Page Links - Country SA PHN

Resources & Useful Links

Need support? Contact our Team

Australian Commission on Safety and Quality in Health Care

MBS Items

There is a list of MBS Items available for Aboriginal Community Controlled Health Organisations and Primary Health Care Providers who deliver services to Aboriginal and Torre Strait Islander people from the Department of Health. MBS Online also provides information on specific MBS items.

Online learning resources are also available:

Cultural Awareness Training

Cultural Awareness Training is available through your local service providers delivering the ITC program. Please contact your local provider to access this assistance.

Ways to improve culturally safe services and quality care

There are some things that can your Practice can do to start moving your Practice to one that is culturally responsive to Aboriginal and Torres Strait Islander patient needs which have been completed by the Australian Commission on Safety and Quality in Health Care.

The Australian Commission on Safety and Quality in Health Care will be updating the standards required of health care providers in 2018. In these standards, Improving Care for Aboriginal and Torres Strait Islander People will be undertaken and will affect accreditation processes in the future. For more information please go to Improving care for Aboriginal and Torres Strait Islander People.

Overview: Guide to better care for Aboriginal and Torres Strait Islander Consumers (Word 503KB)

Asking the Question Resources

As the first step in providing culturally safe care that is tailored to the needs of patients, you first must know whether your patients identify as being of Aboriginal and Torres Strait Islander origin. You cannot tailor care if you do not know. To do this, there are resources dedicated to assist this process. The question must be asked in the exact same manner every single time and there are different ways that it could be implemented. The strategies which are more suitable are largely dependent on your local area and your own practice context.

Indigenous Health Project Officers in your region, can assist you with Quality Improvement cycles in identification as well as providing you with local strategies that are the most appropriate.

Aboriginal and Torres Strait Islander Clinical Care

Health Pathways South Australia is an online portal that provides general practitioners and other health professionals with easy access to comprehensive, evidence-based assessment, management, and localised referral resources for specific health conditions. HealthPathways is both a model of working; bringing together clinicians across the health care sectors to co-develop pathways, and a tangible product in the form of an online health information portal.

There are clinical care pathways that are different for Aboriginal and Torres Strait Islander people across a range of health topics. Some of these are currently located in Health Pathways South Australia and are localised to the South Australian context. Different aspects to management and referral pathways are highlighted with Aboriginal and Torres Strait Islander flags.

Aboriginal and Torres Strait Islander Health Specific Resources

The Australian Indigenous HealthInfoNet is a specific Website that delivers Aboriginal and Torres Strait Islander specific health information and resources across Australia to support practice in the delivery of care for Aboriginal and Torres Strait Islander peoples. It is extensive.

It contains many resources that cover a range of topics either specific to the Aboriginal and Torres Strait Islander context in South Australia, across other jurisdictions or nationally. If using resources that are either national or from other jurisdictions, please check with Indigenous Health Project Officers regarding local relevance of these resources.

Acute Rheumatic Fever and Rheumatic Heart Disease

Aboriginal and Torres Strait Islander populations, and migrant groups from developing countries, have a higher prevalence of ARF and RHD compared to the general Australian population. ARF and RHD are notifiable under the South Australian Public Health Act 2011. For more information about the State-wide RHD Control Program, please see the SA Health website New Australian Guidelines were released in February 2020 and are available from the RHDAustralia website along with a diagnosis calculator app and accredited E-learning modules.

The 2020 Australian guideline for prevention, diagnosis and management of acute rheumatic fever and rheumatic heart disease (3rd edition)
e-learning (Professionally Accredited)
Smart Apps
- 2020 guideline and ARF diagnosis calculator
- Treatment Tracker
Resource library
Also available from the Menzies School of Health Research
- Clinical Audit Toolkit (CQI)

Cancer Resources

There are a range of resources that are available for Cancer, however, a few have been provided to assist with specific care for Aboriginal and Torres Strait Islander people.

Diabetes Resources

There are a range of resources available to support the provision of Diabetes care for Aboriginal and Torres Strait Islander people.

There is a current project to deliver South Australian Aboriginal specific film resources currently underway and will be included on completion.

Ear Health Resources

Ear Health is a public health issue within the Aboriginal and Torres Strait Islander population within Country South Australia. HealthPathways South Australia provides a range of relevant resources regarding Otitis Media for Aboriginal and Torres Strait Islander children.

Additional Resources

Flexible Funding

A national priority

Flexible funding enables Country SA PHN to commission services in response to the identified national priority of Aboriginal and Torres Strait Islander Health.

The range of services being commissioned by the Country SA PHN include:

Chronic Disease Management Services
Workforce Support and Capacity Building
Ngangkari Services
Health Navigation

Chronic Disease Management

Holistic management

Funding has been provided to some Aboriginal Community Controlled Health Organisations to deliver a more holistic Chronic Disease Management (CDM) program within their communities.

The funding provides increased access to Allied Health Professionals and Specialist Services, additional staff to existing CDM teams to assist in the coordination of health services in chronic conditions and training and development of staff in these areas, as well as Ngangkari Services.

Service Providers include:

Yadu Health Aboriginal Corporation
Oak Valley Health Service
Tullawon Health Service Inc.
Umoona Tjutagku Health Service Aboriginal Corporation
Moorundi Aboriginal Community Controlled Health Service Inc.

Workforce Support

Increasing the quality of health care services

Contact our Team

Workforce Support and Capacity Building funding is available to Aboriginal primary health care providers inclusive of Integrated Team Care Providers. Activities aim to:

Increase the participation of Aboriginal primary health care providers in professional development, inclusive of Integrated Team Care service providers
Increase access to culturally safe, comprehensive, and coordinated care
Increase capacity to provide quality services.
Enable best practice approach to delivery of care

Services who receive Workforce Support and Capacity Building funding change as according to the organisations communicated needs.

