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3 Steps to Prevent Suicide

Three steps anyone can learn to
help prevent suicide.

Save a life

QPR stands for Question, Persuade, and Refer – the 3 simple steps anyone can learn to help save a life from suicide. QPR training will provide you with:

  1. Knowledge and skills to identify warning signs that someone may be suicidal.
  2. Confidence to talk about suicidal thoughts
  3. Connect them with professional care

If you live in Country South Australia you can access the training using the code CSA

Start QPR Training

For any enquiries regarding the training please contact Hayley Colyer to obtain a licence free of charge.

Contact Hayley Colyer
Start QPR Training
Resources

Frequently Asked Questions

Got a question about QPR? We’re here to help.

Contact Us
What is QPR?

Question Persuade and Refer (QPR) is an evidence-based training which provides:

  • Knowledge and skills to identify warning signs that someone may be suicidal
  • Confidence to talk to them about suicidal thoughts
  • Connect them with professional care
How long does the training take to complete?

The self-paced session takes 60-90 minutes on average to complete and does not need to be completed in a single sitting – you can take as long as you like and take a break as need.

What will the training cover?

QPR online covers the following content:

  • Common myths and misconceptions about suicide
  • Warning signs of suicide (Direct verbal, indirect verbal, behavioural, situational)
  • How to ask the suicide question (direct and less direct methods)
  • How to persuade someone to stay alive How to refer individuals to help
How do I access the training?

QPR online licences can be accessed by contacting Hayley Colyer hcolyer@countrysaphn.com.au.

You will then be provided with:

  • Username
  • Password
  • Link to QPR online training website

If you are having difficulties logging into your account, please contact hcolyer@countrysaphn.com.au.

What resources will I need to complete the training?

All you need to complete QPR online is your username/password and access to a computer or mobile device with internet connection.

Suicide prevention training can bring up strong emotions. How are people supported to seek help if they need it?

At all times during the QPR online training there will be a Need Help option which will refer the participant to support lines.

I have recently been personally affected by suicide. Is it safe for me to do the training?

Community suicide prevention training aims to teach individuals the warning signs of a suicide crisis and how to respond. QPR training is not recommended for individuals recently bereaved by suicide, as it is not a therapy or support group, rather an education session to learn how to support others.

If you or someone you know is in need of more urgent care, please contact:

3 Steps to Prevent Suicide

Three steps anyone can learn to
help prevent suicide.

Save a life

QPR stands for Question, Persuade, and Refer – the 3 simple steps anyone can learn to help save a life from suicide. QPR training will provide you with:

  1. Knowledge and skills to identify warning signs that someone may be suicidal.
  2. Confidence to talk about suicidal thoughts
  3. Connect them with professional care

If you live in Country South Australia you can access the training free using the code CSA

Start QPR Training

For any enquiries regarding the training please contact Hayley Colyer to obtain a

licence free of charge.

Contact Hayley Colyer
Start QPR Training
Resources

Frequently Asked Questions

Got a question about QPR? We’re here to help.

Contact Us
What is QPR?

Question Persuade and Refer (QPR) is an evidence-based training which provides:

  • Knowledge and skills to identify warning signs that someone may be suicidal
  • Confidence to talk to them about suicidal thoughts
  • Connect them with professional care
How long does the training take to complete?

The self-paced session takes 60-90 minutes on average to complete and does not need to be completed in a single sitting – you can take as long as you like and take a break as need.

What will the training cover?

QPR online covers the following content:

  • Common myths and misconceptions about suicide
  • Warning signs of suicide (Direct verbal, indirect verbal, behavioural, situational)
  • How to ask the suicide question (direct and less direct methods)
  • How to persuade someone to stay alive How to refer individuals to help
How do I access the training?

QPR online licences can be accessed by contacting Hayley Colyer hcolyer@countrysaphn.com.au.

You will then be provided with:

  • Username
  • Password
  • Link to QPR online training website

If you are having difficulties logging into your account, please contact hcolyer@countrysaphn.com.au.

What resources will I need to complete the training?

All you need to complete QPR online is your username/password and access to a computer or mobile device with internet connection.

