CAT)

The PAT CAT function supports the collection of data from General Practices.  This can then be aggregated by region.  General Practice will receive a login, which enables them to view their data set against their aggregated regional group and all against all of the South Australian General Practice aggregated data.

Topbar Clinical System Support Tool

The Topbar supports the individual consult with applications to identify missing data fields, prompt for MBS items and a Patient health summary overview.  There is also a waiting room application which can prompt Reception staff to complete missing demographic information.

Best Practice Disease Management

A way of measuring systematic improvement processes.

Clinical data insights

  • Availability and use of ‘clean’ data, i.e. data fit for sharing.
  • Consistent coding of clinical information and recording information in the correct places.
  • Effective implementation and maintenance of registers.
  • Proactive call and recall systems.
  • Regular monitoring, review and update of systems.
  • Encouraging a whole of practice approach to use of these systems.
  • Implementing practice wide agreements on common coding and recording.
Need some support?

For more information on our Clinical Audit Tools please contact us.

Contact Us

Frequently asked questions

Measure ongoing improvement activities

What are the benefits to my practice?

Immediate potential benefits of using these tools in your practice may include:

  1. Enhanced quality and safety
  2. Efficient management of your patient population
  3. Effective identification and monitoring of high risk patients or specific target groups
  4. Demonstration of improved patient outcomes
  5. Encouragement for pro-active health care and preventive and early intervention activities
  6. Assistance in meeting accreditation standards and practice incentive payment (PIP) requirements such as the eHealth PIP
  7. Better quality practice data (i.e. completeness of practices clinical data will be improved)
  8. Easy identification of previously unseen gaps and opportunities for improvement
  9. Ability to monitor and track change over time demonstrating systematic quality improvement initiatives within the practice Data quality tools may be most effective when used within a systematic quality improvement approach, working as an adjunct to the clinical software, from which they create clinical extracts for in-practice analysis.
How do data extraction tools work?

Data extraction tools create a data extract that represents a snapshot of your clinical data at that point in time.  Practice staff can use the data extract file at any time, without further reference to your clinical software, and it allows you to view and export (into Excel) registers or lists of identified patients.

What commitment is required by my practice?

Training
Country SA PHN staff will provide training that includes data interpretation and opportunities for improved patient outcomes.  This training may be supplied via a number of mechanisms e.g. telephone support, computer-based training or on-site.

Time and resources
To get the best out of the extraction tools we suggest at least one general practitioner, nurse or practice manager, spends some time each week or month reviewing the extracted data. This could become part of your regular practice review process and the content could be presented at staff meetings to take advantage of the availability of such data.

Quarterly data share (optional)
A de-identified data extract to be sent to Country SA PHN on a quarterly basis. This is optional and will be subject to a separate Data Sharing Agreement should you agree to participate. Access to the tools is not conditional on your participation in data sharing.

How do I send data to Country SA PHN?

CAT4 has an optional function to send de-identified encrypted data sets securely to CSAPHN, via practice-initiated FTP upload direct to Country SA PHN’s server, and can only be sent with practice consent each time this function is utilised. No data leaves the practice without the practice’s initiation, knowledge and consent.  No identified patient data leaves the practice with any of the data quality tools provided by CSAPHN.

Commonwealth Funded

Improving health & social outcomes

The Drug and Alcohol Program provides Commonwealth funding for drug and alcohol related activities and aims to achieve improved health and social outcomes for individuals, families, and communities at risk of, or currently affected by, substance misuse in Australia.

Country SA PHN commissions a diverse range of Alcohol and Other Drug (AOD) treatment services and activities across regional, rural and remote South Australia.

Chloe Oosterbroek

Project and Research Officer



Goals underpinning our services

Providing support for those at risk of substance misuse

  • Building capacity for reducing and treating illicit drug use
  • Using evidence-based models of good practice to achieve improved quality of life and reduced drug use
  • Supporting region specific, cross-sectoral, and integrated approaches to drug and alcohol treatment
  • Improving physiological, psychological and social functioning for individuals undergoing AOD treatment
  • Facilitating flexible and stepped care models tailored to individual need and stage of change
  • Promote linkages with broader health and support services, including mental health services, to better support integrated/ coordinated treatment and referral pathways to support clients with comorbid mental health disorders

  • Ensure targeted and culturally appropriate drug and alcohol treatment services for Aboriginal and Torres Strait Islander people which link to broader Indigenous health services; and
  • Promote quality improvement approaches and support primary health professionals and specialists through education and training.