Ngangkari Services

Supporting Aboriginal and Torres Strait Islander understandings of health

A holistic health framework

The activity aims to support Aboriginal and Torres Strait Islander understandings of health and the complex interplay between cultural, spiritual, physical, social and emotional health. This is targeted at Aboriginal Community Controlled Health Organisations (ACCHOs) to provide Ngangkari Services as part of a holistic health framework. It is to support the clinical activities undertaken and can serve to improve participation and engagement in lifestyle programs and education that needs to be undertaken.

Service providers

Aboriginal Sobriety Group Inc.
Port Lincoln Aboriginal Health Service Inc.
Pangula Mannamurna Inc.
Yadu Health Aboriginal Corporation

Other funded services

Service providers who have access to these services via other funding areas include:

Yadu Health Aboriginal Corporation
Oak Valley Health Service
Tullawon Health Service Inc.
Umoona Tjutagku Health Service Aboriginal Corporation
Moorundi Aboriginal Community Controlled Health Service Inc.

Mental Health, Alcohol & Other Drugs

Supporting the Aboriginal community

Aboriginal Mental Health Services

Aboriginal and Torres Strait Islander mental health services provide access to effective high-quality health care services in regional, rural and remote locations. This includes through Aboriginal Community Controlled Health Organisations (ACCHOs), wherever possible and appropriate, as well as through mainstream services delivering culturally appropriate primary health care.

This program enables Aboriginal and Torres Strait Islander people access to mental health services that are joined up, integrated, culturally appropriate and safe, and designed to holistically meet the mental health and healing needs of Aboriginal and Torres Strait Islander people at the local level.

Service providers

Aboriginal Sobriety Group Inc. (Riverland)
Moorundi Aboriginal Community Controlled Health Service Inc. (Murray Mallee)
Nganampa Health Council (APY Lands)
Pangula Mannamurna Inc. (South East)
Umoona Tjutagku Health Service Aboriginal Corporation (After-Hours – Coober Pedy)

Aboriginal Mental Health and AOD

Aboriginal and Torres Strait Islander mental health and AOD programs are designed to better support substance abuse services to identify and treat coinciding mental illness and substance abuse disorders (including those involving methamphetamine or ‘ice’) by greater service integration.

The program ensures culturally appropriate use of triage systems and processes to identify clients with mental illness and substance abuse disorders and where clients present with co-morbidities to integrated and coordinated care across these services.

Service providers

Aboriginal Drug & Alcohol Council SA
Aboriginal Sobriety Group Inc.
Country and Outback Health
Life without Barriers
Pangula Mannamurna Inc. (South East)
Umoona Tjutagku Health Service Aboriginal Corporation (After-Hours – Coober Pedy)

Health navigation

Improving patient service navigation

The aim of the activity is to improve patient pathways of Aboriginal and Torres Strait Islander people in systematic discharge, referral and follow-up between hospital and primary health care services.

The objective of the activity is to develop a sustainable platform which identifies and addresses barriers to Aboriginal patient navigation through primary, secondary and tertiary health services.

Aboriginal Health Team

Country SA PHN

(08) 8565 8900

enquiries@countrysaphn.com.au

Resources & Useful Links

Need support? Contact our Team

Cancer Resources

There are a range of resources that are available for Cancer, however, a few have been provided to assist with specific care for Aboriginal and Torres Strait Islander people.

Diabetes Resources

There are a range of resources available to support the provision of Diabetes care for Aboriginal and Torres Strait Islander people.

Series of video resources, featuring members of rural and remote Aboriginal communities, to capture diabetes stories that highlight challenges and successes in managing diabetes and diabetes risks and complications.

Ear Health Resources

Care for Kids Ear Resources

Additional Resources

A National health framework

Delivering better health care to the Aboriginal Community in SA

Social and Emotional Wellbeing

The current National Aboriginal and Torres Strait Islander Health Plan 2013-2023 delivered by the Department of Health guides all health activities in Australia. This is likely to significantly change post 2023 to be in line with the reforms in the National Partnership Agreement delivered in 2020. The Implementation Plan has also been provided to assist further in the implementation of these policies.

National Strategic Framework

Aboriginal and Torres Strait Islander Peoples’ Mental Health and Social and Emotional Wellbeing 2017-2023

Download

Resources

Implementation Plans

Implementation Plan

Documents

Links

Aboriginal Services

Supporting emotional and social wellbeing

There are multiple services for Aboriginal and Torres Strait Islander people being funded by Country SA PHN. The areas of funding include:

Integrated Team Care
Flexible Funding
Mental Health, Alcohol & Other Drugs Funding

Services co-designed with the Aboriginal Community Controlled Health sector have a strong basis in the Social and Emotional Wellbeing perspective, where physical health, while a key concern, is not the only concern and multiple factors affect physical health.

Chronic Disease Consortium

Improved health & wellbeing

Country SA PHN is part of the South Australian Aboriginal Chronic Disease Consortium, which was established to improve the health and wellbeing of Aboriginal South Australians by working together in the prevention and support of Aboriginal and Torres Strait Islander people with chronic diseases.

The South Australian Aboriginal Chronic Disease Consortium Road Map for Action outlines the specific activities in which the partnership is striving toward.

SA Aboriginal Chronic Disease

Visit the SA Aboriginal Chronic Disease website for more information.

Chronic Disease Consortium Road Map

Download PDF

CSAPHN & Professional Research Bodies

Country SA PHN works closely with the South Australian Health and Medical Research Institute in the connection between Aboriginal Health research and policy.

The Wardliparingga Aboriginal Research Theme provide invaluable information to support the strategic direction of Aboriginal health policy in country South Australia.

Country SA PHN is part of the South Australian Aboriginal Chronic Disease Consortium, which was established to improve the health and wellbeing of Aboriginal South Australians by working together in the prevention and support of Aboriginal and Torres Strait Islander people with chronic diseases.

