Palliative Care for Health Professionals

Palliative Care Resources

The Palliative Care resource page is a Country SA PHN initiative as a part of the Commonwealth’s Greater Choice for At Home Palliative Care Program (2022-2025).

We aim to support Country SA people, their families, carers, and healthcare professionals, to access palliative & end of life care with a focus on quality, safety, and culturally appropriate at-home services.

State-wide 24/7 Palliative Care Support Line 1300 673 122 or Palliative care support line for clinicians | SA Health (for clinician use only) 

Palliative Care Connect

Palliative Care Connect is a statewide service that provides information and links to palliative care and bereavement supports in South Australia.

A phone line is available for people with life-limiting illnesses and their family members, friends, and carers, as well as healthcare professionals. Palliative Care Navigators, available through the phone line, provide information, service linkages, and empower individuals to make choices aligned with their culture and preferences.

Palliative Care Navigators also assist general practitioners, palliative care units, other hospital units, aged care and the ambulance service to organise and link people to appropriate supports.

Make this next sentence bold and larger font and on its own line: To talk to a Palliative Care Navigator, call 1-800-725-548 (PALLI8), available Monday to Friday from 8.30am to 4.00pm.

You can also visit the Palliative Care Connect website, which features key information about palliative care and bereavement. It also has a self-assessment tool to help people identify the support and resources they need. A service directory on the website is available to make it easier for South Australians to find relevant palliative care, bereavement and related community services near them.

Learn More

Advance Care Planning

Advanced care planning allows health professionals to understand and respect a person's future healthcare preferences, for a time when they become seriously ill and unable to communicate for themselves.

What is Advance Care Planning?

Get On Call Advice & Support: National Advance Care Planning on 1300 208 582  9am - 5pm (AEST) Monday to Friday

Make a referral to Advance Care Planning Support Service for your patient, or their family, or their carer for individual support. 

Role of Advance Care Planning in Palliative Care 

Palliative Care Australia-Indigenous Advance Care Plans 

Palliative Care for Health Practitioners 

Find out more about Advance Care Planning and its importance - Advance Care Planning Australia

How do I create an Advance Care Plan?

Get On Call Advice & Support: National Advance Care Planning on 1300 208 582  9am - 5pm (AEST) Monday to Friday (excluding Victorian public holidays)

Refer your patient or client, their loved one or carer to free phone National Advance Care Planning Support Service      

·    Palliative care referral form ( for assessment by the palliative care team

What are the Laws around Advance Care Planning in South Australia?
What are my obligations as a health professional?
How can I learn more about Advance Care Planning?

Get On Call Advice & Support: National Advance Care Planning on 1300 208 582  9am - 5pm (AEST) Monday to Friday (excluding Victorian public holidays)  

Find a Variety of Online Resources: Advance Care Planning- Training & Education 

The Advance Project Resources  

Advance Care Plans and Diversity

Aboriginal & Torres Strait Islander Specific

CareSearch - Palliative care evidence and tools for health professionals and information about death and dying for the whole community.

Gwandalan-Dillybag (non-clinical) - The Gwandalan Dillybag is an applied and interactive toolkit aimed to provide frontline staff with appropriate tools (resources and information) to support the delivery of culturally safe and responsive palliative and end-of-life care for Aboriginal and Torres Strait Islander Communities.

Advance Care Planning Australia - Advance Care Planning AustraliaTM is a national program funded by the Australian Government Department of Health and Aged Care, enabling Australians to make the best choices for their future health and care. We are administered via Austin Health.

Palliative Care Australia-Indigenous Advance Care Plans - Palliative Care Australia is the national peak body for palliative care.

Australian Indigenous healthinfonet palliative-care - The HealthInfoNet‘s translational research aims at providing the knowledge and other information needed for practitioners and policy-makers to make informed decisions in their work.

Palliative Care Resources for Older Australians

CareSearch-Aged Care  Aged Care Hub

palliAGED   Palliative Care Evidence and Practice Resource for the Aged Care Sector 

PCOC   Palliative Care Outcomes Collaboration 

ELDAC Resources Supporting aged care workers and services to provide quality care and respond to changes within the sector.


Managing Symptoms & Medicines

What are the common symptoms experienced with a life-limiting illness?

List of commonly experienced symptoms and practical guidance on how to manage them: CarerHelp 

eTG Digital | Therapeutic Guidelines

How can you manage medicines in palliative care?

Ways to practically manage palliative care medications: CareSearch 

PBS Pharmaceutical Benefits Scheme (PBS) | Palliative Care Items

Seek palliative care advice (using the 24/7 Statewide Palliative Care Advice Line 1300 673 122, if:

  • uncertain about pain management.
  • no improvement in 24 to 48 hours.
  • high (more than 100 mg of oral morphine, or equivalent, in 24 hours) or escalating doses are required



End of Life Care

Information on end of life care

SA Health End of Life Care

My Aged Care End of Life Care

Get On-Call Support to navigate the last stages of life - 1800 846 538(Violet) 

Partners (

Bereavement, Grief & Loss

How to cope with grief & loss?

Voluntary Assisted Dying

Information and Resources

Information and resources regarding voluntary assisted dying in South Australia are available on the SA Health website.

Other Useful Resources

Find further information on Palliative Care 

Palliative Care Education Directory ( a phone app.

National Palliative Care Standards for All Health Professionals and Aged Care Services - Palliative Care Australia

RACGP - Silver Book - Part A

Health Pathways: HealthPathways SA Register for free and access information. The following pathways are available for palliative care.

  • Palliative Care Patient
  • Pain Medications in Palliative Care
  • Symptom Management in Palliative Care
  • Last Days of Life
  • Palliative Care Referrals

I am a Health Care Professional - Palliative Care Australia 

What happens when you die - Kathryn Mannix

National Palliative Care Service Directory

Voluntary Assisted Dying - Information and resources regarding voluntary assisted dying in South Australia are available on the SA Health website.

After Death Audit Survey

The After Death Audit is intended for PHNs who are engaging, or intend to engage, in quality improvement activities with GPs and their palliative care related data sets. Information from these forms will be used to determine if GP awareness and capability improves with respect to individuals eligible for palliative care, whether changes need to be made in models of care and care provision and assess if integrated and collaborative care is being provided.

The questions are both quantitative and qualitative and should be completed with the support of palliative care providers (e.g., nurses, specialist palliative care providers) where possible. We acknowledge that this option may be particularly helpful in rural/remote areas of work.

Where support is required, please contact


Call for further support 

Advance Care Planning Australia 1300 208 582 (Mon-Fri AEST 9am-5pm) 

National Dementia Helpline 1800 100 500 (24/7) 

  • If you require the assistance of an interpreter, please call the Translating and Interpreting Service on 131 450
  • If you are deaf or have a hearing or speech impairment, please call the National Relay Service on 133 677

HealthDirect (Health Advice Helpline) 1800 022 222 (24/7) 

Violet (End of Life Support for Patient/Family/Care) -1800 846 538

Grief and Bereavement



Death Literacy Index (DLI)

Country SA PHN is funding training/events to increase understanding and awareness of palliative, end of life care and death. This initiative is part of the Greater Choice for At Home Palliative Care Program introduced by the Department of Health and Aged Care aimed at improving access to palliative and end-of-life care at home and in the community.

We invite you to complete a five to seven minute survey about your understanding and awareness of palliative care, end of life care, and death.

All personal information will be confidential. We thank you for taking part and sharing your views openly and honestly.

If you have any questions, please contact