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Telehealth

Telehealth

Ease of access to healthcare for the rural community

Rural & remote areas

At Country SA PHN, our Digital Health team can provide advice and access to telehealth information and systems, including:

  • How to prepare your clinic and staff for the implementation of telehealth
  • Best practice suggestions for telehealth appropriate consult room layout
  • Consent form and privacy templates for your clinicians and patients
  • Relevant MBS Items numbers
  • Information on the two systems available through Country SA PHN

What systems can we offer?

Through the PHN, we can offer access to two telehealth systems. Each system has a different purpose and connects you to different providers.

In South Australia, SA Health public hospitals currently use a Cisco supplied video conferencing system as their official telehealth system. The system is often referred to as Cisco Jabber however Jabber is just one of several Cisco software products that make up their video conferencing suite.

Through our Health Connections Video telehealth program, we can provide clinics with the necessary Cisco software to connect into the SA Health system and access specialists and other services such as the Regional Mental Health Services team.

The Commonwealth Government, in partnership with HeatlhDirect and PHN’s, have provided subsidised access to HealthDirect’s Video Call telehealth system till 31st March, 2021 for GPs, and 30th June 2021 for non-GP type Primary care services. Accessed through a web browser, any Provider can access the system to commence a telehealth consult with their patient.

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HealthDirect Video Call

Visit the Healthdirect website for more information on telehealth.

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Telehealth Systems

Through the PHN, we can offer access to two telehealth systems. Each system has a different purpose and connects you to different providers.

In South Australia, SA Health public hospitals currently use a Cisco supplied video conferencing system as their official telehealth system. The system is often referred to as Cisco Jabber however Jabber is just one of several Cisco software products that make up their video conferencing suite. Through our Health Connections Video telehealth program, we can provide clinics with the necessary Cisco software to connect into the SA Health system and access specialists and other services such as the Regional Mental Health Services team.

The Commonwealth Government, in partnership with HeatlhDirect and PHN’s, have provided subsidised access to HealthDirect’s Video Call telehealth system till 31st March, 2021 for GPs, and 30th June 2021 for non-GP type Primary care services. Accessed through a web browser, any Provider can access the system to commence a telehealth consult with their patient.

Expressions of Interest

Kindly direct expressions of interest through Country SA PHN to support@countrysaphn.com.au

Telehealth Systems Available Through Country SA PHN

Type of Telehealth ConsultSystemDescriptionProvided byCOSTSoftware and Hardware Requirementssecure
Telehealth consults with SA Health connecting Specialists to GP/PatientCisco Jabber
(Health Connections Video)
To access the growing range of telehealth services available through SA Health, you will need Cisco Jabber installed.

This system supports the Specialist to GP/Patient MBS Item numbers
Country SA PHNFunded by the PHN and Commonwealth Government till 30th June, 2021Cisco Jabber to be installed on a dedicated Windows desktop or laptop computer. The device will need a camera, microphone and speakers or a combination headset with microphone and speakers.Yes. The video calls are encrypted conversations.
Mainstream community support programs, and/or informal family and social support and connectionsHealthDirect Video CallYour GP and any eligible staff can use Video Call to consult directly with a Patient on their device of choice provided they have an internet connection and camera, microphone, and speakers.System supplied by HealthDirect with implementation support from Country SA PHNCurrently free till 31st March, 2021 for GPs, and 30th June 2021 for non-GP type Primary care services. HealthDirect cannot provide any further advice on free vs costings post 31st March 21.Video Call is web based so a browser is required with Chrome being recommended on Windows devices. Your chosen device will need a camera, microphone and speakers or a combination headset with microphone and speakers.Yes. The video calls are encrypted conversations.

Kindly direct expressions of interest regarding Telehealth Systems available through Country SA PHN to support@countrysaphn.com.au