The South Australian Aboriginal Chronic Disease Consortium Road Map for Action outlines the specific activities in which the partnership is striving toward. Aboriginal Health has a national policy framework that is delivered through the National Partnership Agreements between the Australian Government and the States and Territories of Australia. This agreement has a supporting National Aboriginal and Torres Strait Islander Health Plan 2013-2023 delivered by the Department of Health and guides all health activities in Australia.

Look at the implications of research and what that may mean to services on the ground.
Look at areas where there are known gaps
Look at past and present researched responses to ensure gaps within the primary health care sector being addressed accordingly.

Ensure research outcomes are applied within an Aboriginal context encompassing self-management and self-determination within a holistic health framework.

Resources

Contact

For further information on Aboriginal Health, please contact the team.

Jessica Scott

Manager - Aboriginal Health

(08) 8565 8909

Anthea Kemp

Assistant Manager

(08) 8821 6708

Flexible Funding

A national priority

Flexible funding enables Country SA PHN to commission services in response to the identified national priority of Aboriginal and Torres Strait Islander Health.

The range of services being commissioned by the Country SA PHN include:

Chronic Disease Management Services
Workforce Support and Capacity Building
Ngangkari Services
Health Navigation

Chronic Disease Management

Holistic management

Funding has been provided to some Aboriginal Community Controlled Health Organisations to deliver a more holistic Chronic Disease Management (CDM) program within their communities.

The funding provides increased access to Allied Health Professionals and Specialist Services, additional staff to existing CDM teams to assist in the coordination of health services in chronic conditions and training and development of staff in these areas, as well as Ngangkari Services.

Service Providers include:

Yadu Health Aboriginal Corporation
Oak Valley Health Service
Tullawon Health Service Inc.
Umoona Tjutagku Health Service Aboriginal Corporation
Moorundi Aboriginal Community Controlled Health Service Inc.

Workforce Support

Increasing the quality of health care services

Contact our Team

Workforce Support and Capacity Building funding is available to Aboriginal primary health care providers inclusive of Integrated Team Care Providers. Activities aim to:

Increase the participation of Aboriginal primary health care providers in professional development, inclusive of Integrated Team Care service providers
Increase access to culturally safe, comprehensive, and coordinated care
Increase capacity to provide quality services.
Enable best practice approach to delivery of care

Services who receive Workforce Support and Capacity Building funding change as according to the organisations communicated needs.

For more information go to our Digital Health and Practice Support pages.

Service Providers

Bamagee Aboriginal Corporation
FocusOne Health
Pika Wiya Health Service Aboriginal Corporation
Port Lincoln Aboriginal Health Service
Sonder
Umoona Tjutagku Health Service Aboriginal Corporation

Ngangkari Services

Supporting Aboriginal and Torres Strait Islander understandings of health

A holistic health framework

The activity aims to support Aboriginal and Torres Strait Islander understandings of health and the complex interplay between cultural, spiritual, physical, social and emotional health. This is targeted at Aboriginal Community Controlled Health Organisations (ACCHOs) to provide Ngangkari Services as part of a holistic health framework. It is to support the clinical activities undertaken and can serve to improve participation and engagement in lifestyle programs and education that needs to be undertaken.

Service providers

Aboriginal Sobriety Group Inc.
Port Lincoln Aboriginal Health Service Inc.
Pangula Mannamurna Inc.
Yadu Health Aboriginal Corporation

Other funded services

Service providers who have access to these services via other funding areas include:

Oak Valley Health Service
Tullawon Health Service Inc.
Umoona Tjutagku Health Service Aboriginal Corporation

Mental Health, Alcohol & Other Drugs

Supporting the Aboriginal community

Aboriginal Mental Health Services

Aboriginal and Torres Strait Islander mental health services provide access to effective high-quality health care services in regional, rural and remote locations. This includes through Aboriginal Community Controlled Health Organisations (ACCHOs), wherever possible and appropriate, as well as through mainstream services delivering culturally appropriate primary health care.

This program enables Aboriginal and Torres Strait Islander people access to mental health services that are joined up, integrated, culturally appropriate and safe, and designed to holistically meet the mental health and healing needs of Aboriginal and Torres Strait Islander people at the local level.

Service providers

Aboriginal Sobriety Group Inc. (Riverland)
Moorundi Aboriginal Community Controlled Health Service Inc. (Murray Mallee)
Nganampa Health Council (APY Lands)
Pangula Mannamurna Inc. (South East)
Umoona Tjutagku Health Service Aboriginal Corporation (After-Hours – Coober Pedy)

Aboriginal Mental Health and AOD

Aboriginal and Torres Strait Islander mental health and AOD programs are designed to better support substance abuse services to identify and treat coinciding mental illness and substance abuse disorders (including those involving methamphetamine or ‘ice’) by greater service integration.

The program ensures culturally appropriate use of triage systems and processes to identify clients with mental illness and substance abuse disorders and where clients present with co-morbidities to integrated and coordinated care across these services.

Service Providers

Aboriginal Drug & Alcohol Council SA
Aboriginal Sobriety Group Inc. (Riverland)
Country and Outback Health
Life Without Barriers
Pangula Mannamurna Inc. (South East)
Sonder
Umoona Tjutagku Health Service Aboriginal Corporation

Health navigation

Improving patient service navigation

The aim of the activity is to improve patient pathways of Aboriginal and Torres Strait Islander people in systematic discharge, referral and follow-up between hospital and primary health care services.

The objective of the activity is to develop a sustainable platform which identifies and addresses barriers to Aboriginal patient navigation through primary, secondary and tertiary health services.

Aboriginal Health Team

Country SA PHN

(08) 8565 8900

Resources & Useful Links

Need support? Contact our Team

Australian Commission on Safety and Quality in Health Care

MBS Items

There is a list of MBS Items available for Aboriginal Community Controlled Health Organisations and Primary Health Care Providers who deliver services to Aboriginal and Torre Strait Islander people from the Department of Health. MBS Online also provides information on specific MBS items.