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Funding

The Country SA PHN AOD portfolio is comprised of two funding streams

The National Ice Action Strategy

The NIAS was established in 2015 in response to increased rates of Ice use and drug related harm.

The initiative aims to reduce the prevalence of use in addition to providing early intervention and treatment options and further access to AOD services.

Non-Government Organisation treatment grants program

NGOTGP was established in 1997 as a result of the Australian Government’s commitment to improving options for those seeking treatment for their substance abuse.

The funding aims to strengthen the capacity of non-government drug and alcohol organisations to achieve improved service outcomes and to increase the prevalence of treatment opportunities.

Activity Work Plan
Download PDF

Service Providers

Helpful Links

Call one of the services below

For information about all alcohol and other drug treatment and support services in South Australia visit the websites below.

COVID-19 Updates

Find out the most up to date info on coronavirus

Country SA PHN will continue to work with the Commonwealth Department of Health and SA Health to relay relevant information to primary health care providers and provide support as required.

COVID-19 Response Team

 

Contact Us

Health Professional Updates

Delivering high quality care and safety to patients

Country SA PHN will continue to work with the Commonwealth Department of Health and SA Health to relay relevant information to primary health care providers and provide support as required.

GP Led Respiratory Clinics

Commonwealth funded respiratory clinics, supported by
Country SA PHN, have been established at six sites across country SA.

The Australian Government has established GP Led Respiratory Clinics around the country to support the assessment, testing and diagnosis of community members experiencing mild to moderate respiratory symptoms. Commonwealth funded respiratory clinics, supported by CSAPHN, are being established at six sites across country SA.

  • No referral is required
  • Community members experiencing respiratory symptoms can book online or over the phone
  • GP-led clinics provide clinical assessment and diagnosis, and provide onsite COVID-19 testing (where test criteria is met)
  • All services are provided at no cost to the patient

Find out below if there is a GP respiratory clinic in your region and how to book an appointment.

COVID-19 Vaccine

COVID-19 vaccine rollout

Priority Groups

The Australian Government is expecting approval of safe and effective COVID-19 vaccines by the end of this month, with a rollout to priority groups beginning mid-February. In addition to being able to administer the vaccine when available, healthcare professionals will also be able to receive the vaccine in the following rollout phases:

Phase 1a

  • Frontline at-risk health care workers including staff in GP respiratory clinics and COVID-19testing facilities, ambulance staff, paramedics, ICU and emergency department staff andclinical and ancillary support staff
  • Residential aged care and disability care staff
  • Residential aged care and disability care residents
  • Quarantine and border workers

Phase 1b

  • Adults over 70 years
  • All other health care workers
  • Begin to vaccinate Aboriginal and Torres Strait Islander people
  • Younger adults with an underlying medical condition, including those with a disability
  • Critical and high risk workers including defence, police, fire, emergency services and meat processing.

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More Information

More information about the approved COVID-19 vaccine approach is outlined in:

The Department of Health developed a new vaccine website this website is regularly being updated with more information as it becomes available. Information will also be available in 63 languages.

Subscribe to the COVID-19 vaccines updates to ensure you receive the latest updates available on the website.

Vaccine Eligibility Checker

COVID-19 vaccine training

The Australian College of Nursing has been appointed to lead the development of the mandatory training materials for COVID-19 immunisation providers. Healthcare professionals will not be able to administer any COVID-19 vaccines without having first completed the training modules.

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COVID SAfe Check-In

Enhance contact tracing and keep our community COVID safe

The South Australian Government is introducing COVID SAfe Check-In, to enhance contact tracing and keep our community COVID safe. If someone in South Australia tests positive to COVID-19, the COVID SAfe Check-In enables SA Health to quickly contact others who may have been exposed to the virus and stop the spread of COVID-19.

COVID SAfe Check-In is a new feature that has been added to the free mySA GOV app. Download the app from Google Play or the App Store.

If you already have the mySA GOV app, make sure you have the latest version, which may require you to download the app update.

Businesses with a COVID Safe Plan will receive a new COVID Safe Plan via email that includes a poster with a unique QR code. This should be printed and displayed in a prominent location within the business.

Read More
COVID SAfe Check-In

Download the COVID SAfe Check-In App

Visit Site

COVIDSafe App

Improve the quality of healthcare delivered to practice patients

A model for improvement

The new COVIDSafe app is completely voluntary. Downloading the app is something you can do to protect you, your family and friends and save the lives of other Australians. The more Australians connect to the COVIDSafe app, the quicker we can find the virus. Download from Apple Store or Google Play.