Suicide prevention training can bring up strong emotions. How are people supported to seek help if they need it?

At all times during the QPR online training there will be a Need Help option which will refer the participant to support lines.

I have recently been personally affected by suicide. Is it safe for me to do the training?

Community suicide prevention training aims to teach individuals the warning signs of a suicide crisis and how to respond. QPR training is not recommended for individuals recently bereaved by suicide, as it is not a therapy or support group, rather an education session to learn how to support others.

If you or someone you know is in need of more urgent care, please contact:

National Digital Health Record System

Access timely patient information

Health records stored in one place

My Health Record is a secure online summary of an individual’s health information and is available to all Australians. Healthcare providers authorised by their healthcare organisation can access My Health Record to view and add patient health information.

Through the My Health Record system you can access timely information about your patients such as shared health summaries, discharge summaries, prescription and dispense records, pathology reports and diagnostic imaging reports.

Shared health summaries

Country SA PHN has been actively supporting healthcare providers in country South Australia to connect to, upload and utilise My Health Record since its inception in 2012.

Most of the health information being uploaded to My Health Record is loading passively through other systems such as MBS, PBS and the AIR. Shared Health Summaries and Event Summaries can be uploaded by a patients regular GP, as well as patients themselves can manually add information to their own My Health Record.

Benefits

Benefits of having a My Health Record

Better Access

Your important healthcare information can be available in one place online that is easily accessible by your authorised doctors, specialists, or hospitals.

Even if you move or travel interstate, the information can be viewed securely online, anywhere, any time.

If you want, you can access your health information from any computer with an internet connection. You control who can see it. Once it’s set up you don’t need to do anything.

More Convenient

You won’t need to worry about having to remember and repeat your health history like medicines, details of chronic conditions, and dates of recent tests with different or new healthcare providers. The same goes for your children’s health history like immunisations and medical tests.

Privacy Matters

We respect your privacy.

To create a My Health Record, we will collect information about you and your children from Medicare and some other government bodies including your name, date of birth, and Medicare records from the last two years.

Registered healthcare provider organisations such as general practices and hospitals will be able to access your My Health Record when providing healthcare to you. 

You can set access controls to restrict which healthcare providers can see your health information.

We don’t disclose your information to anyone else, unless required or permitted by law.

More information can be found at www.myhealthrecord.gov.au/privacy.

Strong Security

If you choose to you can control who sees what information in your My Health Record.

There are strict rules and regulations on who can see or use your My Health Record to protect your health information from misuse or loss. There are penalties for anyone who breaks these.

Improved Safety

In a medical emergency, healthcare providers connected to the My Health Record system can see your health information to provide you the best possible care quickly.

If you want, you can list any allergies, adverse reactions and medical conditions you may have to help healthcare providers give you better advice and treatment.

What’s Included

What is included in your My Health Record?

Your My Health Record could contain:

  • Medicines you are taking prescribed by your doctor
  • Your Medicare claims history
  • Your organ donation decision

You can also customise access to your My Health Record by setting access controls including restricting who can see your information, or cancel your record, at any time.

Your doctors and other healthcare providers may be able to see and add information to your My Health Record, including:

  • A summary of your medical history, conditions and treatments
  • Hospital discharge information
  • Diagnostic imaging reports (like ultrasound or x-ray results)
  • Pathology reports* (like blood tests)
  • Specialist letters

You can add:

  • Any allergies and adverse reactions you may have
  • Emergency contacts and their details
  • Your personal health notes
  • Your advance care planning information (this records your wishes about your healthcare in the event that you are too unwell to communicate)
  • Other medicines or vitamins you might be taking, like over-the-counter medicines

Getting Started

Access My Health Record online

Access your My Health Record online

Create a myGov account

Get Started
My Health Record Brochure
Download PDF

3 Steps to Prevent Suicide

Three steps anyone can learn to
help prevent suicide.