Online learning resources are also available:

Cultural Awareness Training

Cultural Awareness Training is available through your local service providers delivering the ITC program. Please contact your local provider to access this assistance.

Ways to improve culturally safe services and quality care

There are some things that can your Practice can do to start moving your Practice to one that is culturally responsive to Aboriginal and Torres Strait Islander patient needs which have been completed by the Australian Commission on Safety and Quality in Health Care.

The Australian Commission on Safety and Quality in Health Care will be updating the standards required of health care providers in 2018. In these standards, Improving Care for Aboriginal and Torres Strait Islander People will be undertaken and will affect accreditation processes in the future. For more information please go to Improving care for Aboriginal and Torres Strait Islander People.

Overview: Guide to better care for Aboriginal and Torres Strait Islander Consumers (Word 503KB)

Asking the Question Resources

As the first step in providing culturally safe care that is tailored to the needs of patients, you first must know whether your patients identify as being of Aboriginal and Torres Strait Islander origin. You cannot tailor care if you do not know. To do this, there are resources dedicated to assist this process. The question must be asked in the exact same manner every single time and there are different ways that it could be implemented. The strategies which are more suitable are largely dependent on your local area and your own practice context.

Indigenous Health Project Officers in your region, can assist you with Quality Improvement cycles in identification as well as providing you with local strategies that are the most appropriate.

Aboriginal and Torres Strait Islander Clinical Care

Health Pathways South Australia is an online portal that provides general practitioners and other health professionals with easy access to comprehensive, evidence-based assessment, management, and localised referral resources for specific health conditions. HealthPathways is both a model of working; bringing together clinicians across the health care sectors to co-develop pathways, and a tangible product in the form of an online health information portal.

There are clinical care pathways that are different for Aboriginal and Torres Strait Islander people across a range of health topics. Some of these are currently located in Health Pathways South Australia and are localised to the South Australian context. Different aspects to management and referral pathways are highlighted with Aboriginal and Torres Strait Islander flags.

Aboriginal and Torres Strait Islander Health Specific Resources

The Australian Indigenous HealthInfoNet is a specific Website that delivers Aboriginal and Torres Strait Islander specific health information and resources across Australia to support practice in the delivery of care for Aboriginal and Torres Strait Islander peoples. It is extensive.

It contains many resources that cover a range of topics either specific to the Aboriginal and Torres Strait Islander context in South Australia, across other jurisdictions or nationally. If using resources that are either national or from other jurisdictions, please check with Indigenous Health Project Officers regarding local relevance of these resources.

Acute Rheumatic Fever and Rheumatic Heart Disease

Aboriginal and Torres Strait Islander populations, and migrant groups from developing countries, have a higher prevalence of ARF and RHD compared to the general Australian population. ARF and RHD are notifiable under the South Australian Public Health Act 2011. For more information about the State-wide RHD Control Program, please see the SA Health website New Australian Guidelines were released in February 2020 and are available from the RHDAustralia website along with a diagnosis calculator app and accredited E-learning modules.

The 2020 Australian guideline for prevention, diagnosis and management of acute rheumatic fever and rheumatic heart disease (3rd edition)
e-learning (Professionally Accredited)
Smart Apps
- 2020 guideline and ARF diagnosis calculator
- Treatment Tracker
Resource library
Also available from the Menzies School of Health Research
- Clinical Audit Toolkit (CQI)

Cancer Resources

There are a range of resources that are available for Cancer, however, a few have been provided to assist with specific care for Aboriginal and Torres Strait Islander people.

Diabetes Resources

There are a range of resources available to support the provision of Diabetes care for Aboriginal and Torres Strait Islander people.

There is a current project to deliver South Australian Aboriginal specific film resources currently underway and will be included on completion.

Ear Health Resources

Ear Health is a public health issue within the Aboriginal and Torres Strait Islander population within Country South Australia. HealthPathways South Australia provides a range of relevant resources regarding Otitis Media for Aboriginal and Torres Strait Islander children.

Additional Resources

A National health framework

Delivering better health care to the Aboriginal Community in SA

Social and Emotional Wellbeing

The current National Aboriginal and Torres Strait Islander Health Plan 2013-2023 delivered by the Department of Health guides all health activities in Australia. This is likely to significantly change post 2023 to be in line with the reforms in the National Partnership Agreement delivered in 2020. The Implementation Plan has also been provided to assist further in the implementation of these policies.

National Strategic Framework

Aboriginal and Torres Strait Islander Peoples’ Mental Health and Social and Emotional Wellbeing 2017-2023

Download

Resources

Implementation Plans

Implementation Plan

Documents

Brochures

Aboriginal Services

Supporting emotional and social wellbeing

There are multiple services for Aboriginal and Torres Strait Islander people being funded by Country SA PHN. The areas of funding include:

Integrated Team Care
Flexible Funding
Mental Health, Alcohol & Other Drugs Funding

Services co-designed with the Aboriginal Community Controlled Health sector have a strong basis in the Social and Emotional Wellbeing perspective, where physical health, while a key concern, is not the only concern and multiple factors affect physical health.

Chronic Disease Consortium

Improved health & wellbeing

Country SA PHN is part of the South Australian Aboriginal Chronic Disease Consortium, which was established to improve the health and wellbeing of Aboriginal South Australians by working together in the prevention and support of Aboriginal and Torres Strait Islander people with chronic diseases.

The South Australian Aboriginal Chronic Disease Consortium Road Map for Action outlines the specific activities in which the partnership is striving toward.

SA Aboriginal Chronic Disease

Visit the SA Aboriginal Chronic Disease website for more information.

Chronic Disease Consortium Road Map

Download PDF

CSAPHN & Professional Research Bodies

Country SA PHN works closely with the South Australian Health and Medical Research Institute in the connection between Aboriginal Health research and policy.

