Enhancing primary care capability & encouraging continuous improvement
Tailored support is provided to the practices as per their individual needs. Our Practice Support Officers (PSO) carry out routine practice visits (twice each year), in order to provide assistance and keep practices up to date with recent developments in primary healthcare.
The PSOs are also available for ad hoc assistance via phone, video conferencing, email and in person.
The Practice Support Team works with practices to ensure that country South Australians are receiving the right care, in the right place, at the right time. Country SA PHN is committed towards implementation of continuous quality improvement, ensuring comprehensive and integrated primary care services. Country SA PHN continues advocacy to the Department of Health and peak bodies around health concerns and challenges impacting service providers.
Country SA PHN
Online collaborative platform created for Practices
Practice Support Health Connections Community is an online collaborative platform created for Practices to use as a tool for resources, support and collaboration, these resources were in the past supplied to you via USB.
This is the place you can participate in a Forum, Ask a Question, Share your ideas & Keep up to date in your community. You can participate in a Survey, a Quick Poll and Share a Story. To register for the said portal please contact a member of the practice support team to organise access.
Contact Practice Support to access this site.
Improve the quality of healthcare delivered to practice patients
Changing leadership, systems and structures are at the core of supporting and improving capacity in primary care. The Model for Improvement uses the Plan-Do-Study-Act (PDSA) cycle, a tried and tested approach to achieving successful change. It offers the following benefits:
If you would like additional support in relation to quality improvement in your practice, please feel free to contact us.
Delivering high quality care and safety to patients
Accreditation is an independent activity undertaken by general practices showing that a practice meets the Standards for General Practice set out by the Royal Australian College of General
Practitioners (RACGP). It demonstrates a practice’s dedication to delivering high quality care and safety to their patients.
General Practices obtain accreditation from an independent accreditation agency. The agency will be able to assist the process and provide support for requirements, the process usually takes 12-18 months. There are four accreditation agencies that general practices can choose from:
Country SA PHN Practice Support team provides support for practices undertaking accreditation for the first time, or for those undergoing re-accreditation. This support includes:
Please see our helpful resources below. If you still have questions, feel free to reach out to the Practice Support team firstname.lastname@example.org.
MBS Online contains the Medicare Benefits Schedule (MBS), a listing of the Medicare services subsidised by the Australian government.
The Department of Health develop and deliver policies and programs and advise the Australian Government on health, aged care and sport.
SA Health is committed to protecting and improving the health of all South Australians by providing leadership in health reform.
Pen CS is Australia’s leading provider of health analytics software for national population health analysis and reporting, in primary care.
The Royal Australian College of General Practitioners (RACGP) is Australia’s largest professional general practice organisation and represents urban and rural general practitioners.