Save a life

QPR stands for Question, Persuade, and Refer – the 3 simple steps anyone can learn to help save a life from suicide. QPR training will provide you with:

  1. Knowledge and skills to identify warning signs that someone may be suicidal.
  2. Confidence to talk about suicidal thoughts
  3. Connect them with professional care

If you live in Country South Australia you can access the training free using the code CSA

Start QPR Training

For any enquiries regarding the training please contact Hayley Colyer to obtain a licence free of charge.

Contact Hayley Colyer
Start QPR Training
Resources

Frequently Asked Questions

Got a question about QPR? We’re here to help.

Contact Us
What is QPR?

Question Persuade and Refer (QPR) is an evidence-based training which provides:

  • Knowledge and skills to identify warning signs that someone may be suicidal
  • Confidence to talk to them about suicidal thoughts
  • Connect them with professional care
How long does the training take to complete?

The self-paced session takes 60-90 minutes on average to complete and does not need to be completed in a single sitting – you can take as long as you like and take a break as need.

What will the training cover?

QPR online covers the following content:

  • Common myths and misconceptions about suicide
  • Warning signs of suicide (Direct verbal, indirect verbal, behavioural, situational)
  • How to ask the suicide question (direct and less direct methods)
  • How to persuade someone to stay alive How to refer individuals to help
How do I access the training?

QPR online licences can be accessed by contacting Hayley Colyer hcolyer@countrysaphn.com.au.

You will then be provided with:

  • Username
  • Password
  • Link to QPR online training website

If you are having difficulties logging into your account, please contact hcolyer@countrysaphn.com.au.

What resources will I need to complete the training?

All you need to complete QPR online is your username/password and access to a computer or mobile device with internet connection.

Suicide prevention training can bring up strong emotions. How are people supported to seek help if they need it?

At all times during the QPR online training there will be a Need Help option which will refer the participant to support lines.

I have recently been personally affected by suicide. Is it safe for me to do the training?

Community suicide prevention training aims to teach individuals the warning signs of a suicide crisis and how to respond. QPR training is not recommended for individuals recently bereaved by suicide, as it is not a therapy or support group, rather an education session to learn how to support others.

If you or someone you know is in need of more urgent care, please contact:

A 60 min suicide prevention training program

Gain skills to keep others safe from suicide

Access Free Training

This free online interactive training program will give you the skills to recognise when someone is having thoughts of suicide and provide you with the skills and knowledge to keep others safe from suicide.

  • Free for those who live in Country SA
  • Participate remotely with any device
  • High-quality content & simulations
  • Lifetime access to resources & refreshers

Use the registration code CSA to access the free licence.

LivingWorks Start Training

A suicide prevention training program

Watch Video

LivingWorks Start Skills

How LivingWorks Start can help you.

Learn how to talk to others about suicide and feel confident to know what to say to someone at risk of suicide. Have peace of mind knowing you’re ready to help your friends, family & co-workers at risk of suicide.

Build professional skills

Learn how to communicate better with your co-workers and understand what their needs are.

Access Free Training

Telehealth Pilot Project

Ease of access to healthcare for the rural community

Rural & remote areas

At Country SA PHN, our Digital Health team can provide advice and access to telehealth information and systems, including:

  • How to prepare your clinic and staff for the implementation of telehealth
  • Best practice suggestions for telehealth appropriate consult room layout
  • Consent form and privacy templates for your clinicians and patients
  • Relevant MBS Items numbers
  • Information on the two systems available through Country SA PHN

What systems can we offer?

Through the PHN, we can offer access to two telehealth systems. Each system has a different purpose and connects you to different providers.

In South Australia, SA Health public hospitals currently use a Cisco supplied video conferencing system as their official telehealth system. The system is often referred to as Cisco Jabber however Jabber is just one of several Cisco software products that make up their video conferencing suite.

Through our Health Connections Video telehealth program, we can provide clinics with the necessary Cisco software to connect into the SA Health system and access specialists and other services such as the Regional Mental Health Services team.

The Commonwealth Government, in partnership with HeatlhDirect and PHN’s, have provided subsidised access to HealthDirect’s Video Call telehealth system till 31st March, 2021 for GPs, and 30th June 2021 for non-GP type Primary care services. Accessed through a web browser, any Provider can access the system to commence a telehealth consult with their patient.