The Wardliparingga Aboriginal Research Theme provide invaluable information to support the strategic direction of Aboriginal health policy in country South Australia.

Country SA PHN is part of the South Australian Aboriginal Chronic Disease Consortium, which was established to improve the health and wellbeing of Aboriginal South Australians by working together in the prevention and support of Aboriginal and Torres Strait Islander people with chronic diseases.

The South Australian Aboriginal Chronic Disease Consortium Road Map for Action outlines the specific activities in which the partnership is striving toward. Aboriginal Health has a national policy framework that is delivered through the National Partnership Agreements between the Australian Government and the States and Territories of Australia. This agreement has a supporting National Aboriginal and Torres Strait Islander Health Plan 2013-2023 delivered by the Department of Health and guides all health activities in Australia.

Look at the implications of research and what that may mean to services on the ground.
Look at areas where there are known gaps
Look at past and present researched responses to ensure gaps within the primary health care sector being addressed accordingly

Ensure research outcomes are applied within an Aboriginal context encompassing self-management and self-determination within a holistic health framework.

Resources

Contact

For further information on Aboriginal Health, please contact the team.

Jessica Scott

Manager - Aboriginal Health

(08) 8565 8909

Anthea Kemp

Assistant Manager

(08) 8821 6708

Quality improvement

Efficient, effective & coordinated health care

Improve Effectiveness

Increasing the efficiency and effectiveness of medical services for patients, particularly those at risk of poor health outcomes.

Improve Coordination

Improving coordination of care to ensure patients receive the right care, in the right place, at the right time.

The clinical audit tools

Measure ongoing improvement activities

Get Started

CAT PLUS - Clinical Audit Tool CAT 4

The Clinical Audit Tool (CAT) suite of products, comprising CAT 4 and Cleansing CAT is a data extraction tool created by Pen Computer Systems Pty Ltd. When used effectively, CAT scrutinizes the practice’s aggregated patient information and presents it in an easy-to-understand graphical format.

The data analysis functions can be customised to suit practice needs, filtering by demographics, conditions and medications, allowing practices to target patients with particular needs or specific health risk profiles. CAT is compatible with the majority of clinical desktop software.

Cleansing CAT

The Cleansing CAT module allows the easy identification of critical missing patient data by providing a set of predefined reports. These reports provide data that would otherwise require multiple filter selections and recalculation.

The reports available allow for identification of: missing demographic data missing clinical / accreditation data indicated Chronic Kidney Disease where no diagnosis is recorded indicated Diabetes where no diagnosis is recorded medication review for Diabetes with elevated HbA1c indicated Mental Health where no diagnosis is recorded indicated COPD where no diagnosis is recorded indicated Osteoporosis where no diagnosis is recorded Pen CS wishes to acknowledge the ideas and commitment to continually improving primary health care provided by Judy Evans, Manager e-health, RACGP in this project.

Access to the Practice Aggregation Tool (PAT CAT)

The PAT CAT function supports the collection of data from General Practices. This can then be aggregated by region. General Practice will receive a login, which enables them to view their data set against their aggregated regional group and all against all of the South Australian General Practice aggregated data.

Topbar Clinical System Support Tool

The Topbar supports the individual consult with applications to identify missing data fields, prompt for MBS items and a Patient health summary overview. There is also a waiting room application which can prompt Reception staff to complete missing demographic information.

Best Practice Disease Management

A way of measuring systematic improvement processes.

Clinical data insights

Availability and use of ‘clean’ data, i.e. data fit for sharing.
Consistent coding of clinical information and recording information in the correct places.
Effective implementation and maintenance of registers.
Proactive call and recall systems.

Regular monitoring, review and update of systems.
Encouraging a whole of practice approach to use of these systems.
Implementing practice wide agreements on common coding and recording.

Need some support?

For more information on our Clinical Audit Tools please contact us.

coosterbroek@countrysaphn.com.au

Frequently asked questions

Measure ongoing improvement activities

What are the benefits to my practice?

Immediate potential benefits of using these tools in your practice may include:

Enhanced quality and safety
Efficient management of your patient population
Effective identification and monitoring of high risk patients or specific target groups
Demonstration of improved patient outcomes
Encouragement for pro-active health care and preventive and early intervention activities
Assistance in meeting accreditation standards and practice incentive payment (PIP) requirements such as the eHealth PIP
Better quality practice data (i.e. completeness of practices clinical data will be improved)
Easy identification of previously unseen gaps and opportunities for improvement
Ability to monitor and track change over time demonstrating systematic quality improvement initiatives within the practice Data quality tools may be most effective when used within a systematic quality improvement approach, working as an adjunct to the clinical software, from which they create clinical extracts for in-practice analysis.

How do data extraction tools work?

Data extraction tools create a data extract that represents a snapshot of your clinical data at that point in time. Practice staff can use the data extract file at any time, without further reference to your clinical software, and it allows you to view and export (into Excel) registers or lists of identified patients.

What commitment is required by my practice?

Training
Country SA PHN staff will provide training that includes data interpretation and opportunities for improved patient outcomes. This training may be supplied via a number of mechanisms e.g. telephone support, computer-based training or on-site.

Time and resources
To get the best out of the extraction tools we suggest at least one general practitioner, nurse or practice manager, spends some time each week or month reviewing the extracted data. This could become part of your regular practice review process and the content could be presented at staff meetings to take advantage of the availability of such data.

Quarterly data share (optional)
A de-identified data extract to be sent to Country SA PHN on a quarterly basis. This is optional and will be subject to a separate Data Sharing Agreement should you agree to participate. Access to the tools is not conditional on your participation in data sharing.

How do I send data to Country SA PHN?

CAT4 has an optional function to send de-identified encrypted data sets securely to CSAPHN, via practice-initiated FTP upload direct to Country SA PHN’s server, and can only be sent with practice consent each time this function is utilised. No data leaves the practice without the practice’s initiation, knowledge and consent. No identified patient data leaves the practice with any of the data quality tools provided by CSAPHN.