Google Play

Apple Store


Telehealth

Supporting practices with the implementation of telehealth

Two platforms

CSAPHN are providing access to two telehealth platforms:

  • Health Connections Video for communication between general practice, CSAPHN and SA Health providers
  • HealthDirect Video call for provider to patient telehealth services.

CSAPHN can provide support with registration, implementation and training.

Register your practice

Register your interest by contacting Country SA PHN

Register

Further Resources

Need support? Contact our Support Team

Contact Us
National Clinical Guidelines for COVID-19

World-first 'living guidelines' for Australian healthcare professionals caring for people with COVID-19 have been launched by the National COVID-19 Clinical Evidence Taskforce

Reporting COVID-19 Suspected Breaches of Quarantine and Isolation in SA

To report a suspected breach of quarantine or isolation orders, community are directed to contact:

  • SA Police on 131 444
  • Crime Stoppers on 1800 333 000 or to complete an anonymous online report at crimestopperssa.com.au
Goodbye COVID Videos

NWMPHN has launched a new series of vaccination videos in 20 languages. The “Goodbye COVID” videos feature more than 60 volunteers from culturally and linguistically diverse communities speaking in their own language on why they’re getting vaccinated.

Click here to veiw the videos.

South Australian COVID-19 Gateway

A COVID-19 Gateway, linking to relevant information on State and Federal government websites, has been established: https://www.sa.gov.au/covid-19

SA Pathology Priority Bulletins

COVID Support Lines

Call one of the services below

Please see our helpful resources below. If you still have questions, feel free to reach out to covid19@countrysaphn.com.au.

About Us

Primary Health Network for Country South Australia.

Established by the Federal Government

Country SA PHN is the primary health network covering the country regions of South Australia.

Established by the Federal Government, PHNs are now operating Australia-wide. The key objectives of the PHNs are to increase the efficiency and effectiveness of medical services for patients, particularly those at risk of poor health outcomes, and to improve the coordination of care to ensure patients receive the right care in the right place at the right time.

Goals

  • Population health planning (needs assessments/data analysis) including service gap identification
  • Health care commissioning particularly for vulnerable populations
  • Practice support services so that GPs are better placed to provide care to patients and avoid hospital
  • Supporting general practices with safety and quality
  • Assisting general practices with eHealth

National Priorities

A core set of priorities has been set at a national level by the Government, priorities include:

  • Reduced avoidable hospitalisations and emergency department presentations;
  • Improved health outcomes for people with complex chronic conditions.

National Headline Indicators

These indicators reflect government priorities:

  • Potentially preventable hospitalisations
  • Childhood immunisation rates
  • Cancer screening rates (cervical, breast, bowel)
  • Mental health treatment rates (including for children and adolescents)

Our Vision

Better health and wellbeing for all country South Australians

Our Mission

Bridge the gap of health inequity

Improving the patient ‘experience’ of the health system

Our mission is to bridge the gap of health inequity and access in rural South Australia by building a collaborative and responsive country SA health care system. We are committed to improving the patient ‘experience’ of the health system. We will;

  • Act with integrity and transparency
  • Make timely decisions of the highest ethical standard
  • Be responsive to individual, community and provider needs within local communities
  • Meet challenges with innovative and responsive solutions
  • Foster, enable and facilitate partnerships that enrich and improve rural health services, activities and systems
  • Be flexible, adaptable and responsive to continuous quality improvement and evaluation outcomes
  • Remain connected to local communities in their respective settings
  • Be held accountable by those we serve as a provider, enabler, facilitator, funder or contractor.
  • Maintain a robust and transparent governance framework, meeting the standards of the Australian Corporations Act (2001), the ASC Principles of Effective Governance and other laws and practices as they apply.

Our Region

Country SA PHN covers all of South Australia, apart from the Adelaide metropolitan area. This means Country SA PHN covers 99.8% of the State geographically and approximately 30% of SA’s total population. The Country SA PHN boundaries align with the six rural Local Health Networks (LHNs).


Documents

Documents about us

Who We Are
Download PDF
Good Governance
Download PDF
Strategic Flowchart
Download PDF

Publications

Find our popular publications below.

Reconciliation Action Plan

Closing the gap in health inequity for Aboriginal and Torres Strait Islander peoples.

View Action Plan

Annual Reports

View the latest and previous Annual Report from Country SA PHN.

View Annual Report

Activity Plans

Country SA PHN is required to develop work plans for each financial year and submit these for approval to the Department of Health.

View Activity Plans

Strategic Plan

Our strategic plan is focused on providing better value, better care, better health care outcomes.

View Strategic Plan