Read More
Health Direct Video Call

Visit the Healthdirect website for more information on telehealth.

Visit Site
Telehealth Systems

Through the PHN, we can offer access to two telehealth systems. Each system has a different purpose and connects you to different providers.

In South Australia, SA Health public hospitals currently use a Cisco supplied video conferencing system as their official telehealth system. The system is often referred to as Cisco Jabber however Jabber is just one of several Cisco software products that make up their video conferencing suite. Through our Health Connections Video telehealth program, we can provide clinics with the necessary Cisco software to connect into the SA Health system and access specialists and other services such as the Regional Mental Health Services team.

The Commonwealth Government, in partnership with HeatlhDirect and PHN’s, have provided subsidised access to HealthDirect’s Video Call telehealth system till 31st March, 2021 for GPs, and 30th June 2021 for non-GP type Primary care services. Accessed through a web browser, any Provider can access the system to commence a telehealth consult with their patient. 

Expressions of Interest

Kindly direct expressions of interest through Country SA PHN to support@countrysaphn.com.au

Telehealth Systems Available Through Country SA PHN

Type of Telehealth ConsultSystemDescriptionProvided byCOSTSoftware and Hardware Requirementssecure
Telehealth consults with SA Health connecting Specialists to GP/PatientCisco Jabber
(Health Connections Video)		To access the growing range of telehealth services available through SA Health, you will need Cisco Jabber installed.

This system supports the Specialist to GP/Patient MBS Item numbers		Country SA PHNFunded by the PHN and Commonwealth Government till 30th June, 2021Cisco Jabber to be installed on a dedicated Windows desktop or laptop computer. The device will need a camera, microphone and speakers or a combination headset with microphone and speakers.Yes. The video calls are encrypted conversations.
Mainstream community support programs, and/or informal family and social support and connectionsHealthDirect Video CallYour GP and any eligible staff can use Video Call to consult directly with a Patient on their device of choice provided they have an internet connection and camera, microphone, and speakers.System supplied by HealthDirect with implementation support from Country SA PHNCurrently free till 31st March, 2021 for GPs, and 30th June 2021 for non-GP type Primary care services. HealthDirect cannot provide any further advice on free vs costings post 31st March 21.Video Call is web based so a browser is required with Chrome being recommended on Windows devices. Your chosen device will need a camera, microphone and speakers or a combination headset with microphone and speakers.Yes. The video calls are encrypted conversations.

Kindly direct expressions of interest regarding Telehealth Systems available through Country SA PHN to support@countrysaphn.com.au

A Health Check to Prevent chronic disease

Early identification of disease risk factors

The 715 Preventative Health Assessment (also known as a Health Check) provides Aboriginal and Torres Strait Islander people the opportunity to have their health comprehensively assessed to identify risk factors for chronic disease through providing access to preventative and early intervention management strategies.

Currently only 1 in 3 Aboriginal and Torres Strait Islander people access the 715 Health Check in CSAPHN, the national target to reach for 2023 as part of the National Aboriginal and Torres Strait Islander Health Plan is 2 in 3 people.

715 Health Assessments have been proven to increase health services to Aboriginal and Torres Strait Islander people and has been effective in early detection of issues.

The RACGP National Guideline provides more information, and more background to the 715 Health Assessment as well as key data and research. In addition, as part of improving the quality of care the RACGP 5th Edition Standards for General Practice provides that: 

  • Core Standard 4 – Health promotion and preventative activities: C4.1 A Our patients receive appropriately tailored information about health promotion, illness prevention, and preventive care. You must document in the patient’s health record discussions or activities relating to preventive health. 
  • Core Standard 5- C5.1 Diagnosis and management of health issues: C5.1 B Our clinical team supports consistent diagnosis and management of our patients. Use relevant clinical guidelines for treating patients who identify as Aboriginal or Torres Strait Islander origin, and for preventing and managing ​chronic diseases in these patients.

Read More
The 715 Health Check Video

Why should you get a health check?