Commonwealth Funded

Improving health & social outcomes

The Drug and Alcohol Program provides Commonwealth funding for drug and alcohol related activities and aims to achieve improved health and social outcomes for individuals, families, and communities at risk of, or currently affected by, substance misuse in Australia.

Country SA PHN commissions a diverse range of Alcohol and Other Drug (AOD) treatment services and activities across regional, rural and remote South Australia.

Chloe Oosterbroek

Project and Research Officer

08 8644 4910

Goals underpinning our services

Providing support for those at risk of substance misuse

Building capacity for reducing and treating illicit drug use
Using evidence-based models of good practice to achieve improved quality of life and reduced drug use
Supporting region specific, cross-sectoral, and integrated approaches to drug and alcohol treatment
Improving physiological, psychological and social functioning for individuals undergoing AOD treatment
Facilitating flexible and stepped care models tailored to individual need and stage of change
Promote linkages with broader health and support services, including mental health services, to better support integrated/ coordinated treatment and referral pathways to support clients with comorbid mental health disorders

Ensure targeted and culturally appropriate drug and alcohol treatment services for Aboriginal and Torres Strait Islander people which link to broader Indigenous health services; and
Promote quality improvement approaches and support primary health professionals and specialists through education and training.

Funding

The Country SA PHN AOD portfolio is comprised of two funding streams

The National Ice Action Strategy

The NIAS was established in 2015 in response to increased rates of Ice use and drug related harm.

The initiative aims to reduce the prevalence of use in addition to providing early intervention and treatment options and further access to AOD services.

Non-Government Organisation treatment grants program

NGOTGP was established in 1997 as a result of the Australian Government’s commitment to improving options for those seeking treatment for their substance abuse.

The funding aims to strengthen the capacity of non-government drug and alcohol organisations to achieve improved service outcomes and to increase the prevalence of treatment opportunities.

Activity Work Plan

Download PDF

Service Providers

Baptist Care SA - Tumbelin

Youth AOD Services

Services

School based services
Youth intensive interventions
Family coaching
Motivational Counselling
Adventure Therapy
Peer Support
Self-awareness/Education

Objective

Increase access to drug and alcohol treatment services and reduce drug related harm for individuals, families and communities targeting 13 to 18-year olds.

Limestone Coast , Barossa Hills Fleurieu and Riverland Mallee Coorong

baptistcaresa.org.au

Mission Australia

AOD Services

Services

Youth AOD services (10 -25 years)
Brief Intervention
Recovery Groups

Objective

Increase access to drug and alcohol treatment services and reduce drug related harm for individuals, families and communities

Riverland Mallee Coorong & Barossa Hills Fleurieu

missionaustralia.com.au

Umoona Tjutagku Health Service

Aboriginal AOD services

Services

Counselling Interventions
Support and upskilling
Early Intervention/prevention
Case Management

Objective

Assisting communities with an integrated package of individual client counselling, treatment and referral, staff upskilling group sessions and education, and community events.

Increase access to Alcohol and Other Drugs treatment services and reduce drug related harm for Indigenous Australians and their communities in the Outback

Eyre Far North

uths.com.au

Sonder

AOD Services

Services

Counselling Interventions
Staff training and upskilling
Care Coordination
GP education

Objective

Increase access to drug and alcohol treatment services and reduce drug related harm

Barossa Hills Fleurieu

sonder.net.au

Life Without Barriers

AOD Services

Services

Counselling Interventions
Early Intervention/prevention
Case Management

Objective

Increase access to drug and alcohol treatment services and reduce drug related harm for Indigenous Australians, and their communities

Eyre Far North

lwb.org.au

Pangula Mannamurna

Aboriginal AOD services

Services

Counselling Interventions
Comorbidity counselling
Case Management

Objective

To deliver Mental Health and Alcohol and Other Drugs prevention and treatment services to Indigenous people

Limestone Coast

pangula.org.au

West Coast Youth & Community Support

Youth AOD Services

Services

Early Intervention
Withdrawal Management
Care planning and coordination

Objective

Improve the effectiveness of drug and alcohol treatment services for individuals requiring support and treatment, by increasing coordination between various sectors and improving sector efficiency.

Eyre Far North (Port Lincoln)

wcycs.com.au

Country and Outback Health

Youth AOD Services

Services

Counselling intervention
Community education and workshops
GP education
Staff training and upskilling

Objective

Increase access to drug and alcohol rehabilitation and treatment services in the Eyre – Flinders region and York – Northern Region. Improve the effectiveness of drug and alcohol treatment services for individuals requiring support and treatment particularly for methamphetamine use, by increasing coordination between various sectors and improving sector efficiency.

Flinders Upper North and Yorke Peninsula

cobh.com.au

Aboriginal Drug & Alcohol Council SA

Aboriginal AOD Services

Services

Counselling intervention
Treatment service
Prevention and early intervention

Objective

Delivery of the Makin' Tracks Drug and Alcohol program across Rural and Remote South Australia.

Flinders Upper North and Eyre Far North

adac.org.au

Aboriginal Sobriety Group

Aboriginal AOD Services

Services

Early intervention/prevention
Treatment services
Counselling Interventions

Objective

Increase early intervention/prevention to at risk clients through access to drug and alcohol counselling within the Riverland region.

Riverland Mallee Coorong

asg.org.au

Helpful Links

Call one of the services below

For information about all alcohol and other drug treatment and support services in South Australia visit the websites below.

Know Your Options

1300 131 340

This website provides individuals, families and health professionals with a directory of services and information about treatment options and selecting a service.