Watch Video

Resources & Promotional Material

Promoting the need for a 715
Preventative Health Assessment

Key resources to assist GPs

The Indigenous Health Project Officers in your area are able to assist your Practice in providing support and advice in the delivery of services to Aboriginal and Torres Strait Islander people, including necessary fundamentals to help get you started in 715 Health Check Promotion and further supports, advice and information with follow-up care.

Health Assessment Shirts & Cap

On completion of a 715 Health Check, Patients will be able to get a free Health Assessment Shirt or Cap.

Contact
Resources

The guidance has been included in HealthPathways South Australia and has been customised to the South Australian context.  This includes guidance surrounding the Risk Assessment and Screening Protocol developed by the South Australian Aboriginal Chronic Disease Consortium.

Contact

To get involved please contact the Indigenous
Health Project Officer in your area

North
Russell Keneally

Country and Outback Health

West
Christina Lake

Port Lincoln Aboriginal Health Service Inc.

South and East
Dorothy Kartinyeri

Moorundi Aboriginal Community Controlled Health Service Inc

Yorke, Mid North, Gawler & Barossa
Peta Reid

Sonder

A 60 min suicide prevention training program

Gain skills to keep others safe from suicide

Access Free Training

This free online interactive training program will give you the skills to recognise when someone is having thoughts of suicide and provide you with the skills and knowledge to keep others safe from suicide.

  • Free for those who live in Country SA
  • Participate remotely with any device
  • High-quality content & simulations
  • Lifetime access to resources & refreshers

Use the registration code CSA to access the free licence.

LivingWorks Start Training

A suicide prevention training program

Watch Video

LivingWorks Start Skills

How LivingWorks Start can help you.

Learn how to talk to others about suicide and feel confident to know what to say to someone at risk of suicide. Have peace of mind knowing you’re ready to help your friends, family & co-workers at risk of suicide.

Build professional skills

Learn how to communicate better with your co-workers and understand what their needs are.

Access Free Training

Telehealth Pilot Project

Ease of access to healthcare for the rural community

Rural & remote areas

At Country SA PHN, our Digital Health team can provide advice and access to telehealth information and systems, including:

  • How to prepare your clinic and staff for the implementation of telehealth
  • Best practice suggestions for telehealth appropriate consult room layout
  • Consent form and privacy templates for your clinicians and patients
  • Relevant MBS Items numbers
  • Information on the two systems available through Country SA PHN

What systems can we offer?

Through the PHN, we can offer access to two telehealth systems. Each system has a different purpose and connects you to different providers.

In South Australia, SA Health public hospitals currently use a Cisco supplied video conferencing system as their official telehealth system. The system is often referred to as Cisco Jabber however Jabber is just one of several Cisco software products that make up their video conferencing suite.

Through our Health Connections Video telehealth program, we can provide clinics with the necessary Cisco software to connect into the SA Health system and access specialists and other services such as the Regional Mental Health Services team.

The Commonwealth Government, in partnership with HeatlhDirect and PHN’s, have provided subsidised access to HealthDirect’s Video Call telehealth system till 31 March, 2021 for GPs, and 30 June 2021 for non-GP type Primary care services. Accessed through a web browser, any Provider can access the system to commence a telehealth consult with their patient.

Read More
HealthDirect

Visit the Healthdirect website for more information on telehealth.

Visit Site
Telehealth Systems
  1. Through Country SA PHN, we can offer access to two telehealth systems. Each system has a different purpose and connects you to different providers.

In South Australia, SA Health public hospitals currently use a Cisco supplied video conferencing system as their official telehealth system. The system is often referred to as Cisco Jabber however Jabber is just one of several Cisco software products that make up their video conferencing suite. Through our Health Connections Video telehealth program, we can provide clinics with the necessary Cisco software to connect into the SA Health system and access specialists and other services such as the Regional Mental Health Services team.

The Commonwealth Government, in partnership with HeatlhDirect and PHN’s, have provided subsidised access to HealthDirect’s Video Call telehealth system till 31st March, 2021 for GPs, and 30th June 2021 for non-GP type Primary care services. Accessed through a web browser, any Provider can access the system to commence a telehealth consult with their patient.