SANDAS

(08) 8231 8818

South Australian Network of Drug and Alcohol Services (SANDAS)- providing independent, state-wide representation, advocacy and support for non-government organisations working in the alcohol and other drug sector

DASSA

1300 131 340

Drug and Alcohol Services South Australia (DASSA) provides statewide alcohol and other drug treatment services.

Australian Drug Foundation

1300 858 584

Australian Drug Foundation (ADF) an independent, not for profit organisation working to prevent alcohol and drug problems in communities

COVID-19 Updates

Find out the most up to date info on coronavirus

Country SA PHN will continue to work with the Commonwealth Department of Health and SA Health to relay relevant information to primary health care providers and provide support as required.

COVID-19 Response Team

Health Professional Updates

Delivering high quality care and safety to patients

Country SA PHN will continue to work with the Commonwealth Department of Health and SA Health to relay relevant information to primary health care providers and provide support as required.

Australian Department Of Health COVID-19 Updates

COVID-19 News and Media

COVID-19 Vaccine

Government of South Australia Updates

SA Health COVID-19 Information

SA Health Updates For GPs

SA Health COVID-19 Updates

CSAPHN COVID-19 Updates

If you would like to received the COVID-19 Vaccine Update please email the Communications Team at comms.support@countrysaphn.com.au

GP Led Respiratory Clinics

Commonwealth funded respiratory clinics, supported by
Country SA PHN, have been established at six sites across country SA.

The Australian Government has established GP Led Respiratory Clinics around the country to support the assessment, testing and diagnosis of community members experiencing mild to moderate respiratory symptoms. Commonwealth funded respiratory clinics, supported by CSAPHN, are being established at six sites across country SA.

No referral is required
Community members experiencing respiratory symptoms can book online or over the phone
GP-led clinics provide clinical assessment and diagnosis, and provide onsite COVID-19 testing (where test criteria is met)
All services are provided at no cost to the patient

Book Online

COVID-19 Vaccine

COVID-19 vaccine rollout

Priority Groups

The Australian Government is expecting approval of safe and effective COVID-19 vaccines by the end of this month, with a rollout to priority groups beginning mid-February. In addition to being able to administer the vaccine when available, healthcare professionals will also be able to receive the vaccine in the following rollout phases:

Phase 1a

Frontline at-risk health care workers including staff in GP respiratory clinics and COVID-19 testing facilities, ambulance staff, paramedics, ICU and emergency department staff andclinical and ancillary support staff
Residential aged care and disability care staff
Residential aged care and disability care residents
Quarantine and border workers

Phase 1b

Adults over 70 years
All other health care workers
Begin to vaccinate Aboriginal and Torres Strait Islander people
Younger adults with an underlying medical condition, including those with a disability
Critical and high risk workers including defence, police, fire, emergency services and meat processing.

More Information

More information about the approved COVID-19 vaccine approach is outlined in:

The Department of Health developed a new vaccine website this website is regularly being updated with more information as it becomes available. Information will also be available in 63 languages.

Subscribe to the COVID-19 vaccines updates to ensure you receive the latest updates available on the website.

COVID-19 vaccine training

The Australian College of Nursing has been appointed to lead the development of the mandatory training materials for COVID-19 immunisation providers. Healthcare professionals will not be able to administer any COVID-19 vaccines without having first completed the training modules.

Vaccine hesitancy: an evidence-based approach

Resources & Useful Links

Need support? Contact the COVID-19 Response Team

General

General Practice

Pharmacy

Pharmacists' support service Phone 1300 244 910
Pharmacy Society of Australia
Pharamcy Guild COVID-19 Resources
Pharmaceutical Society of Australia Resources

Aged Care

Aboriginal Health

Nurses

Support for Nurses

NM Australia's Nurse and Midwife National Support Line - phone 1800 667 877 (24/7)
Australian Health Practitioner Regulation Agency (AHPRA) - COVID-19 Updates

COVID-19 Distribution of Masks and Other PPE

Supporting COVID and Respiratory Ready General Practice with supply of masks and other PPE (Living with COVID Program)

PPE Bundle & Pulse Oximeters Eligibility and Ordering: (IMPORTANT INFORMATION, PLEASE READ CAREFULLY)

Please note that The Department of Health is offering PPE bundles to clinicians until 30 June 2022 who will be:

Working in General Practices, ACCHSs and GPRCs willing to treat COVID positive patients face-to-face,
ACCHSs and rural and remote GPs willing to treat COVID positive patients virtually and respiratory patients face-to-face, where workforce capacity is limited AND the GP is serving the community for most or all health needs.

Clinics that meet the eligibility criteria, as above, and are requesting support with PPE Bundles and Pulse Oximeters will have their information available through Healthdirect and SA Health Websites. Please note 1 bundle per eligible clinician, extra stock is not able to be provided. Please provide sizes for P2/N95, gowns and gloves.

Each clinician that is providing either of these services and requires PPE support is eligible to access 1 bundle per eligible clinician. PPE bundles that are intended to support approximately 4 weeks of COVID-19 positive patient consultations per clinical staff member. PPE requests and distributed bundles will be matched against patient caseloads and MBS applicable activity.

However, clinicians with an existing high COVID-19 caseload, or those who are in an identified COVID-19 hot spot or outbreak region, can apply for top up PPE or additional pulse oximeters, via CSAPHN as required.

The current SA Government COVID-19 care pathways means that the majority of COVID-19 positive patients are being cared for by the GPAT and CRCT. Therefore, the distribution of these PPE bundles is preparatory for seeing COVID-19 positive patients and full PPE kits should not need any restocking until your clinic is involved in care. However, it is expected that services seeing Respiratory Patients face to face will be using P2/N95’s and eye protection and will be supplied according to the guidelines.

PPE Order Form - General Practice Living with COVID Program

I acknowledge that Country SA PHN can only provide limited quantities*
- Yes
I/We are caring for COVID patients and those with respiratory symptoms face to face as a part of the Commonwealth Living with COVID program*
- Yes
I/We are caring for COVID patients and those with respiratory symptoms using telehealth only as a part of the Commonwealth Living with COVID program and only wish to access the use of pulse oximeters*
- Yes
PPE Required
- PPE Bundle
No. of Clinicians providing COVID-19 & respiratory care (Bundles required)
Please provide sizes for P2/N95, gowns and gloves
P2/N95 Gowns Gloves
Please identify who and where the PPE should be sent to:
First Name*
Last Name*
Job Title
Organisation Name*
Number of Providers at Your Site*
Address*
Suburb*
State*
Postcode*
Please enter your contact details below should we need to get in touch:
Email Address*
Mobile Number*
Comments

Supporting General Practice with supply of masks and other PPE (those not participating in Living with COVID program)

To support general practices providing assessment and testing of patients with suspected COVID-19 and in recognition of the limited availability of commercial supplies, the Commonwealth Department of Health (DoH) and SA Health have been distributing PPE from National and State stockpiles via Country SA PHN to general practices with a demonstrated need across country SA.

All supplies remain very limited and allocation of all masks and other PPE items will continue to consider accessibility of commercial supplies, National and State distribution guidelines, demonstrated need, use within current guidelines and equitable access across our region.

Where your practice is running low of any masks or other PPE, please recomplete and submit the order form. Where available and there is evidence of use within current guidelines – Country SA PHN is supporting resupply.

PPE Order Form - General Practice not participating in Living with COVID Program

The P2 masks are only for distribution to General Practices who have indicated that they are undertaking the specimen collection in their surgeries.
I acknowledge that I have read and understand the above statement.*
- Yes
I have attempted to obtain through a commercial supplier*
- Yes
Name of the commercial supplier contacted*
Please identify who and where the masks and other PPE should be sent to:
First Name*
Last Name*
Job Title
Organisation Name*
Number of Providers at Your Site*
Address*
Suburb*
State*
Postcode*
Please enter your contact details below should we need to get in touch:
Email Address*
Mobile Number*
Comments

Supporting Pharmacy with masks and face shields

The Australian Government is continuing to support the COVID-19 booster and vaccination program delivered in community pharmacy. To date, only surgical masks have been available to pharmacies via Primary Health Networks (PHNs). To provide extra support in the community pharmacy setting, the Australian Government will provide temporary additional access to personal protective equipment (PPE) from the National Medical Stockpile (NMS), comprising of P2/N95 respirators and eye protection (in the form of either goggles or face shields) for eligible pharmacists.

All supplies remain very limited and allocation of all masks and other PPE items will continue to consider accessibility of commercial supplies, National and State distribution guidelines, demonstrated need, use within current guidelines and equitable access across our region.

All pharmacists administering the COVID-19 vaccination program and applying for the PPE pharmacy bundle through the NMS are required to:

provide considered and reasonable requests for stock via CSAPHN based on the numbers of clinical staff providing vaccination and the volumes of vaccinations delivered;
certify the number of vaccinators trained to provide COVID-19 vaccinations and provide the clinicians APHRA number for whom the PPE is sought as part of the ordering process;
certify that you are not receiving free PPE from other sources to ensure your pharmacy, are not stockpiling or accessing multiple sources of free PPE;
not on sell any products provided by the Commonwealth under this arrangement; and
use the PPE for its intended purpose i.e. for the support of administering COVID-19 vaccinations and booster doses.

We need to advise you that compliance checks and audits of distributed PPE volumes may be undertaken using Australian Immunisation Register data. The Commonwealth have advised that anyone found to be breaching these obligations may be charged full cost for all stock and no further PPE provisions will be made.

Country SA PHN will be supporting pharmacies with available stock for N95/P2 respirators and eye protection/face shields using our existing process to access surgical masks until a national distributor is engaged early in 2022.

PPE Order Form - Pharmacy

I acknowledge that Country SA PHN can only provide limited quantities*
- Yes
Certification that I:
- Am not receiving free PPE from other sources
- Agree to order only the required quantities per eligible pharmacist
- Will not sell any products provided by the Commonwealth under this arrangement
- Will use the PPE for its intended purpose i.e. for the support of administering COVID-19 vaccinations and booster doses
Please identify who and where the masks and other PPE should be sent to:
Name of Pharmacy
Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Name of contact at Pharmacy
Phone
Mobile
List
Clinician Name Clinician AHPRA Number Requires P2/N95 (3M 1860) Yes/No Requires Face Shields Yes/No Requires Surgical Mask and no commercial supply available Yes/No
I have attempted to obtain through a commercial supplier*
- Yes
If requesting surgical masks, please provide the name of the commercial supplier contacted

HealthCheck SA App

Guides users through their quarantine, testing and/or symptom check requirements.

HealthCheck SA has been developed to protect South Australia and minimise the impact of COVID-19 once the state’s borders open.

Who needs to use HealthCheck SA

If you are travelling to South Australia from interstate or overseas, you must complete an EntryCheck SA application. This will assess your risk and advise of any entry conditions and requirement to use HealthCheck SA. Depending on your level of risk, you may need to complete quarantine, testing and symptom check requirements using HealthCheck SA.

Download HealthCheck SA from the App Store or Google Play.

Telehealth

Supporting practices with the implementation of telehealth

Two platforms

CSAPHN are providing access to two telehealth platforms:

Health Connections Video for communication between general practice, CSAPHN and SA Health providers
HealthDirect Video call for provider to patient telehealth services.

CSAPHN can provide support with registration, implementation and training.

Register your practice

Register your interest by contacting Country SA PHN

Register

Resources

Telehealth Items Guide, which was developed to support health professionals understand the requirements associated with Telehealth items and their appropriate use.
Prescriptions via telehealth – state and territory rules
Privacy Checklist for Telehealth Services
Coronavirus (COVID-19) Telehealth and consultations in GP respiratory clinics

Webinars

Further Resources

Need support? Contact our Support Team